I've had nothing but good experiences here. After a while these folks treat you like family. Vinny…read moresold me my second bike at this Dealer. He was incredibly patient with me while I went back and forth on deciding between 2 bikes. While I was getting the paper work settled he went so far as to tab ALL of the important information I'd need in the owners manual; from the break in period to the maintenance stuff in the back. He really went above and beyond, and I love my Breakout. The parts department is equally impressive. Didn't take long before I wanted to change some things to personalize my scooter. Rodney in parts is incredibly knowledgeable. When you are looking at replacing things he'll make sure you don't forget the gaskets and/snap rings that you may need to complete the job. While I primarily deal with Rodney all of the guys at the desk are awesome. I've also bought parts from Rudy, and he was great as well. These guys are either techs in a past life or they wrench on their own bikes. In my experience, they know their stuff. Finally, the service department. Fortunately, I haven't had to have much to do with service. Take care of your bike, and it'll take care of you. I did have the privilege of having the master tech, Allen work on a few things. I'm thoroughly impressed with how well he knows these machines. I can't speak on the negative reviews on here. Seems they were years in the past. I will say that if you are patient with folks they will be patient with you. Be courteous, and it'll come back on you. They are here to provide a service, and in my experience I've been met with nothing but smiles and professionalism. - Top Gun (BY)

I have a 1992 Softtail I did a frame off restoration. In December of 2025 I took the bike to…read moreSavannah Harley-Davidson to have the carburetor tweaked, the clutch adjusted, the new motor was leaking oil , along with three or four other minor things. The original estimate was a little over $900. I was told there would be a small wait time, but it was winter so no big deal. A. Opulent if months went by so I. O Ts Ted them for an update. I spoke with Tim. He said they had ordered anew clutch cable (the one on the bike was new) because the one on it was too long. Two more months went by I had to contact them again. This time I was told their master mechanic was coming to look at the bike because. I went to the dealership Memorial weekend to speak with Tim again and was told there would be bike would be done within two weeks. We are now in September so I had to get nasty. An entire riding season was about over. They had the bike 9 months. I was told they had test drove my bike and everything was fine. Tim did say they adjusted the carb, but since they didn't have the specs they did the best they could, but the bike drove fine. Due to the fact it took so long I was told the bill would be adjusted. When I went to pick my bike up my bill was only $132. I assumed it was because they had the bike for almost a year. I was on the highway going home when the shifter peg came flying off, the mirrors were loose, some bolts went flying off and the bike was still leaking oil. Savannah Harley-Davidson released a dangerous motorcycle with loose parts, leaking oil and a clutch that was so tight by the time I got home my hand hurt so bad I could hardly shift. After I got home I discovered NOTHING had been done to my motorcycle. After 9 months. I have every email they sent saying repairs were being done and they had take it out for a test drive to make sure the bike was good to go. I am going to file a complaint with the Better Business's Bureau and I suggest that you all steer clear of Savannah Harley-Davidson.

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

I wish I could leave 0 stars. I bought a motorcycle from this dealership on 29 Oct. 2025. On…read moreNovember 26th, I got an email saying that they "apologize" but they still didn't have the title to send to my lien company but they should be getting it "soon". On December 9th, another email "any day now". December 17th, "by the end of the month". December 31st "they are going to over night it by Friday" (Jan 2nd). On January 8th "should be shipping to us tomorrow". During this time frame I have had to waste time getting an extension on my temporary plate, which expires in a few days and you can only get an extension once, so after that I am not legally able to ride the motorcycle that they sold me. In addition, I am having to deal with the Credit Union who is threatening to increase my current APR because they haven't received the title yet. So here we are, 71 days in, still no title, and only a few more days I'm legally allowed to ride my bike. My next step will be a lawyer, why should I pay a penalty and for documentation fees for documents I haven't even received and for a motorcycle that I can't even use?

thanks to Zac and crew with Savannah Indian they did a great service on my Indian Chieftain Classic…read moretrike they got me in and out in a timely fashion. no problems thankd

I went asking if they could simply scan my car as my car has been going into "limp" mode. The…read moreemployees stopped, stared at me and the women who I assume might be a shift lead told me with an attitude that I would be either need to park my car on the sidewalk (which is illegal in Georgia according to Georgia code 40-6-203) or wait for the rain to stop. I offered to change the direction I parked since I parked in front of the door so that the drivers side was directly in front of the door. She then gave me an attitude and stated no without trying to find a solution which would've simply been me changing my direction and placing the scanner into a plastic bag until in my car with the door closed. I will not be returning as none of the staff were helpful or pleasant to deal with. So not only do they have unpleasant staff. They were trying to get me to do something that is illegal in the state of Georgia.

My experience here genuinely made my day. Anthony and another coworker helped me for over an HOUR…read moreinstalling my headlights. My car has the plug-in in a very difficult spot. I was worried I would have to drive home in the dark without working headlights, and they made sure that didn't happen. They easily could have turned me away and said that I need to go to a shop for such a difficult installation. Not only did they help me, but they were kind, positive, and funny. Genuinely great people. THANK YOU SO MUCH!!

It was awesome the employee Ray Rinfor was an example of what a courteous and helpful employee…read moreshould be he has always helped me through the years .He came out to help me with my Turn signals and replaced both bulbs. Is 5 star.

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Eric W. treated us so well the first time we purchased here we came back when I wanted to buy a…read moretruck. He got me exactly the truck I wanted and added a level and bigger tires in a single day. Great customer service.

Overall amazing. I was in and out with my purchase and also Denim, finance manager absolutely…read moreknowledgeable, kind and amazing to work with

This dealership is AWESOME! I had gone to a couple other places before here looking to uptrade in…read moremy Lincoln Navigator for a newer model and felt as if I never should've wasted my time. They really do live up to their name Fairway, they actually are more than fair, they treated us very well, giving us maximum trade in value for our vehicle and the whole experience was no fuss and a great experience. Craig went above and beyond to really make me feel like I was taken care of and that he cared to help, offering a very personalized approach. The whole team was nice and their facility is clean, giving a luxury feel reflecting the cars they're selling. The test drive was great, they just gave us the keys and let us go and the car was certified and in wonderful condition. I seriously will tell my friends to go here and hope they do because in comparison to the other places we went, there isn't better. Check it out for yourself, I'm sure you'll find the same service excellence and quality experience we did. Lincoln is a brand you can't go wrong with as well. Their cars are dependable and very comfortable.

Jon (the owner) and his shop are a welcome relief from the big cycle shops near me. He's got tons…read moreof experience (especially with older Japanese bikes) and is willing to take the time to fully explain what he's doing. A really great guy! Highly recommended.

had a leveling kit and airbags installed on my brand new GMC truck by Linex---…read moreunfortunately the leveling kit was installed incorrectly and the result was a cut rubber boot on my half shaft. Linex denied fault but after an inspection by Critz it was a wrong bolt that caused the damage. Linex did admit fault but wouldn't pay for the replacement half shaft which cost us 400$. they did install the part but I feel they should have paid for part as well. Can't recommend a business that won't stand behind their work.

Three leveling kit three covers and no problems. Excellent customer service. I would highly…read morerecommend this establishment.

I can't say enough good about this business. Mr James was…read morereliable, he was on time, he was efficient. he fixed my problem and gave me great recommendations. make your appointment ahead of time this man is worth his weight in gold.

I have used this shop 3 times this year and I'm always satisfied with the service. I needed my…read moretransmission replaced and they was able to give me a price better than every other shop in this area. Plus I was given a 4 year warranty. The only thing that I don't like about this shop is that they don't offer loaner cars so I couldn't give them 5 star.