I want to give a MASSIVE shoutout to Shane! If you need any service on ANY motorcycle Shane is…read moreTHE MAN TO SEE! I recently borrowed this Himalayan from a friend to ride the Lost Coast BDRx. The bike needed new tires. There is no need to screw around online trying to "get a deal". The very BEST way to get new rubber is to just call Shane at 5303382096. Elite Motorcycle Don't waste your time (and his) with garbage "deal" tires you find on some discount site. I did that. Due to our past service relationship on my bike he agreed to put them on. Well they were defective. So not only did I waste his time I jeopardized my whole trip. Shane was able to order the proper tires and install them in time. Always professional, always reliable, always a great price. There is ZERO reason to go anywhere else. Thank you Shane for helping me on this amazing journey.

Excellent Mechanic and a Gentleman at that, Very Knowledgeable Mechanic, Very Helpful…read more I brought my tires to Shane's old Shop and had him change the front and rear tires and spin balance on my 2007 Honda VTX1300R I was plagued after new tires were installed with Customers 45 degree metal Valve stem with Rubber base. My rims are thick but flat they block easy access to the valve stems so the stems come out at a 45 degree angle. I was just trying to reinforce that curved part of the stem for long term use, (preventive maintenance) I noticed after a few days the tire would look low so I would check and the have to use the rechargeable tire pump to bring it back to desire pressure. I thought I had a rim leak, I was busy using my new tires breaking them in before winter. I had spoken to Shane over the phone and he told me to spray the rim and look for bubbles, I didn't see any, I sprayed the capped valve stem and didn't see any. Even after riding 100 miles in the first day it took about a week for the tire pressure to be low enough that I would notice it, After most of my running around was done in the span of about 3 months some days it would be slightly low other days it was fine, I Asked Shane for some help I was trying not to bother him since his old shop was packed with Harley's and it was near Christmas I didn't want to be a bother to him. He didn't have any issues he told me when a good time to come by the shop and he's have a look at it and get her solved. I brought the tire in off the bike to cut my costs and Shane sprayed down the rim No leak he then removed the valve stem cap and sprayed down the valve stem and it bubbled profusely. He pulled the Inner valve and deflated the tire and pulled the leaking Valve stem and unmounted the tire to get to replacing the stem and used one of his angled stems, He remounted the tire and filled it up and sprayed the stem and it too was leaking. So He re-pulled the stem and tried another until it didn't leak. He remounted the tire re-balanced the tire, and didn't charge me a thing. I gained some experience and a New Mechanic to go to. Thank you.

I've been touring the last month on a 60k mile 2016 Ultra Limited…read more Coming through Oregon a few days ago, I started having some serious clutch/transmission problems. Took it to Shasta explaining I'm travelling. They got me in right away and after a couple hours, they broke the news to me. Main transmission shaft bearings went out. It would take at least 10 days to get the parts in. The sales manager asked if he could get me out the door on a brand new bike for less money than my repairs would cost, would I be interested in doing it? Long story short, they sent me out the door on a new Ultra Limited for far less money than what my repair would have been. Not only that, but the tech working on my old bike, Kevin, even helped me transfer some accessories from the old bike to the new one. Thank Kevin and Shasta!

Sadly Shasta Harley never really did anything to correct these safety Items they sold the bike…read morewith. Just called and wanted to "trade it in like a regular trade deal. Bike still sitting in garage 99 percent of the time. very disappointing. If dealer wants to give me full amount spent on trade for a different bike I would come in. but no contact at this point.

This is another example of a small town family owned business that goes out of their way for their…read morecustomers and makes it a point to know everyone of them. I cannot count the times this shop has bent over back words to help me out. Whether it's a $1 or $1000 purchase they always give 100 percent of themselves to help you out. Other shops in this town could learn a lot from them. Thanks for everything

Service is always spot on. Prices are high but what isn't. Best shop in town. Staff is friendly and…read morehelpful.

Garys motorcycle is super easy to talk to and they are efficient in their time. I was back in the…read moreroad way before I thought I would be.

The second star is because they were able to work on my bike on pretty short notice, but I guess…read morethere is a reason why he has the availability. I feel bad for leaving a negative review, Gary seemed nice and it looks like the shop has a pretty good rep but this was my experience. I should add that this was done before I was about to take a trip - so time was a factor. Took my Harley in to get it serviced and have him take a look at a leak. Got it back - it appears in trying to stop the leak he over torqued my transmission plug and stripped it entirely. Dude ghosted me when I tried to call him multiple times, didn't return the calls and the business hours don't mean that he will be there. I thought my primary gasket was no good, I showed him the concern and he replaced it. Told me afterwards it wasn't even broken, but he replaced it anyways. So now my bike leaks more than it did when I took it in, I have a new gasket that I'm not entirely sure that I needed and I'm out 500 bucks. Lesson learned. Ended up getting irritated and just fixing the thing myself.

