I should've done this review last week. I was looking for someone that I can go to and call them my…read more"wax person" lol. I've been going to European wax center for years but every time I liked going to a certain esthetician, they end up moving on. So I figured why not go to someone who has their own business and support them especially during this time. I reached out to a few businesses but no one really called or messaged me back. Or some places only used soft wax-- which I'm not a huge fan of when it comes to getting a brazilian. Well, Alyssa was one of the few people that reached out to me. She also told me how she was still closed (i had gotten confused and thought she was open) but would text me if she would reopen soon. FINALLY, it was announced that body waxing was able to open up and she messaged me if I would like to book! Ofc I took the chance and I don't regret it! Alyssa is pretty cool and the appointment went smooth. Took her time but it felt quick! Her room is cute and comfy. It just feels comfortable and I like that there's a window, even if the curtains were down lmao. Thanks Alyssa!

I've been a client of Balanced since its inception and there's no one I trust more for my waxing…read moreand beauty needs! Alyssa is an absolute professional--her attention to detail, expertise, and warm personality make every appointment a great experience. Not only does she provide top-notch services, but she also genuinely cares about her clients. She takes the time to understand what you need, ensures you're comfortable, and always delivers amazing results. Her space at Balanced Wax and Beauty is clean, inviting, and relaxing, making each visit something I look forward to. If you're looking for someone who is skilled, kind, and truly passionate about what she does, Alyssa is the one! I can't recommend her highly enough.

Linh It's so amazing and turns what is typically such an uncomfortable and tedious service in to an…read moreenjoyable experience. She is so professional yet friendly and makes sure you are comfortable throughout your service. Her packages are amazing and she's very great about scheduling appointments and making sure that you are scheduled for your appointments at the right time. She just changed locations but it's very easy to get to and there's even a waiting room with a coffee machine. I can't recommend her enough because she is just so great. Also if you haven't tried Sugaring before, yes it can hurt depending on your pain tolerance but it's nothing crazier than waxing or any other kind of hair removal people typically do. The only uncomfortable part is really feeling a little sticky throughout your process but Linh Is really good about making sure you are cleaned up between the individual services you are doing and your session and at the end before you walk out the door. She does additional services like facials but I can't speak to that as I specifically go to her for sugaring. If you haven't been to her before, give her a text. She's very prompt at responding and will make sure you're booked for all the right services.

Linh is a Master at Sugar Hair Removal and is so knowledgeable about skin and it's care. She is…read moregreat with her availability and her office is so cozy. We have fun conversations and she makes my appointments fun.

Saw a couple locations popping up in San Jose for this place. Opted to try the Willow Glen location…read moreas it is closer to my house. I have been an avid EWC goer for years but have found their pricing going up and up. I booked with Mackenzie for a full Brazilian wax. Wow was I surprised at how painless my service was! I'm not sure if the wax used is different but I felt nothing. Mackenzie was also super friendly and made me very comfortable during the service. They offer waxing packages and a pass that offers a percentage off services. The studio was clean and temperature controlled. After such a great experience I might have found my new wax place. Thank you Mackenzie! Definitely recommend checking them out.

This is located on Willow Glen. I came here for an underarm waxing, and it was a great experience!…read moreThey were quick, kind, and very professional. They made sure the whole procedure was sanitary. I would definitely recommend this place to my friend and to anyone. Also, I will note that this was my first time doing this. I heard it was supposed to hurt but it was so quick I did not even feel pain. Service: Everyone was friendly and professional. Parking: Right by a parking garage that has free parking yay!

I've been a repeat customer here for a couple months now and every time i've gotten a Brazilian…read moresugar wax. Neha is quick and thorough and very professional. She talks you through the steps of what she's doing and always makes friendly small talk (which is a very helpful distraction)! The space itself is very nicely decorated, it smells good (essential oils aroma i think) it's clean, nicely air conditioned, and overall just a good, calming vibe! I will continue to be a repeat customer here and I recommend to all of my friends!

The sugaring works, my skin was smooth and hair free for many weeks. As others have said, if you…read morewant someone friendly, it's not Neha. Dealing with her is stressful, she doesn't know how to talk to people at all. The vibes were not great but I gave it a try. The sugaring did work so I'll give 3 stars for that. I tried another sugaring place and wow what a difference. It was more relaxing, less painful, and the person doing my sugaring was very sweet. Plus it was way more affordable. I won't be coming back to this place again but I'm glad I gave sugaring a try much better than waxing.

