With all the people they have back in that pharmacy you would think service would be better than…read morewhat it is, they have that I don't give a dam attitude knowing some people come in there not feeling well they will drag azz filling presciptions with about 6 techs back there. Every time I go there someone is always at the counter complaining about their prescription. They are good for texting for prescription pickup, then you get home they texting you that same day for pickup then they be rude on top of that.

The customer service at this location is abysmal. I am likely filling my last prescription here…read more Over the past 3-4 years, it is hit or miss if they have medication you need on hand. It is hit or miss if they will have your prescription filled after CVS sends a text stating your prescription is ready for pick up. I am not talking anything extravagant, it can be vitamin or pain pills. They are often flippant in their responses with little to no regard for the customers medical need. My doctors have had to call multiple times to get my prescription filled. Explanations have ranged from a safe that could not be unlocked for days to trucks not delivering medication for days. Today, i was told the truck did not deliver the medication. There have been several times I have been told my presecription was not ready by staff and the pharmacist intervened, handing them my medication from the lettered bin. I understand different cultures have varying ideas of what decent customer service is however, CVS should train their employees and ensure they meet CVS standards. Previous pharmacists have tried to improve the customer experience, but they soon left. This is a convenient CVS with a drive-thru which probably helps retain disappointed customers. After my prescription is filled, I will find a new location or a new company. I now have a better understanding as to why Amazon and Walmart are successful in this industry. Good luck if you try this location. Be sure to pack plenty of patience and I hope you get your meds on your first visit. Update on 8/10/2025: Received text from CVS to pick up script and gave them a couple of days to actually fill it. Arrived to the drive-thru today, 20 minutes before the pharmacy closed. The gate was pulled down though the lights were on. After several minutes of waiting, a female voice said the drive-thru was closed and that I had to come inside to the pharmacy. I went inside and paid for my prescription. I asked if the syringes were included/in the bag. I was told no. I then showed my prescription to the cashier which reads, "Inject 1 mL into muscle" and asked where the syringes are that I needed for this prescription. The cashier asked a woman in the pharmacy and came back to the cash register and rang up a bag of syringes. I sent pictures to a medical doctor to confirm the syringes were the incorrect type because the bag of syringes was marked for subcutaneous injection of insulin. The doctor was appalled, stating that pharmacy personnel should be able to get the correct syringe and if not, they should have asked the pharmacist. So I will return them to a different CVS pharmacy tomorrow with the hope of getting the correct syringes. Tomorrow will be the 3rd trip to CVS to get what is needed for one prescription. Avoid the pharmacy at 8601 Martin Luther King Jr Hwy, Lanham, MD 20706 at all cost. The concerns go far beyond exceptionally poor customer service. Go to a company or different CVS thay values their customer and has general concern for their health. The personnel at this location are not "customer obsessed" nor are they "committed to help people on their path to better health" as the CVS website suggests.

The parking lot. The store size. The bathrooms. The cashiers. The self checkout. EVERYTHING!read more

RUDE COUNTER EMPLOYEES - I would give a minus five to the counter employees if I could. I spoke…read morewith two employees and both were abrupt and not helpful. My order was four tires and apparently at the time they only had three and cancelled the fourth. When I checked in, the female employee said it is not available at that location and Walmart's system does not check other stores for transfer to complete the orders, so I should have shopped other Walmart stores to find the fourth myself. That information is not clear on the website and I checked online and the tire is available today at the Landover Hills location even though she said it was not available! Also, when I picked up the car the male employee was very rude when I asked about the road hazard warranty, he just shoved the work order at me and said it's there read it, without even looking at me. On a positive note, the tire technicians were very nice and work was completed quickly. I contacted Walmart's Customer Service and they offered a gift card and much apologies for the poor service.

CVS in Landover Maryland. This is like any other CVS store. The store has all the snacks, medicine…read moreand other products you need. It's a good store because it is CVS and the store does close at 10pm. This location has a pickup or drop off UPS location inside next to the front counter with the cashier. As you walk into the store, You see all the medicine and medical supplies on the right and all the snacks, drinks, food and other miscellaneous items on the left. The store itself isn't bad for being in the area but it isn't the best either. This CVS does need an upgrade. It does look run down and doesn't look like it isn't taking care of. It just doesn't look like the modern locations in other areas. There is security inside this location. So I guess you can feel a little safer. The employees are mostly working their butts off but the manager doesn't look busy at all while there is a line at the counter. Every time this CVS get busy, the manager never steps in to help the employees at the counter, Not once. Kinda feel bad for them in my opinion. Good leadership comes great responsibility and that responsibility is something you need to learned from. The employees overall besides the manager is great and very professional and helpful. They are really nice and always wanted to help the customer. This CVS is cleanish if that make sense. The location is clean but just really run down like I said in my previous comment above. It's just really needs an upgrade and that mostly comes down to ownership of the store. I really don't recommend this location. There is another CVS like literally 8 minutes down the road and Walgreens across the street. If you do come to this location then get ready for bad management and long lines for the counter to check you items out. It's like waiting for a ride at an amusement park sometimes. Overall 2.1/5

