After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

Dave is a really nice guy. He does great work and has communicates nicely. Recommend you give him a…read moretry. He also has his own YouTube channel with several followers for DIY HVAC.

From the owner: At Stojic Maintenance & Repair, we strive to give our customers the best experience from…read morecompetitive pricing to quick and professional services when it comes to your hvac system. We will keep you comfortable if you let us. Call us today!

Very professional experience with prompt communication and on-time installation. Whole home fans…read morereally work and have many benefits. We have loved having it!

I do want to start this review off with I love the product! The fan was great during the summer!…read moreHowever I cannot give this company a good review. We signed up for their product and filled out a form for their "same as cash" credit offer. When the install date comes up, the install tech was over an hour late to no fault of his own. Turns out that the company gave him the wrong address and the wrong phone number so he couldn't contact us. After calling the office, they finally got it figured out (install tech was a great guy!) After the install was completed, they asked me for payment in full. After a long conversation, turns out that the salesman had lost my credit application (which had all of my personal information, SSD, etc.) I gave them a card and told them that if they find that application to please destroy it. At that point, I would rather pay several months interest than deal with this company any more. Fortunately two days later they call me and let me know that the salesman found the application and it had been destroyed. Fast forward three months later and I get another call from their office asking if we had received their services. I said yes and really wondered what kind of a business can survive with that kind of internal management. You would think that they would have a better record of who owes them money and who doesn't. Anyway, the receptionist that called said that she was going through some files and found my application. I told her that we ended up giving them a different payment method because there were so many problems with trying to go through the credit application. She then responded that she remembered and she was trying to figure out how my application (which they said previously was destroyed) had ended up in that pile of paperwork. A few days after, I get an option to leave a review on their website. I left a review very similar to this one, but gave it two starts because yes, I do like their product. However, that review has yet to show up on their site and I have seen other reviews from after I submitted that review being posted. It looks like they are filtering out the bad reviews to make themselves look better. Because of that, I have to give them a one star review. It is not honest to filter or sensor reviews. Hopefully people will be able to see this one at least.

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

Me and my husband rent from a rental company, that has had its fair share of problems, throughout…read morethe home, and with the company itself.. but when we finally got someone sent over to our home to fix our heater, we had Andrew. He has been so amazing, and is so professional, nice, and makes sure he has answers when we ask. He has been to our home now a few times for different occasions. And has always been pleasant to have in our home! We trust him to fix any problem we may have, I hope everyone can experience this level of service with this company!

Branden was professional, kind, and the only service rep to tell me he could repair my AC rather…read morethan trying to sell me an expensive new unit. He saved me thousands of dollars and was a pleasure to work with. I highly recommend B&Z!

Thes guys are HVAC studs! I've never seen such great customer service and the work they did on my…read morehouse has kept me toasty in the winter and cool and relaxed in the summer! They even come and tune my system up before winter and summer!!!! It's great having that peace of mind!

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

Will was amazing! Easy to work with! We are so happy with the beautiful installation he did at our…read morehouse! We highly recommend Monarch Air and will be using them in the future rebuild/renovation of our home!

We were in the market for a new HVAC unit and Redrock HVAC was one of three companies we contacted…read more The first company had installed our original AC unit and we were very pleased with the whole thing and gave them the chance to give us a whole new system, wow, sticker shock. The next quote we received was from a rookie salesman with very little actual knowledge of what he was selling and couldn't even tell us the brand of equipment they would be using. Lastly we contacted Redrock HVAC, the difference was night and day. Steve, the owner, came out and inspected our current setup and we talked about what our hopes were with a new system, and he actually listened. We had several wants that all seemed to be the priority for our new system. The outdoor coil had to be quiet in operation and not look terribly out of place, why? Because. We wanted a more even temperature to be maintained, no huge swings above and below the desired temperature as well as a system that wouldn't break the bank in purchase or utilites. I knew enough from a lifetime in the construction trades that I was asking for the impossible, afterall my current system was still working and I didn't have to replace anything, yet. Steve emailed us pricing for three systems, trying to meet our expectations as well as keeping the price reasonable. I was able to talk with him again, and ask questions, making sure what we would be buying was going to be the best decision for the money, all thoughts of doing nothing had gone out the window. Steve was knowledgeable and forthright in his communication and ultimately we settled on a high end system that would give us the best product we could hope for. Installation time came and it wasn't without a few hiccups, but that's the nature of any remodel and Redrock HVAC worked through each challenge, professionally and courteously. It has been a year since the installation was completed and I can honestly say every step of the way my expectation has been exceeded. The temperature is comfortable and consistent both on the main floor and in the basement and I love that the blower runs (at my discretion) constantly, cleaning the air and evening the temperature. Heating or cooling, the force of air coming out of the vents is never a distraction and I could never say that about my old system. My natural gas and electricity costs are lower and best of all, when the air conditioner is running and I'm entertaining in the backyard, the outside coil fan is so quiet I have to look at it to see if it's even on.

I was referred to this company after speaking to my brother in law who is in the construction…read moreindustry. He said he highly recommended them and he was right. These guys were great. Professional, quick and honest. I had my air conditioner looked at by three different companies. Scott Hale was first. I got a groupon for a tune up. They told me it was fine, replaced a small part but it still didn't work. They came back and added coolant and that didn't help either. They kept telling me it was fixed but it never worked. The second one wanted me to replace the coils at a cost of 1000-1800 he was nice and seemed to be trying his best but didn't seem very knowledgeable so I wanted a second opinion on such a large repair order. Then Red Rock came out and looked at it. Within minutes he had found the issue, fixed it and it was not the 1000-1800 I had been quoted. He was honest, quick and had a VERY good understanding of how air conditioning units worked and how to diagnose issues. I wish I would have found them the first time. The technician even talked to me about how to maximize the AC's effectiveness, best maintenance routines I could do myself, best and most inexpensive filters etc. I highly recommend them. I didn't get charged through the nose for ineffective fixes or upsold on a new unit.

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

We had someone on site within about 30 minutes of initial contact and the technician (who also…read morehappened to be the owner) had the part on his truck. He fixed it in 15 minutes, and the pricing was reasonable for coming on the 4th of July.