Only went in for the minute clinic, which was great. Short wait and excellent service. Didn't…read morebrowse store but what I saw was neat, clean and well stocked

Lousy customer service, in store and at corporate office, as well! The wait at the registers is…read moreway too long - never more than one customer service rep at counter, no matter how long the line gets. The automatic registers break down, every time someone tries to use them, including me! Rewards and coupons on app seldom all show up on store computer system - I have to show my app in order to get the cashier to believe me! Lousy attitudes on all workers, lately, except for pharmacy area - they are superb! The updated app is cumbersome and not user friendly! It takes 4 steps to just sign in! I hate this app and going into this store! From now on, I will get all my products at Walmart!!!!!! Horrible experience trying to talk to 3 people at corporate offices. They refuse to listen to my complaint and just repeat the same things, over and over, like it is all scripted! Not one compassionate word towards me, the customer!!!!!!!!!!!!

This CVS in the downtown area of West Warwick has a very busy pharmacy, including offering several…read moretypes of vaccines. Reserve your time through the CVS website. The store is a good size, was very clean, had valentines items on display during my visit and include the items you expect to find at CVS like personal care items, cards and so on. This is not the closest one to my house, but when in the area I'll gladly visit the location. On this trip I discovered they have a restroom in the back by the pharmacy. Never even thought about a drug store having a public restroom, but there it is.

I give the pharmacist Lauren a zero She is by far the…read morerudest human being I have ever met My Dr increased my medication she refused to fill it My Dr called her to explain the increase and the pharmacist was ignorant to her as well my Doctor called me back and asked what her problem was and suggested I take my prescriptions elsewhere It is not professional or ethical how she treats people I wonder how she treats the elderly that is what concerns me the most I hope if anyone has had this experience doesn't let it go I on the other hand am going to corporate she shouldn't be allowed to work with the public

I just switched over to Coventry Pharmacy because my old pharmacy wouldn't deliver some of my…read moremedications So far they have been fantastic. Manny the head pharmacists went out of his way calling my old pharmacy, insurance, and doctors, and calling me multiple times to let me know what was going on. And manny is sending an emergency delivery to me this afternoon. So far I'm very happy with Coventry Pharmacy

Manny is great he really tries his best to do what he can for you but I'm not really happy with…read morewaiting for pills or other prescriptions that have to be ordered. I have to make trips back and forth to get meds. because he doesn't have them. I want to support the small business in our town but I can't wait for my meds when the doctor waits me to start them right away. The hours aren't really that great either. He's closed on Sundays and closed at 3:00 on Saturday, not everyone can get there according to his hours. I hate to switch back to CVS because I don't care for them at all but I might not have a choice. I use to get a text when my pills were ready but that stopped now I have to call. I thought it would be great doing business with a small pharmacy especially for shots etc. but he's one person and I think that's the problem. If you have a new prescription after 6pm or a Saturday after 3 or a Sunday you would have go to CVS anyway. It's very disappointing.

Big store, plenty of inventory and parking at the front door. Associates were helpful and assisted…read moreus in locating products. Good visit, clean well run store

I have been faithful...for years...to CVS. As I was reading my kids their bed time story, I was…read morethinking...why...why CVS for so very long? Wall-to-wall carpet. Seems odd but that is the answer, friend. Every CVS that I walk into is carpeted. And quiet. And soothing. Odd because I can't stand wall-to-wall in my own home. Our hardwoods are torn to shreds but I will not staple down the poly fibers. But I think about other pharmacies and they all pretty much have the shiny tile squares that clickety-clack when you walk on them. Never knowing when they've been last polished, you gotta be careful your leather botton kicks don't slip. But CVS? No worries. Your heels are safely cradled in the soft carpet caress. And shiny tile squares remind me of cafeterias and hospitals...and...um...not so soothing thoughts. I especially like this location. They have a drive-up pharmacy and a tricked out photo lab with multiple scanners and one hour photo service. The store is always well-stocked, clean and neat. The in-store staff is terrific both at the front and at the pharmacy. Up front, they launch a code red type announcement if there are more than two people in line. Yeah - you know my time is valuable. Nice. The pharmacy staff churns out the prescriptions in record time and the actual pharmacist will walk out to help out with medicinal inquiries. The pharmacy calls now get routed to a call center, not the actual pharmacy. This annoys me because sometimes I want to talk to one of the pharmacists that I know. Knocks the star down a notch from being the total five star pharmacy wonder. The parking is easy. Location is convenient. Staff friendly. Carpet on the floor. Guess that covers it!

