My friend and I decided to visit this shop to purchase motorcycle riding gear for our upcoming…read morerider safety course. Being first-time buyers, we had an idea of the brands and styles we were looking for but wanted to receive further information. All the employees were very knowledgeable, willing to assist, and made us feel very welcomed and comfortable. We will certainly remember this little hidden shop and return in the future!

Do not purchase your parts online from this company. Items will show in stock and they are not…read more They are doing drop shipping. Therefore you'll be waiting weeks for your product that shows it is to be delivered within a few days. Then when you contact customer service. They just let you know that it will not be shipped out for multiple days and that you will get a email when it is shipped out. Never got an email when it was shipped. And there was a delay. So don't ever waste your time with this company. Horrible customer service, not that smart. So my item was supposed to be delivered Monday. Now it shows probably end of the week. This makes the trip that I had planned ruined for the part to be installed. Buy elsewhere. ! Maybe lay off the cocaine or the weed a little bit. .? I can post a picture from your customer service representative. He told me I would get an email when the item shipped out. That was incorrect also. Got the email saying it was shipped out last week when I ordered it. And that was not correct.

Excellent quality of service. Friendly and knowledgeable installers. Highly recommend this place.read more

Sublime Speed Technology comes highly recommended by other shops within the Omaha Metro area…read more Brought my 70s JDM car in for wiring and asked Mike and team to inspect the car for any other concerns that would prevent my car from running like new. Matt in the front desk has been extremely helpful in communicating the status of my car. Matt would inform me on the status of a single and any concerns found by Mike and Ryan. This company is a dying art...so far Sublime Speed Technology completed rewiring my entire 1974 Toyota; found a crack in my intake manifold (cleaned everything up and welded a new bit); rebuilt my carburetors; had my heater core rebuilt; replaced two bad gauges on my instrument cluster and a hazard switch. Mike, Ryan and Matt have been fantastic people to work with. They have been transparent with me from the start of this effort. Quality work takes time and when you're wanting rushed results it can be disastrous for the customer. I'm truly appreciative for all the work this company has done for me. I highly recommend this company for anyone wanting quality work completed on a project car. Several car-related businesses speak very highly of Mike and Sublime Speed Technology. They are true professionals and masters of this art!

I sent my daughter to the Q Street Omaha store because the website CLAIMED they do battery…read moreinstalls. SHE IS 9 MONTHS PREGNANT - DUE IN A WEEK !!! No one else was in the store and there were 2 people she could see working there. They told her "WE COULD NOT DO AN INSTALL at this time". She needed the battery to ensure she has transportation to the hospital when the time comes. Needless to say the two working in the store COULDN'T HAVE CARED LESS! Update your website if you can't do battery changes. WE WON'T BE BACK.

There were 4 staff members on duty who were more interested in visiting with each other than…read morehelping customers. While in the store I could hear the "F" bomb being dropped numerous times during their story time. So disrespectful and classless. What was even worse, while at the counter, 2 of the young counter guys continued to drop "F" bombs while ringing me up, they acted like I wasn't even present. The older staff member was standing in the doorway smoking a cigarette with the door open looking like he wanted to be anywhere but there. Customer service and respect have been lost. Plenty of auto parts stores, I will never spend another dime in an Autozone.

So I went to order some parts and was immediately greeted with issues when trying to check out. I…read morewas unable to even access the checkout page without an error popping up. Customer service was helpful, but essentially gave up and was just going to manually input my order. I was able to checkout on my mobile device. Decided to give the free same day shipping a try since it was an available option. The purchase was scheduled to deliver around 3:30pm and was notified via text message. Received a text message around that time saying that my order delivery had been cancelled. A link was provided to check the status and the link went to Doordash. This company uses Doordash to deliver their products... food delivery services are extremely unreliable and I figured they utilized their own drivers since they already have their own employees delivering parts all day. So it looks like my dasher probably cancelled. Fast forward to about 7 pm. Receive a notification that my order will be delivered around 6:30 pm... I will repeat, I received a notification stating my delivery would show up AFTER the scheduled delivery time and the item wasn't even delivered. A door dasher then sends me a text message asking for the address. I think this is strange but give him my address. He informs me that he needs the address to the STORE. Why the heck do I have to provide this? Do you not pass this onto your door dashers? So the only address I was provided from my late text messages is the main street name. My city is setup on a grid system so a single street name isn't very helpful. I had to go and look up the address for this place and provide it to him; hoping that this was the right address. He cancelled and said another dasher will pick it up. Great, so I call the store to try and resolve this; at this point I am willing to just pick my order up. Guess what, the store is already closed. Another door dasher messaged me to inform me that the store was closed as well. I told her not to worry about it. I spoke with customer service and was able to cancel my order. I ended up just picking up the order from a different store in person. What a joke. Your website services are terrible and your business model is terrible. Really, using Door dash? Not providing addresses to Door dashers and requiring me to guide them on how to handle their "job" for delivering orders. What a joke of a company. Your customer service representatives were surprisingly helpful and is the only reason I would ever "consider" buying from you again but I will always go out of my way to shop at O'Reilly's from here on out.