Tony and PJ did an awesome job. I recommend them for any aftermarket part to be installed .read more

I Called the shop and asked how much to get a muffler welded onto my Engine [estimate 45.00 + shop…read morelabor] Then when I brought my **Bicycle** into the shop to have them Weld on a YZ80 muffler onto a Header to be mounted on the 2 stroke motor. The estimate went up to $120.00 *Including shop labor*. But His welder was out sick, So they had someone else work on it. It sat at their shop for 2 weeks waiting on the welder to get better. by the time the 3rd week rolled around Monday morning I was on the phone and the gentleman on the other end of the phone said he had another mechanic that new how to weld. Would I be all right with him doing the work, I said yes. 3 days later I was told I could pick it up. The Mechanic that worked on my Ride, He's such a Idiot! The welds are blobs and balls & pitted. Worst welding I have ever seen from a Newbie Welder! I had spent 20+ hours getting that Muffler to a Mirror finish and 3 separate coats of High Temp Gloss Black Baked in the oven at 300 degrees for 2 hours and wet sanded after each time before the next coat. It looked like a Black Mirror I loved it! The Welder decided on his own to re-paint my Muffler to it's original flat black using HTP and charged me 2x times the price of A can of High Temp Paint. The Mechanic was using the paint to cover up his poor job of welding. On top of this I was charged 157.29 for him to weld my Muffler & Paint my Muffler. Yes I took a Bicycle to a Motorcycle Mechanic to get a Motorcycle Muffler welded onto a 2 stroke motor for me. I've got over $2,000.00 into this ride. I was shocked at what he did to my ride and the price I was charged, I'll never send anyone to them.

Wow...where to start...NEVER GO TO THIS SHOP! They had our motorcycle for more than four…read moreweeks--after promising the work would be completed in less than two weeks. Even worse, it didn't work when we finally got it back. We took it to another shop and they had to take everything apart and replace the parts J&D replaced, because the mechanic messed them up when he tried to install them! The woman in the front office was incompetent and unprofessional and had a generally nasty demeanor. Ugh! What a terrible experience. This place is to be avoided at all costs.

On our last road trip my wife and I found ourselves in the nice town of Redding California, It is a…read morenice community however it is HOT there, Well it wasent only us that was baking in this weather, Our bike didn't like it either. We felt like we could possibly be trapped in this easy bake oven town for a bit, but to our rescue was a smaller Repair shop J&D Cycles, They diagnosed my bike and had us back on our journey in under 6 hours. Kudo's to these guys, Back at home there is no such thing as same day service and fair pricing, we said to each other WOW maybe we should moive here, but then wiped the sweat off our faces and thought twice about that. Thanks guys very refreshing and the blonde office mgr wasent hard on the eyes!!!!Thank you J&D ,,,,DougLas & Tammy, Portland, Oregon.

Always does an excellent job . They rebuilt out dodge Dakota transmission and our Chevy Camaro…read moretransmission.

Five stars all day!!! My situation started in July 2024 when…read moremy transmission went out on a road trip through Northern California. I was towed into Hartnell Transmission and met Dale. Unfortunately I needed a whole new transmission and had to leave the truck for a few days. Dale was extremely fair and honest, and did a fantastic job rebuilding my transmission. It even came with a 2-year warranty !! Fast forward to this week. The new transmission has been great but we experienced a minor issue. I gave Dale a call and he recommended two transmission shops in Reno where we could take the truck to be checked. The shop I chose stated the transmission was damaged beyond repair due to a clogged air filter and would not be covered under warranty. This made no sense!! I called Dale at Hartnell and relayed the message. Dale assured me that any issues with the new transmission would be covered. Dale called the other shop and ultimately paid for the diagnosis and asked that I take the truck out of that shop and take it to the other for a second opinion. Turns out there is no serious issue after all and the transmission was given a clean bill of health. I appreciate Dale's professionalism and excellent customer service. Now, I wish my transmission never died, but since it did, I'm very happy it ended up at Hartnell transmission. Thank you Dale!!!!!

I've had a lift kit, a leveling kit, a bed liner, and some U joints installed by these guys on 3…read moredifferent vehicles. They're priced well, polite, and always have done a good job. I've heard of others having some headaches but that's never been my experience. I'm sure I'll be back for more

I had a dead key fob. Phone was locked in my car. Walked into their doors and the three staff…read moreworking were the absolute nicest folks I have ever met in a store. They assisted me in getting my car unlocked and got me back on the road. This review has nothing to do with their products or what they sell, but it speaks volumes about the type of people they have working their store. Truly kind human beings. And that still matters.