One of the best CVS stores I have been in; if you are from Boston, you know that stores are not…read morelaid-out well, crowded, what you want is never there, and you can forget about parking. Well, CVS Lovers, head to this location. It is CVS paradise. Clean, well-stocked, huge parking lot (Dunkin Donuts next door in case you need your caffeine) and employees at the register who are so darn nice. A 5 Star CVS experience.

I used to like this CVS until I stopped in a few days ago and was treated horribly by the old lady…read morewith the shoulder length "blonde?" Hair. I had a few items, checking out where I was instantly being hated on and talked to with a really bad attitude. I'm super friendly to everyone and treat people with respect always. I was using my reward coupons and she had every excuse under the sun why they wouldn't work, all because it was under my moms card # (which my mom GAVE me the coupons to use) Never asked the phone number to look it up, talked to me like I'm a kid..I'm 31, um so. I couldn't stand her terrible attitude so I asked for my coupons back and told her to keep my items and I walked on her miserable ass.. Funny though. Because when I went to the CVS on tiogue, magically they worked! LOL I knew she was just bitter. So with that being said I will never go back in there and she needs to check herself.

We had multiple prescriptions that needed to be compounded for our infant with a heart condition…read more JB is one of the few in the state that is able to do this and everything went as expected. Quick fills, no issues, convenient location.

DO NOT I REPEAT DO NOT USE JB PHARMACY ! They are the most disorganized, rude, disrespectful…read morepeople, and they do not deserve anyone's business! My dog suffers from seizures And and also suffers from a collapsing trachea which causes her to cough. Both of these conditions are treated with medicine three times a day that have to be filled by a compounding pharmacy. On Tuesday the 15th I reached out to the vet for a refill on my dogs SEIZURE medicine. They called in her prescription to the pharmacy. They usually tell me it will be 24 hours so I waited until the 17th and went in to try and pick it up. Told them I was there for her seizure medicine, they explained to me they didn't have anything ready for her. The woman working the front went to the back and got the owner who proceeded to tell me it was too early to fill, that prescription was filled on the 31st and they can't fill this until the 25th at the earliest... while they are telling me this I'm calling my vet because they are telling me they never received the message from the vet and want a copy of the prescription faxed over. My vet is telling me what they are saying makes 0 sense because her seizure medicine is not a controlled substance and the vet gave the prescription so they should fill. Whatever I leave and the vet said they faxed over the Prescription. The vet and I are both thinking maybe it's some sort of new policy or something. I get home and look at her bottles and they of course, the pharmacy, made a mistake and were looking at her cough medicine and the date they gave us is the date her cough medicine was last filled and that's why they wouldn't fill it. So I call the next morning and speak to THE SAME WOMAN who ADMITTED she made a mistake and was looking at the wrong medicine! They tell me they still haven't received the fax, because their fax machine is having issues... so I once again have to call the vet and they get the prescription filled finally. You can see in my call log the multiple calls to the vet and pharmacy. The missed call also had a voicemail attached where they call to tell me her seizure medicine is ready for pick up! Fast forward to yesterday..... my dogs cough medicine is due for refill.... The owner straight up accuses me trying to get her medicine filled too many times in one month after HIS mistake.... I have all the evidence proving it was his mistake. He clearly should be able to go into his computer system and look and see I picked up her SEIZURE medicine on 08/18 but he just repeatedly kept accusing me of trying to pick up a controlled substance too many times in a month even though it was their mistake and I never tried to fill this medicine other than when it was prescribed. He was even giving me incorrect dates. I understand being cautious but to accuse someone when you made the mistake and to lie to my face and tell me your computer system says I picked up the cough medicine and that you don't have a blonde with glasses that works there is absurd (she's the one who admitted to me she made the mistake the first time). I will never step foot in that place again. I have the best vet ever who would never prescribe me more medicine than what my dog needs either, so I wouldn't even get this script twice in a month. I'm just absolutely disgusted with the way I was treated. You called me a liar and told me I was wrong. I have all the evidence to show he's a terrible business owner and should definitely treat his customers better. There's being cautious and then there's being a disorganized jerk.

