This is the worst Pharmacy I have ever dealt with, they can't get a prescription right. The whole process of ordering and panicking up a prescription is a multi visit tedious task. Called in a prescription that was expiring on 4/17/2022, this was on Sunday 4/10/2022. Automated line tells me it will be ready by 11 AM. I did not need it immediately so went when it was convenient on 4/12/2022, waited 10 minutes in the drive through, only to get to the window to be told they do not have anything for me.
Upon further questioning I was told the prescription had been inactivated, no one could say why, they would have to call my doctor, the pharmacist gave me three pills to tide me over. So now I will need to make a second trip. Get a notification via text 4 days later that my script is ready for pick up, I get there, wait another 15 minutes in the drive through, the tech comes and gets my information, starts to ring it through and says OH! And walks away.
I had noticed she scanned 3 items, I was there to pick up one. About 5 minutes later an actual pharmacist comes over to talk to me, seems the doctor had prescribed 3 different doses of the same medication, two of them I use, the third I do not. I would assume that they would have looked at my records and saw that I did not use it, but no. Then I noticed i was only given a count of 45 with zero refills and a days supply of 90, I don't know how their math adds up. Pulled over and went into the store to talk to the pharmacist about this, said he would have to talk to the doctor again, I have an appointment coming up with her so I told him not to bother, the whole time I was talking to him at the window and in store I was getting nothing but attitude.
After the first problem, called customer care, spent another 15 minutes on the phone and was told I would be contacted by the regional manager in 24-48 hours, got nothing. Called after the second incident, and got the same answer, I am not expecting a phone call read more
