CVS recommended Keefer's because they were unable to create the compound topical anesthetic I…read moreneeded for a procedure. I called and spoke with Greg(one of the pharmacists) and he was so kind over the phone. I had to rush the order because the first pharmacists and CVS did not tell me about Keefer's until I spoke with another pharmacist that told me about them right away. Greg understood the urgency and got on it right away. I was able to pick up the Rx the following day. I have a high deductible so Greg suggested I pay out of pocket with no insurance affiliation and it ended up significantly cheaper - by 50%. This was acceptable because I would just submit it for reimbursement to my HSA(Health Savings Account) similar to FSA(Flexible Spending). Apparently claiming one does not have insurance yields a cheaper cost - amazing how much less uninsured individuals are charged. This was definitely old school pharmacy but I liked it. My Mom was a pharmacist and it brought memories from my childhood. I walked around just looking at everything in the store. They have unique items. The prices were slightly higher than say Walmart or CVS/Walgreens so maybe that's why it seems the items don't appear too move as much - at least it appears that way (when items don't look like they've moved out of their spot on the shelf) but I could be wrong. I'm so bummed that I lived in Mount Prospect and Arlington Heights for ten years that I never walked into this place. I will DEFINITELY be coming back here again. If they provide the same cost for my other Rx then I will be giving them more of my business.

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

This place is simply amazing. The communication and the time to get prescriptions done in a timely…read moreManor is very good. They may custom compounds that other places do not the people there have always been utterly great and professional in the three years we've been here. Now this is for the people that are complaining who don't understand how it is to run a business. For the people complaining to have to pay for something upfront don't understand what it's like to run a business. Many prescriptions to get filled here and made here are very unique to very certain individuals so the time the effort resources that are used and then people don't come up and pick up the prescription. Think about that now, you wasted your money to buy ingredients to have a prescription made, and then no one comes and picks it up so now you're out of your resources of money ingredients ordered, and time to make it and now you have a prescription that's not gonna be picked up because it wasn't paid for which means you're out of your own money and you are out of your own time now you have also a prescription that will not be picked up and that is being wasted. So the people that don't think outside their own box is very unfortunate. I cannot stand reviews where people only think about me me me me me, and they don't think about what product that they are getting from a certain facility. Mark Drugs keep up the good work and three years you have not disappointed for the people that don't understand the business aspect. That's very unfortunate and they need to open up their eyes because if they ran a business, it will probably would not go very far.

While the customer service was always very pleasant, the price and order time were not ideal. I…read moreactually placed the exact same compounded drug order at other pharmacy on the same day. Mark Drugs charged 18% more, and required advance payment over the phone (which the other pharmacy did not). Their lab then took twice as long for the prescription to be ready. As I said, they were very nice but I will likely not be able to afford their steep prices.

I love this Pharmacy. This place is the optime of the opposite of a corporate pharmacy. A small…read morepersonal business where they know my needs and remembered my name shortly after I started getting my meds there. It is very far from where I live but I like giving them my business even on days when I don't have a doctor appointment upstairs. They don't have all those extras that you find at CVS, but they will attend to your meds and answer your questions in a soothing knowledgeable manner.

Kind and helpful service .. great advice. Location easy access and limited parking .. store a bit…read moreoutdated needs update.

Pharmacist ensures that customer is satisfied, patiently explains products and has fair business…read morepractices.

Always have what we need, or able to locate it for us. Very kind and patient staff, prices are…read morereasonable.

We've been using Dundee Pharmacy for several years now. I would rather frequent a family owned…read morebusiness like Dundee Pharmacy than a national chain. They care about their customers and provide excellent customer service. And compared to the big box pharmacies, Dundee Pharmacy deserves five stars!

On top of everything from my previous review, they have now updated their phone system so that you…read morehave to go through a terrible AI answering system that doesn't want to put you through to a live person. So much for a small, local pharmacy with a personal touch, might as well just use Walgreens at this point.

Absolutely wonderful experience. I have never had the pleasure of dealing with a pharmacist as…read morekind, attentive & warm as Bihn. I met him once and he remembered something about me the next time I saw him that I wouldn't expect anybody to remember having met me only once. His smile is bright and welcoming! While his professionalism and efficiency is top notch. Definitely recommend this place above all other pharmacies. Thank you B & H pharmacy for making my stay in Illinois so much easier :-)

Love Bihn n his family!! Grew up with him wonderful guy . Wonderful company. He really cares for…read morehis customers

I was having trouble with the electronic ordering process and late last night I took a chance and…read morecalled the Wal Mart store on Golf Road in Niles. Marg was unbelievably helpful, to the point of coming in on her day off to ensure my order was handled perfectly. After a career in retail, I don't see this level of service very often these days, and it really warmed my heart. Bravo Wal Mart, and bravo Marg for going far above the norm.

This big Walmart is a busy and popular one. Their parking lot is always congested, day or night,…read moreand I don't know about the weekends, but would assume the worst case, as we avoid visits here on the weekend. The store is good to have around for its convenient location factor, but we much prefer the Walmart on Rand Road in Mount Prospect as it is cleaner, has a better grade of clientele, and is relatively less congested. The community and clientele in the immediate area here is more in the typical Walmart customer range, meaning more frugal middle class, and that's one big factor that makes it a particularly busy location. Another is it's in a pretty large strip mall with several restaurants and other businesses. We'll come in if there is a particularly good deal on something, or to pick up an online order, or if we just need a little item and we might be passing by at a relatively quiet time. Today, the little items were cake pop sticks and dipping flavors. A-OK on this particular store.

Excellent customer service. I recommend this pharmacy to family, neighbors, friends, and all!…read more After all, what counts more than being treated very well when your shopping ;0)

Fast, personal service! The pharmacist is knowledgeable, patient and caring. I've been coming to…read morethis pharmacy for years and greatly prefer the personal service you receive here over the bigger chains.

This is one of my regular stores to go when I need something so I can say I am here at least once a…read moreweek if not more. Nice, big Walmart with huge selection. Probably the biggest one in the area with the most products and best selection. Is always clean and tidy whenever I've visited, staff is typically helpful and friendly (not that I've needed much). Has lots of self checkout and even ones with the full belt if you have a full order to get through, makes it super easy. Definitely seems like corporate takes the best care of this Walmart, always has the nicest and newest stuff to offer. Overall I really enjoying coming to this location because it is clean, always restocked and well organized so that things are easy to find. I wanted to say that since they have put in self checkout registers my experience has really been wonderful. The lines go by so much faster and if you need help using self check out there is always some there to help you. Another really great aspect is the pick up option which they offer. When you enter the store there will be a sign stating that the pick up center is in the back of the store and once you get there it is a big orange entrance. Have always considered this the best Walmart in my area, just wish it were closer to me.

Clean store and a friendly staff. I was amazed to see there is still a location where most o the…read morestore isn't locked up.