Anna was really sweet and knew her stuff when she took me in for my first waxing. She was very…read morecalm, friendly, and welcomed me in and helped me relax for my first time.

PLEASE BE CAREFUL SHE WILL TAKE YOUR DEPOSIT MONEY IF YOU TRY TO ADJUST YOUR APT!!!!…read more SHE HAS CONTINUOUSLY HARASSED ME FROM HER PERSONAL NUMBER WHICH I HAD TO BLOCK. SHE THEN DECIDED TO CONTACT ME FROM ANOTHER NUMBER. THIS HAS GONE ON FOR 3 WEEKS NOW I wanted to like Anna as she comes off as sweet and does a decent job with waxing. But as they say you get what you pay for. When I tried to reschedule the day before due to having my car under maintenance (I even sent her proof of my receipt) she said she would take my deposit and charge me extra for a different day. She sent me her policy which you can see clearly states below nothing regarding rescheduling prior to your apt day. She then argued with me, updated her policy and blamed me for messing with her income. This is not only unprofessional but distasteful. Anna continued to tell me that I shouldn't be canceling (which I wasn't doing) because it hurts her business. After I told her I won't be coming back she doesn't get the clue and will continue to harass you. I've never experienced anything like this from a business provider before. I also worked in customer service my entire life. I hope Anna can get a grip and learn how to run her business with more professionalism. Taking clients money without having clear guidelines about changing appointments is essentially stealing.

Brielle is a great esthetician and a wonderful brow artist. It was my first time getting my…read moreeyebrows waxed and tinted, she was very kind and explanatory throughout the entire process! I highly recommend booking with her. I will be back for my brows and a Brazilian!

Brielle is seriously the sweetest!! She always makes me feel so comfortable during my appointments…read moreand makes the whole experience feel safe and relaxed. She's super friendly, professional and always makes sure I'm comfortable throughout the entire wax. I always leave happy with my results and would definitely recommend her to anyone looking for someone who makes the entire process feel smooth

I've been going to Mac Strip for about two years now. I always feel so refreshed and Melissa makes…read morethe whole experience smooth (if you know what I mean ). She is very personable and super quick. I appreciate that she gives me feedback on my skin and the growth as a returning client. I've been to many other places and they always miss a patch and a very painful experience too. Melissa puts pressure where needed to ease the pain and braces me at each strip. I appreciate her thorough communication and updates on her vacations. I can simply text her and she'll do her best to fit me in. Parking for me has never been an issue since there's dedicated retail parking. The back room is always clean and has a relaxing vibe with purple decor (my fav). Highly recommend this place and Melissa!

Melissa The best!! Everything was just PERFECT and as expected. The vibe is super cool too. She is…read morevery professional and explains everything.

Lynn is so sweet and talented. My son's face has improved in the last months, ever since we started…read moregoing to her. Her salon is so clean. Very relaxed place. Guaranteed nap!

I had one MAJOR request, I recently had arm surgery and please do not touch my arms. She tried to…read moremassage my arms. I originally bought the Groupon. When scheduling, I was told that the merchant does not get the majority of the price I paid. I refunded the Groupon, but now I have $60 in Groupon bucks. Her studio is in V Beauty, the website does not say what suite. She has a rental room and the walls do not reach the ceiling. All talking, noises, and smells fill the room. She has her own book with options. I go the glowing facial. I was escorted to the room and told to change into a 'towel'. I did not know how to put it on. She entered the room when I was still topless. I prefer they knock when entering the room. I have no clue what was going on during the facial. Cleaner? Acid? Light?collagen? Mask? SPF? I did hear the cell phone that was next to my left ear. The first light smashed my nose and touched my lips. Very little extraction, when I know I needed it. When asked to change back into my shirt, I was still dressing when she came in. She left the door open while I was getting dressed. It was very awkward. I left the building crying. Multiple products were in my eyes. I couldn't drive for 10 minutes. I stood outside of the establishment no she did not try to help. Came home and needed to rinse off.