Average experience. Each time I go in the staff seems very stressed out and my photos are never…read moreready. But it's like a clean store overall. parking lots fine typical Walgreens.

Tried to call the pharmacy and what's on hold for over an hour with the message saying I only had…read moreone person in front of me. They have their phone system set where it will keep you in q which is possible because I work with the Cisco system. They need to manage their counter and incoming calls a lot better

This one has a good vibe but not as good as Jamestown road. I love Jamestown road cvs. This one…read moredoesn't have the same vibe because it is much bigger and the ceiling is higher which makes it less homey. I wish this CVS also had trees surrounding it like the Jamestown road cvs. It makes it feel cottagecore.

Prescription was called in 4 hours ago- pain meds and they have the nerve to say it's not ready and…read morethat they are struggling cause someone called in sick. They are not the one needing pain meds, but they " are struggling". No apologies. This place sucks. Don't waste your time here. They could not care LESS. Came back an hour later and meds STILL not ready. This place is truly unbelievable. I think CVS might be closing stores thru out the country. This ought to be number 1 on the list.

Wonderful experience with them. The only thing I'm sad about is that they left over by kingsmillan…read moremoved out to Jamestown road I know they already had one there but I miss mine over here. And the lady that runs the pharmacy is so great. I don't care if they are in Jamestown road I'll still go there and I have a CVS where I can walk to I will never go on that place again ever.

I just had yet another wonderful experience with the lovely staff at Williamsburg Drug Company on…read moreJamestown Road. We always get prompt, professional, and friendly service from them, but this evening they really outdid themselves. I ran in at nearly closing time with a prescription I had just received for our elderly dog. I feared I was too late and that our old boy would have to suffer a night of pain. No, he won't, because folks interrupted their final tasks for the day to fill the prescription. I will never presume to receive that kind of service, but I am very grateful to have gotten it tonight. Our old boy is going to have a much better night than he might have, and we have Williamsburg Drug Company to thank.

My script wasn't ready and they didn't bother to tell me. They don't even have it and I have to…read morewait 3 days! I'm supposed to call around to try and find some? Isn't that their job. What a place.

took my mother to get some meds...the young lady that helped her was so sweet & kind. Explained…read moreeverything mother needed to know. Took time to answer her questions and to get some information she may have needed regarding interactions of taking this med with her other meds...I wish i knew her name but i don't.....She was just amazing

Been a customer with this cvs for a long time, and I have had some good and bad visits. My latest…read morevisit, I had a much greater need for a medication than usual. In the haste to get care I encountered multiple set backs, but the team at cvs worked with me, stayed past closing, and was able to get the medications ready. We didn't know it at the time, but this effort likely saved my family member's life. I am grateful to them and will continue to be their customer :). Thank you cvs team at merrimac trail!

Meds rarely ready Signed up 5 time for auto fills haven't…read morebeen done yet. Still have to wait 4 days to get prescriptions. I came back because they started using the pickup windows again.

Horrible store! Pricing is inaccurate at counter. Rude salespeople. Just drive to another…read morepharmacy or store. If you do shop there, price check your items. The sale prices may be wrong and they don't care! You can never speak to the pharmacy. Their system says your medication will be ready at a certain time, but don't depend on it.

Rude people. They act as if it is a bother to get something they lock. They are not helpful when…read moreasking for something. All CVS stores put their yellow sales tags over the product so you have to read the sales tag to find the product. Typically people look for the box and the brand but here you read every sales tag and it is frustrating!

I have been going here off and on for the past 58 years. I went to pick up a prescription on…read more12/27/25 and the price was 81 cents. When I said I was using cash, the price went up to 85 cents. I had plenty of pennies but nope, they round up no matter what. I don't think that is very fair business. Others I have gone to knock the price down to the lowest non penny denominator. They do have a very nice "fountain" with delicious limeade and some cool items for those who want to shop there. UPDATE!!! Randi from Irwin's actually called me moments after I posted the review. She explained they did in fact round up when they should have rounded down. Therefore I have changed my stars and am very impressed that they called asap and offered to reimburse the change. Thank you Irwin's.

Here from out of state and Irwin's went above and beyond to fill prescriptions needed for my dog on…read moretwo different occasions. Great staff, diligent, and followed up. Highly recommend.

I just came today to pick up a refill for one of my prescriptions and to be honest I was dreading…read moreit. When I arrived, I saw it was different people in the pharmacy and they were actually very nice and helpful. There was an issue with my insurance, but it was resolved very quickly. My experience was much better this time

The staff is incompetent. The pharmacist tried to make up for their mistake but then didn't…read moretransfer my prescriptions like he said he would. Then when he did he still forgot one. You have a choice go to a pharmacy that will treat you right CVS does nit care about their customers or their care! Go to Walgreens! They will treat you like family.

I was so impressed, not only with the food but with the powerhouse waitress/chef/manager who was…read moreable to cover all our needs while cooking up fluffy sweet potato pancakes and perfectly-cooked eggs.

I always enjoy visiting the nostalgic cafe style eatery inside a pharmacy. The atmosphere is so…read morewelcoming and the staff are so friendly. I love how they captured the essence of the Eastern Shore with the names of the platters. The food was tasty yet simple nothing complicated and very reasonable. Kwep up the good work!!