This store really lacks in cleanliness, stock management and staffing levels…read more The Pharmacy always has a line of customers as they only have one person running around to dealing with all the counter issues. No accommodations are available for folks less mobile. Always check your 'Best Before' dates on any items you pickup. This is one location where it is clear CVS has no regard for its patrons.

The times online are not true. They are not 24/7. They close at 12:00AM. In my case, they close at…read more"11:55PM". We had 5 extra minutes, why close 5 minutes early? Hopefully, once the purple line station opens up in the future, the CVS will ACTUALLY become 24/7. The one good thing about this CVS is that it was stocked and clean.

The slowest drive thru in the world. Online my prescription says ready so I expect when I call and…read moreDRIVE to your store that I'm able to get what I need when I arrive. They have been the worst for yearsssss. Always tell you an hour then when you come back an hour and 20 minutes later the prescription is still not available. Staff is rude and very lazy. They told me my prescription was ready then came back and told me they can't find it. I'm done I'm changing locations.

This review is specifically for the fact that I can save time (what) to drop off my FedEx packages…read more I had no idea that this was a new thing at Walgreens. There is a specific section to drop your sections off, the sales associate scans your item, takes your phone number and BAM you're done. Easy Peasy lemon squeezy. Can't get any better than that!

Don't use the pharmacy here. Always late to open in the mornings and never have it ready when they…read moresay you do. Also, they don't like to work the window and make you come in.

I find Walgreens to be a great option when I need to grab a household item. The store is well…read morestocked and the staff is always courteous and helpful.

The store managers Earl, Denisha and Daisha went over and beyond to help me with a stolen package…read morethat was taken by door dash. Their customer service was exceptional and they went over and beyond to help me by returning calls and solving the problem without even being at fault. I appreciate each and every manager that dedicated their time to make me feel important as a customer. Thank you all!

I enthusiastically recommend Lawson's Pharmacy! I was visiting my sister in WDC. She lives a couple…read moreof blocks outside of Hyattsville. Her pharmacy of choice is Costco. I prefer a local, neighborhood pharmacy like Broadway Pharmacy in Lemon Grove. Base upon the Yelp reviews, I telephoned Lawson's. Dr. Ram greeted me as if I were a long-time customer and asked me to have my pharmacist call him. At 12 noon EST, I called my pharmacist who is PST: I explained I inadvertently left a prescription at home. She then called Dr. Ram and I drove the couple of blocks to pick up my prescription. It was a pleasure doing business with Dr. Ram! I took a few of his business cards and gave them to my sister and her neighbors; as he had several existing clients on her street.

A fantastic place to get your prescriptions filled! Service is prompt, professional and friendly…read more I switched my prescriptions from one of the big chain stores and am SO glad I did! Best service in the world and supporting an independent local business, whats not to like!?

I go here once in a blue moon. There are usually two occasions that bring me to Giant -- a search…read morefor unique limited edition Oreos, or if I've run out of sugar free chocolate syrup... my other usual stores that have it, and I'm not always in the mood for extra sweet syrup with my ice cream. I usually have a pretty easy time locating what I need, and then I go to the self-checkout line and I'm on my way. This Giant is part of a much larger plaza that has plenty of parking, so that is never an issue. Holiday season is upon us, so I'm willing to bet there might be a wait in those lines depending on when I go!

Shame shame shame! I bought this bread today and this bread is awful and looks like it was made two…read moredays ago and they stuck a sticker with todays date on it. WTF! Do better with these bakeries Giant!! It's the same in Greenbelt and Largo. Disgusting!! So tired of wasting my damn money!!!

The manager is not nice at all and some of the employees are not don't ask for air…read moreFresheners locked up one guy is just plain rude.

Zero Stars!!! The worst, rudest customer service at any Walgreens I have ever experienced! The…read moremanagers, cashiers and the stocking people terrible, loud and UNHELPFUL. The pharmacy is a little more respectful but the store is the worst people working there and it's the disgraceful managers who are allowing them to keep giving the minimum not even saying how are you or hello - INSTEAD YELLING AND BEING RUDE!!! These people are disgusting, the worst!