Since moving to a new city, I've been on the hunt for a trustworthy go-to auto shop. Alex's auto…read morerepair is definitely a place you can trust. Everyone is so welcoming and I appreciate their honesty when asking about how soon I'd need a service done and whether it's urgent or not. Their team is really personable and kind too. I feel good knowing I've found a place where I know my car will be in good hands!

Fast, professional, and hassle-free. They got my oil change done quickly without trying to upsell…read moreme on anything unnecessary. The staff is friendly, Definitely coming back!

Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

As a woman it is so sad how difficult it is to find honest reliable mechanics...after seeing their…read morereviews I was reassured that my car and I would be taken care of and sure enough these guys did NOT disappoint. I am forever thankful for their emergency timelines and their overall customer service experience is phenomenal. I pray I am able to find another shop like this in Georgia that I can count on to repair my vehicles for years to come. Thank you guys for making this such a pleasant experience. My car is perfect. Side note: I was told I had to take my car to Pepboys so they could honor the radiator warranty...smh guys I hate it lol I'm mad I even have to revert back to a place that treated me as if I was impeding their day...and they're supposed to be clocked in oh well. So glad I found ACA and will probably get my radiator replaced by them in the future. Thank you to the entire team ACA!

Super nice + friendly dudes working here. Took great care of my car and kept costs low - highly…read morerecommend to anybody needing car service!

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

This review is well earned by the sales rep Brian at the front desk. Calling Brian's customer…read moreservice one star is generous, to say the least. I came in today to get a quote for a check engine light related to an O2 sensor. Before coming in, I had already priced the part so I could confirm exactly what was needed. Prior to agreeing to the $200 diagnostic, I asked Brian whether any of that fee would be credited toward the repair if I moved forward. He told me that **half** would be credited, meaning $100, which I felt was fair. Based on that, I expected something close to the following: * Diagnostic: $200 ($100 credited) * Labor: $200 (install time is .9 hrs + 1 hr diagnostic) * O2 Sensor: $179 (the same OEM part costs $59.98 at any auto parts store) Brian then quoted me **$579 total**. When I asked about the previously mentioned diagnostic credit, he declined to honor it. I also asked if I could bring in my own part. That's when things really went downhill--and honestly, I wouldn't have posted this review if it weren't for what he said next. In a very belittling tone, Brian responded, *"Do you bring your own lunch to a restaurant?"* He then continued by saying the building costs $10K a month and that they're expensive because they can be. That may be true, but I'll never know--because I would never, under any circumstances, do business with someone who treats customers that way. Thanks for all your "help," Brian.

I finally found someone who is actually honest and doesn't try to sell me on " if it's not this it…read morecould be that " I Live in Central California and I needed someone to fix my granddaughter's car when I couldn't make it out there she lives in Lakewood and after testing out other mechanics I found him to be very honest in his diagnosis to the problem. I will be using him a lot more and not worrying if he will try to sell my granddaughter extras. Thanks Matt

Matt was very friendly and his prices are reasonable! I paid less here than what I have been paying…read morefor years for an oil change. Matt is honest and he will give suggestions for what your car may need and he is not pushy. He owns this business and I am all for supporting small owned businesses rather than big companies. I'm so glad I found Matt and decided to give his business a chance! (:

Be careful with this mechanic shop they will tell you all kinds of problems of your car with out a…read moreproper diagnostic Just look for a different mechanic that doesn't steal from you

Ali is a liar he holds your car to make you have a major problem when you don't lied to about motor…read morein my suv paid for new motor truck didn't need got 4500.00 back he lied to me from the start of the the job he had my el comino for six years bought crate motor paid for the job never got a chance to drive my truck sold it to one of his costumer he didn't make it from his shop to the street my S550 he put radiator in it charge me 4500 its not right beware he is a shady dude

I had a great experience here. They specialize in Toyotas and it definitely shows; the quality of…read morework is excellent and they're very knowledgeable. Most importantly, they're honest and transparent about what needs to be done. The only downside is pricing; it's on the higher end, similar to dealership costs. That said, you're paying for quality and expertise. I'd recommend them if you want the job done right. I had a 2015 Toyota Prius that I took to have repaired due to loud turbulence noise in the main cabin. Similar to an airplane. Their diagnosis: both of the front wheel bearings needed replacement. Cost 1800$ Great work, trustworthy personnel, expensive

I had been taking my Prius to the dealer since I bought it in 2014. Last year I bought the special…read moreoil and lube service and had taken it in for its 2nd service when they gave me a list as long as my arm that they said I needed doing. Even though I questioned things like my spark plugs and suspension because the car is running perfectly they still tried to sell these services to me. I came to The Toy Shop because I used to take my Camry here years ago and they always gave me honest feedback. Today I had the great news that I only needed two minor things doing. They are the BEST!

They are not the same anymore. The owner retired or retiring soon and the fees went up sky high…read more Never will be the same and I've know Posa for over 22 years. Maybe I'm spoiled with him cause he always gave me great service.

Posa is a straight shooter and every time I bring a car in (second vehicle I come here for) I've…read morealways been given what's necessary and no add-on bills (a la Action Auto). Very good shop with good people. Raul took care of me today. Helped me figure out what was wrong with my steering, helped figure it out and got me going (need new tires old ones had inner tubes that went out). Sure enough new tires took care of it. If you want honest, lack of the sales-y maneuvering you see at some of these local shops come see Posa or Raul. I know every time I do I'm happy I did.

Been coming here mainly for oil changes and experience has been good so far. The garage is super…read moreclean and getting an appointment has been a breeze. It's just one person working here, which is the owner. I like that the owner is ok with me bringing my own oil and filter for oil changes because some places won't let me. Price isn't the lowest but quite comparable to most places.

I think se found a reliable honest mechanic! Pricing is reasonable and done in timely manner. He…read moredoesn't try to sell us on anything extra. Only suggestion is that you have to voice your concerns to ask to get things checked otherwise, it could either means everything is fine or just haven't been looked upon.

Called to ask for a quote but chose to request one through Yelp instead. He called me back to yell…read moreat me on why I'd call him for that and hung up.

Very Helpful people. I brought in my Toyota to have an oil change, brake pad replacement and some…read moreelectrical troubleshooting and I don't have any problems. Staff was extra generous and took extra steps to make sure everything was running properly.