Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

This is unacceptable for any property management company…read more The company managing the home next door removed trash from inside the property and left it dumped across the front yard and driveway area. This includes broken furniture, large debris, bags of trash, old household items, and what appears to be electronic waste, including TVs. Half of this trash has been sitting outside for over three weeks. This is a nice residential neighborhood. Families live here. Homeowners maintain their properties. No neighbor should have to live next to a front-yard dumping site because a property management company failed to properly haul off debris from a home they manage. This is more than an eyesore. It attracts pests, lowers the appearance of the neighborhood, creates possible safety hazards, and shows a lack of respect for nearby residents. A professional property management company should know better. If they remove items from a home, they should arrange proper disposal, not leave piles of trash in the front yard for weeks. Based on this experience, I would not recommend this company to homeowners, investors, tenants, or anyone who expects basic property care and neighborhood respect.

I lived with this property management company for 6 years and was never late on rent or caused any…read moreissues. I moved out early and had the unit completely empty the day before my scheduled key return and final walkthrough. When I came back the next day, the AC unit had been stolen. I immediately filed a police report and notified the office. Instead of working with me, they ended up charging *me* for the stolen AC--even though I had already moved out and reported everything right away. What makes this worse is that after new tenants moved in, the same thing happened again--the AC was stolen during their move-in. When I asked if those tenants were also charged, the answer was no. So after 6 years of being a reliable tenant, I was held responsible for something completely out of my control, while others in the same situation were not. Based on my experience, I would strongly recommend being cautious before renting with this company.

When I say wow!!! I mean it. The community is amazing!!…read moreAnna is the real mvp. Going above and beyond her job description. May god bless all that works in the front leasing office. Truly family oriented business. Thank you Anna for helping me recover my life inside of my fabulous apartment.

First things first I want to thank Luisa for communicating so fast and efficient with me this early…read moremorning on my situation. Just moved in and super thankful for being able to rent this beautiful apt. Thank you for taking so diligent care of your tenants, this community is amazing. The new paint job is coming along so well cannot wait for the finished results. I want to wish everyone in the Leasing office a Merry Christmas and my family appreciates y'all for having us at Oak Grove Apts!!

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

Terra Residential Services is awful. They completely abandoned us with a terrible tenant. The…read moretenant listed our property on AirBnB, made fraudulent repair requests after hosting multiple people over at our house. Police was called to our address a few times and when we presented all this to Terra Residential, Aleena August and Michael Mengden (the owner) and Rebecca Roeber completely ignored us and threatened us even for being some up in their business. Do not do hire them or rent from them. They are awful!

I am not even surprised to find this company already at less than 2 stars overall. Im incredibly…read moreunhappy with terra residential non-existent services, this company is comprised of thieves and liars, be very careful if any property has preexisting damage, they will charge you for it, regardless of the amount of pictures you take. charged for their driveway i never was able to use in the year i was there, charged for shingles missing after a tornado and hurricane... charged us for their broken AC unit which they refused to fix, tripling our electricity for no reason. they will use pre-existing damage and scheme their way to make certain you receive little to no deposit, regardless of how well you clean

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

Rude, obnoxious, no manners. We were trying to help a tenant out & told then they'd have the letter…read moreby 8pm. Sharon Petty sounded drunk, changed her title in a new email & demanded a letter NOW. She actually told us "wow, I thought y'all were landlords" and I have the emails to prove it. We got the letter for our tenants within 2 hours as a favor to our tenants, not this company. I literally had to ask her not to speak to me in the manner in which she was speaking to me. Worst experience ever.

Zing helped me lease out my home in a flash. The tenants have been excellent and I've had zero…read moreissues. I'd recommend them to anyone. It's hard finding honest people that are willing to help 24/7.

Property manager Marisol went beyond what is expected of her to make sure our transfer into a…read morebigger apartment was as convenient, easy and smooth. She worked diligently day in and day out to help us with the entire process. Very sweet, understanding, profession as well.

They greet you as if they have known you for years and make you pay the $475 as a joke and tell you…read morethat the money is refundable. But in reality, they do not refund the money. It is a new way of fraud and scamming.

I lived here 7 years this place was horrendous. The management was beyond trash after the first…read morechange over, at around year 3. The "upgrades" they implemented weren't upgrades, they were changes that made the place worst, but they charged more afterward. When I finally moved out they way overcharged me and, they ended up owning me money, which they said I would receive in 30-45 business days. I still haven't received my check. While I lived there one of the staff decided that she was going to leave a lite cigarette on my outside furniture while she went inside my neighbors house. They are awful. Don't move here it isn't worth it.

I haven't lived here long, but I am in the works of speaking with a lawyer on breaking my lease…read morebecause of the water hazard that I've been dealing with for MONTHS! I took down my initial review, because of the changes that the apartment made to fix things but now I'm leaving this one up. It started with initial start of the renovations, which was a nightmare in itself. First the water always being shut off, and it's still going on to this day. The water always has filth in it. This is water that people are bathing in, brushing their teeth, and cooking with! It's been almost 6 months of the same issue, and we are being told that there is nothing maintenance can do about it because it's a pipe issue. I've attached photos of the stuff that comes out EVERY DAY. I've had to use cheese cloth to filter it out. THIS IS A SAFETY & HEALTH HAZARD! I will admit that the apartment is doing a great job fixing the physical looks of the apartment, but it's the internal things that need a serious upgrade. I hope this gets fixed soon and no one gets sick. Especially children, because then it'll be a serious lawsuit issue.