I had an issue with some parts for my van I bought. The regional manager Caleb helped me out fast…read more I was also helped by Andrew the GM and got the parts I needed to fix my rear brakes. They called me back like I needed and I highly recommend them to anyone.

I ordered timing belt and oil change kit. The status on Oil change kit turned to shipped. I didn't…read morereceive the item for more than a week. I checked with their team on the chat option, and they said they are waiting for the timing belt from Italy, and they will ship all together. Finally, after 3 weeks I got the package and only the timing belt came. I checked with the team, and they said that was a mistake at their side and they will send it the same day and gave me a tracking number in my email. After 5 days the label was showing status of label created only and no delivery date. I checked with them again and now they are telling me the shipment might got damaged on the way and UPS didn't inform them. I am waiting for a month for an oil change. I will never ever shop here. So irresponsible and unprofessional.

Nick and the Ducati Omaha team are the best in the business. I have ordered all of my parts for…read morefour different ducs with impeccable service. The person below is whinging because they didn't bother to call or read as the site immediately tells you what's in stock and what to expect. Ordering parts for older bikes can take a few extra days no matter who you order from. Every time I have called or emailed to change my order or ask questions I get an immediate response all at the most cost effective means available. Hands-down five stars!

I encountered the worst treatment I've ever encountered at any retail establishment in my life at…read morethis location. I went in to buy a couple parts, and kid behind the counter was in a foul mood. He went to look up the first part and claimed he couldn't find it and said it was probably special order, so I then gave him the part number and lo and behold they had it. The kid then went to go find the part only for it to be in the wrong spot apparently. He snapped at me because I corrected him on the name of the part. After that whole ordeal the second part I had him look up he claimed they didn't have either. He showed me the screen only for me to point out that he incorrectly filtered the category to connector when I was looking for a sensor. He visibly became even angrier. It's not my fault you don't know how to use your computer, a trained dolphin could do a better job. I then asked about the return policy and he angrily told me that if it has any kind of dirt, oil or damage I won't be able to return the parts, and don't go setting them on fire. I honestly should have walked out and not bought anything and went to one of the 2 auto parts stores next door.

Every time I go to this location I seem to find myself working with the most incredibly rude…read moreemployee. EVERY TIME. I'm starting to believe that it's because I'm a woman. They constantly make suggestions that I'm wrong about my car. I'm not wrong, I do research. My first experience they kept telling me I didn't need a tool, which was absolutely vital to the work on my car. They kept saying "Oh no, you don't need that, trust me," after going back and forth for a good 5 minutes I had to show them a picture I took before they would believe me. So glad I took it too! A year later, that part I purchased needs to be replaced under manufacture warranty. I knew this because of the way my car was driving and when I had it with my mechanic, they confirmed that it needed to be replaced. Knowing that it's still under warranty, they told me I should go to the place I got them from and get new ones. Surprise surprise, they question me about if it reallllly needs to be replaced. I'm not sure if I can use curse words to explain these guys, but they're so frustrating to work with. Very disrespectful. I would suggest that no woman shop at this store. Next time I'll try Auto Zone next door.

I had Bill powder coat my wheels Triple Bronze and they came out great. Turn around time was faster…read morethan expected as well. Definitely recommend.

I've used Top Dog for years restoring pinball machine metal parts. Great service, fast turnaround,…read moreand a great overall result that looks awesome many years later.

I stopped in looking for a coolant product for my car in November. When I asked for help, the…read moreemployee made a snarky comment about how the product was kept in the back because "most people aren't worried about their air conditioner in November." They did bring the product up, but when I asked if they had the can with the gauges on it, the employee got an attitude and said, "Normally if you wanted the can with the gauges, you would've told me that before I went back." At that point, I told the employee never mind--I'll take my business elsewhere. I don't need or expect to be treated that way as a customer.

They close before the closing time arrived at 940 pm and they had the doors locked This is not the…read morefirst time either