Every refill for a particular prescription, they say they need to call my doctor for the script…read more Every time they NEVER call my doctor and I have to call the doctor to call THEM. Exhausting.

I used to work at a retail pharmacy, so I am typically more patient with pharmacies than most…read more Day one: I come in to ask them to transfer my prescriptions from a pharamcy in Texas. I tell the pharmacist that I have a new prescription with refills and an old prescription with refills (both of the same drugs), and could she transfer both? Her immediate reply is that different states have different expiration dates. What the fuck? So I ask her to just try, because that just doesn't make any sense. You can't just change an expiration date because the state is different. I tell her I'm in no rush and will back tomorrow. Day two: I come to pick my prescriptions up. They are ready, and I give them my insurance card. (FYI, my prescription with the older expiration dates were never mentioned, so I'm assuming they didn't even try to transfer those ovee. I decide to not say anything and just lose out on those refills.) The pharmacist has to call my insurance in order to try to get them covered. I see that they are busy, so I tell them I'm in no rush, I'll come get them all tomorrow. Day three: I decide to go through the drive thru this time. Lane 1 had a car, so I pull up to lane 2, only to be told that "lane 2 is out of service." Why was there not a car blocking lane 2 then? Or a sign to tell people not to pull up to lane 2? Since the parking lot is one way, I have to drive onto the street and back around. I go inside this time. Only 2 of my three prescriptions are ready. I had told them to transfer 3. Where the other one is, I'm not sure. Also, one of them is not covered under insurance. This is day 3, I've been patient as all hell, and was not given the courtesy of being called to tell me why only 2 were filled and that one of them wasnt covered by insurance. I walked out with nothing and will be transferring my prescriptions elsewhere.

I used to LOVE Walmart pickup. It made life convenient and saved me money, because I'm an impulse…read moreshopper. Now... 20-45 minimum wait times for pick up orders. Today for instance, I let them know I was on my way and I still waited for 25 minutes and there were only two cars there when I got there. Last time I came I waited 45 minutes and they forgot part of my order so I had to wait an additional 15 minutes for them to go get the rest of my order. That order only had four items I could have definitely shopped it faster. The staff is always super friendly, but I don't know what has happened recently to make the wait times so much longer than they used to be.

Shopping day of the island! Was good to get to Walmart and browse around. I've been here a few…read moretime's, but on this visit they didn't have what I was looking for. Hit and miss these days, right? Happy shopping!

The customer service here is simply the best I've ever experienced. They are incredibly efficient…read moreand simply the process of medication management while providing a personal experience.

My Children's doctor works just above ABD so we used it the first few times just out of…read moreconvenience. We quickly became loyal customers and have moved all our prescriptions to them. Why five stars? One one occasion when they didn't have the medicine we needed, one of the pharmacists actually put on his coat and drove to another pharmacy to get it... WHILE WE WAITED! Is that awesome customer service. They have also stayed open for an extra ten minutes when I had to get my son's medication but couldn't make it there before closing. Can you believe that? What you get at ABD is old fashioned service that I thought perished from this planet in the 1950's. They smile, they are good natured and they will always do what ever they have to in order to get you your script, and all with a great attitude. I can't thank them enough!

I asked why the cost of my generic compounded med had doubled in the past two years. The first…read morething the pharmacist said was that they had to pay people more due to the Cory of Portland's requirement for a living wage. What a BS excuse for overcharging a cheap medication. Their high prices for Vitamins and minerals prey on the sick and vulnerable. If I had a choice I would get my meds elsewhere.

Best wellness store around. They have everything I need here and the staff are very knowledgeable…read moreand helpful!

I had an appt for the fitting of the sleep device. She noted to call with any questions or issues…read morewhich was reassuring to me. Well, I have called the office, and it just rings, no answer. I tried another number, no answer. If I had known this was the service I would receive, I would have gone elsewhere. I am giving it a two rating because the appt went well.

My visits to this Hannaford location are always pleasant but there is one cashier that consistently…read morestruggles to create a good experience. All other aspects of the store experience are consistently positive so I contacted the manager. I was open minded when I shared details and suggested that she receive additional training. Brandon Bowie (customer service mgr) took my feedback and went above and beyond to make the situation right. I appreciate his attention to the matter and the steps he took to make things right. I will continue to shop at this location and look forward to seeing the staff when I do! Thank you Brandon and team for supporting your staff and creating a legendary experience for your customers!

Same girl there almost every day on register and very rude…read more If I see her I will always use self checkout unless I have liquor and then I will just go to Shaws or Hannaford in Millcreek. The men that work there are always polite.

The staff member that cashed us out was so professional and pleasant. She has definitely been one…read moreof the most professional employees that I have met in the many decades I have been going to Different CVS Stores. They had exactly what I needed for a bday card and some sweet treats. The parking was easy as it was a shared lot. The store was a bit dated and crowded, but other than that it was a nice experience.

After several unpleasant experiences at the Auburn Street store I decided to try this store. You…read morelearn quickly not to bother a pharmacist on Auburn St. This happened to me twice in about a 4 month period. The pharmacist at this CVS went out of her way to answer my question. She knew that I was at the end of a line of 4 people at pick up but I had no pick up and I just wanted to find out about flu shots. She took me out of line and simply answered my question. I have now switched to this pharmacy.

My wife had recently had major surgery... she is very lucky to have survived. Having recently…read moremoved, her prescription for Tramadol was called into the wrong pharmacy. The Male pharmacist was extremely rude and dismissive. This was explained and he was politely asked to call the pharmacy and verify that the prescription had not been picked up and/or to please check with her surgeon's office to verify the error. Instead, we waited almost 2 hours while he casually reviewed her history and noticed that over 9 years ago she had had a similar prescription for herniated discs and fractures. We are both professionals and sadly do understand that the rise for concern in today's world. However, his rude and passive aggressive behavior was totally unprovoked and extremely unprofessional.

I have never had a disappointing experience in this store/ pharmacy. From the staff at check-out to…read morethe pharmacy staff, they all have been friendly and helpful.