I have come here a few times at this point- for compounded ointment, masks, sanitizers. The service…read moreis spectacular, everyone knows their stock and can make suggestions on sizing for masks for kids or adults. I find it appropriately priced seeing as we are in a pandemic. Will be back for sure! Great selection of kids masks and adults (many styles).

Absolutely, horrible place to deal with. My doctor sent them a prescription that sat in their hands…read morefor a week and they didn't do anything about it.. I kept getting text from them saying oh. The technician has it. They're just waiting to fill it out for us. .. This never happened so I found another Pharmacy that could Compound the medicine for me. I contacted them and said they could make the prescription for me within days and have it to me by the end of the week. So they tried to get the prescription from bayview so that they could make it for me. They turned them down.. My doctor's office called up bayview . My doctor said that they were extremely rude and my doctor was shocked. My doctor said they will not doing business with this Pharmacy anymore. They said they were extremely unprofessional and showed little concerned for the patient's needs.

I mean this location is super convenient. They have a decent sized parking lot and this location is…read morealways super busy, but I've never seen an employee on the floor even greet anyone, nevermind trying to ask for help. The phone service is also very bad in here so if you need something and are using your Internet service as a reference it probably won't work, so screenshot it beforehand. The pharmacy area they pretty much ignore you or make you wait awhile before they acknowledge you, so I never gave that a chance again on the pharmacy end. The prices are quite pricey at this location. I hardly go to this location but when I'm in the area and I really need something I'll stop. I can say the store is always clean when I go that's a plus and they're always stocked with what I need. Good luck finding an associate though.

If you looked up hot mess express in the dictionary, this place would be what you found. Pharmacy…read moreis always insane, never enough workers, always a problem with self checkout, just avoid and go the two miles up the road to the next CVS.

Upate 2022: The staff here really are so nice! Especially the cashiers. Recently we've had need to…read morepurchase Covid testing kits, and our local Walgreens had them in stock by the pharmacy. (negative thankfully) Today we stopped in to purchase a birthday card and I see they have added quite a few new gift cards to their offerings. I am particularly pleased to see they offer Steam gift cards (a gaming website) as this is a favorite of one of my family members and an expense they don't often treat themselves to, so it makes a perfect gift! There is a USAA cash machine right inside the door and they sell a few local newspapers too. I've also used their on-line photo service to order prints and gone to the store to pick them up, ready same day. They usually have what we are looking for and I even found some coloring books here when I was in need. I am signed up for their rewards program which saves a few bucks based on purchases plus they give coupons at checkout. Conveniently located, and well stocked.

I went to check out 2 weeks ago and A woman was at the register her name was Rachel. As I am…read morestanding there she makes a comment asking if i have to pee? I gave her a confused look and said no why? She said well you are all over the place. I have health problems one of them being involuntary movement disorder. I emailed corporate twice as I was very insulted and angry to make any kind of comment about it. As a customer I will not be going back. If she is asking me things then I am sure she is doing it to others.

Love this pharmacy. They haven't changed the store much in years (witch I like). Same pharmacy…read moretec.s and pharmacists that have been there for a long time. They have picked up on mistakes a doctor made on my child's prescription before.

I don't usually review pharmacies but the service at this store is so awesome I needed to let…read moreeveryone know. The pharmacy staff here is top notch, they are friendly, knowledgeable, and offer awesome service. I have been living in this neighborhood for about two years and they have been my primary pharmacy. Consistently awesome service for two years - that earns them my highest rating!