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    CVS Pharmacy

    2.8 (5 reviews)
    Open 7:00 am - 10:00 pm

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    CVS - Storefront

    CVS

    2.0(5 reviews)
    0.1 mi
    $

    I have been going to this CVS for a while snd always seem to have difficulties. They always put…read moreprescriptions on auto fill despite my constant request to NOT do this!!! They often have trouble running my insurance (not sure why) when other CVS have no issue with insurance payment for the same medication. And then there was yesterday.... I waited in a line for the pharmacy about 7 people deep. One person on the register and three others back there not doing anything to help move the line along. FINALLY one of the three came and rang. I was in line about 30min only to get to the register to learn they had filled my script and didn't know why. Off to the drop off line. I asked what was going on as the CVS app I have said it was filled the day before. She said it was the insurance---- and with a few keystrokes insurance approved. Hmmmmm So then advised I could wait another for it to be filled or come back.

    The pharmacy staff knowingly lies to customers. Auto refill prescriptions stay "in process" for 6-7…read moredays. Apparently, you have to call to get your prescription" prioritized. I was told that my latest refill would be "ready within the hour. Three and a half hours later, it hasn't even been started. Challenging the clerk resulted in a shrug. Waiting for the refill, watched the clerks lie to 5 other customers. For whatever reason, this store is in a world of hurt. But why go to a pharmacy that lies to you. Also if you are disabled and use the drive-through, they only do refills in one lane and the machine is broken at least half the time. Whoever is in charge of this store seems to have lost control, probably not safe to use.

    Walgreens

    Walgreens

    2.8(4 reviews)
    4.2 mi

    This review is mainly for the drive-thru at this location…read more I go here quite often, and this location's drive-thru is as close to perfect as I could ask. Every single person working the window is quick, competent, professional, friendly, and efficient. If there is ever a line, which is rare, it never seems to be due to the employees, but the customers, and as soon as that person is finished, the line clears right up again. Any time I've had some issue that prevented an under-two-minutes pickup of my prescription, it was due to something other than the people at this location, like the insurance company. In several years of using this pharmacy, I have never had a problem caused by them. That is a huge contrast to when I used both another pharmacy company in the area which would tell me my Rx was ready when it wasn't, and another Walgreens at a different location where it took almost an hour for them to figure out how to put my insurance info in their system. These people at this location clearly take pride in their jobs, and it shows. I recommend them to anyone I hear complain about a pharmacy. Oh and I did go inside once for a covid vaccination, and they did that well, too. But I almost never go inside, so I can't really speak as confidently about that part.

    I walked in got a half gallon of milk and waited at the unattended checkout. I was in full view of…read moretwo female employees that continued their conversation. One if them was fully engrossed in texting. She looked up at me and continued with texting. She finally walked over to the checkout area. I put up hand to stop her and told her I understand how busy she was and left without making a purchase.

    Matt's Local Pharmacy - Tea Bar  coming soon

    Matt's Local Pharmacy

    4.4(15 reviews)
    14.8 mi

    All went well. I must admit, took me a minute to sort out all of the options. CVS does have…read moreincentive programs that are helpful for everyday household needs, I found Walgreens to be really awful. The insurance company wanted its customers to go mail order, that was a joke from the jump. So Matt's wins hands down for professional, friendly all around staff An interesting thing happened to me while picking up a prescription, little did I know I was teetering on the brink of congestive heart failure a staff member, I believe her name was Michelle had my name and phone number and called me To check to see if I was ok, nuff said.

    Matt, your treatment of me--a disabled and chronically ill customer--appears discriminatory and is…read moredeeply troubling. When I raised a legitimate complaint and offered to show you objective Ring-camera evidence, you responded, "I don't need to see that." When I asked why, you gave me no answer. A responsible business owner should want to examine the evidence before making accusations or denying service. Matt, are you running your business, or is your business running you? Title III of the Americans with Disabilities Act prohibits businesses open to the public from discriminating against individuals with disabilities in the full and equal enjoyment of their goods and services. It also requires reasonable modifications to business policies and procedures when necessary to provide equal access. See 42 U.S.C. § 12182 and 28 C.F.R. § 36.302. If your decision concerning where--or to whom--your business will deliver was based upon my disability or chronic illness, or if you refused a reasonable disability-related modification, that raises a serious concern under federal disability law. Your accusations are baseless. I served the people of Middletown for eight years as a member of the Town Council, and I have a longstanding record of community service through Habitat for Humanity, the American Red Cross, and numerous other boards and committees. More importantly, I offered you direct evidence concerning this incident, and you refused even to look at it. That is neither fair nor professional. Your handling of this matter has been unacceptable, and I expect it to be reviewed objectively and corrected

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    CVS Pharmacy - drugstores - Updated September 2026

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