My husband and I visit this store a few times a month for our scripts. The pharmacy staff is very,…read morevery busy, and yet they are all so friendly and professional. Our insurance had switched a few years ago and we had to now patronize a CVS. I'm glad we did. Whenever there has been a problem, they handle it promptly and with kindness and compassion.

I went to the Minute Clinic to have ear wax removed. I tried all the…read moreusual things mineral oil, peroxide, etc. This CVS was the only clinic that does the procedure, and I wanted to go in my wading pool. Jen was terrific! I was totally deaf in one ear. She did the extensive paperwork, checked BP, heartrate, and explained how they handle insurance. I'm on medicare, s!!o there was no charge until after medicare. Before she started she told me she'd been doing this for 20 years! Didn't have to purchase a home kit and went in the pool! Jen was very caring.

I love this Walmart. And that's not something I'd normally say about a Walmart. Usually when…read moresomeone says "Oh let's just run over to Walmart for it", I will protest and find a list of other stores that offer whatever "it" is for much more, but with more pleasantries and convenience. Convenience? Isn't Walmart supposed to be the most convenient? The only thing convenient about Walmart is the fact that you can buy your food, your dog's food, and a bunk bed because who knows you might need it one day (it doesn't hurt to be prepared). That's it. Until the Shorewood/Joliet/Plainfield Walmart. I actually think everyone around here has the same idea about Walmart in general as I do so they just don't go. If I ever could envision a Walmart that could close because of a lack of shoppers, this is what it would look like... and I love it (just a note: I would not love it if this Walmart closed, just that it's always so empty). There's no bumping into other people. There's no riding someone's heals down the tiniest of isles because they decide they must look at every single box of baking soda three times in order to make a decision (you're at Walmart, you're here to buy the cheapest brand, it's the Walmart brand). There's no imaginary game show moment where you have to decide if you should check out on register 2 or 6 because the lines are both incredibly long, but one is bound to move incredibly faster than the other (it's always the register you don't choose). It's just pure empty bliss. So why, if I adore this Walmart so much, only three stars? Because eff the Auto Service department. Every single person I've ever interacted with from the greeters to the cashiers to the stockers have been pleasant and bubbly and kind and friendly and the kind of people you'd totally brunch with on occasion... except for the effing auto department. The highlights of my last visit: - I enter the indoor area for tires, no greeting by the manager sitting right before me. I say "Hello" after about a minute of silently waiting. He says "Not really a 'good morning'." Does he think I bid him a good morning? It's 1pm. - He asks me what size tires I have. I tell him. He yells for someone else to check the size of my tires. Probably could've just started with that if you weren't gonna take my word. - More moments of silence, only broken up when he realizes I'm staring at him to inform me that he's looking at their schedule for tomorrow. He continues to do this the majority of our short conversation that he could've given just a little more attention to. RE: "Hello" and "good morning" situation. - He looks up the size and says all the he has is $144 a tire. I let him know which tires I had just looked up and found available on their website that were in stock at this location. He's adamant all they have is $144. No offer to order the ones I'm talking about or anything just end of story. So 95% of this Walmart is perfect. The other 5% that I'm dedicating solely to the auto department is shit. In all fairness it could just be that manager is shit, but I guess we'll never know because his shitiness was enough to engulf the entire department for me. Walmart, good. Walmart auto department, bad.

Do not buy tires or get anything done with your car at Walmart, complete scam. I had a warranty for…read moremy 4-set of tires and one had a bubble and I got it replaced they made excuse after excuse to void warranty. A tire that's supposed to be completely covered turned into a $140 replacement. The mechanics there will rob you and over charge you so check your receipts. My warranty got voided because I didn't get tire rotations done through Walmart.... Hahaha I'm not forced to get them done at Walmart and that's why you won't cover my tire. The people back there are scam artists and will fuck you over to put more in there pocket DONT GO THERE!

They went above and beyond to help my friend fill her prescription. She was having car trouble and…read morecouldn't turn off her car to go into the store to pick up her prescription. They went the extra mile to make sure she got med necessary medication. Thank you Isabella

Omg Colleen is so nice I went there to pick up my percription and she answered all my questions and…read morewas extremely helpful and kind 10/10 would recommend

HORRIBLE. Husband went in to pick up supplies for his cpap (which we were told by Moe that they…read moresell) and he was told that the only way they would get parts for him was if we got a new machine!! Fraud to Humana and Medicare. They were rude and nasty. Turned them in to BBB and to Humana.

From the owner: Pharmacy and durable medical equipmentread more

This CVS is always kept clean, and the staff are friendly and helpful. Unfortunately, I can only…read moregive a 4 star rating as this CVS location doesn't keep items in stock on a consistent basis, and I can usually find cheaper prices on some of their items at the Jewel store that's about 2 stoplights away on Route 59 and Caton Farm.

Disappointed, I…read morehave been a client for several years, and service was usually pretty good. I went last week to pick up medication, which I have to take every day, due to unpleasant withdrawal if dose is missing. I was informed, right there by the window, that medication is not available because is on back order. It was Friday afternoon, so I could not contact my doctor to sent script to different pharmacy. I inquired with staff, why was I not informed about medication being not available. Staff, was not really apologetic or empathetic. I got the vibe, we don't have it, you deal with it. They have to realize, that some meds, patients can't just skip the dose. I wish, there was a system to inform clients of medication being not available or on back order, couple days before.

Soooo slow. Every time I come here it takes like 30 mins to pick up something that was supposed to…read morebe ready.

This is the worst pharmacy I've ever had to deal with. I was recently forced by BCBS to switch from…read moreCVS to Walgreens after I had to change my family policy. Every month there is some sort of communication issue with the staff/pharmacists and my prescriptions constantly get delayed without any notification or updates. Two moths in a row I was told that the pharmacist was "confused" about the medication instructions which delayed them filling it. When I called later in the day the new pharmacist on shift was not "confused" at all and had no problem filling it. I also have to call every single month after my doctor sends in my prescription just to tell them I'm self paying for one prescription and not using insurance. Even though it's been well over a year with the same exact prescriptions, I still have to call them or they will delay it for days or even weeks. I highly recommend using a different location or better yet, use CVS because Walgreens is a JOKE. Also, even though Illinois law allows controlled substance prescriptions to be filled two day early, if you ask them to fill it early you will be treated rudely and with disrespect by the pharmacist.

Been going there for several years. Is convenient. Employees in pharmacy are friendly and…read morehelpful. Michelle is exceptional.

Awesome service, caring and patient staff. Special Thanks to…read moreBecky for going above and beyond! May God bless you abundantly!