Man this CVS pharmacy seems to be comfortable with each other in the pharmacy but the customers . I've been called many times standing in line just to check out and have me standing like I'm a fool calling two others . Shakina needs help with her customer service and how to act as an employee . 06/07/2024 Time 9:00am-10:18am result is transfer to Walgreens. I understand just by looking at the 2.2 star they don't care about the neighborhood . This place isn't your neighborhood pharmacy it your neighborhood talk show and social reviews Judges . This district manager Thomas Cimino need to take charge of his District and do better if not please step down and let someone with the drive to do better . read more

If you need pharmacy services, then use a different CVS! This location seems to have more pharmacy staff than anywhere else, but the service quality is a mess. When I've attempted to transfer my prescriptions there, they ended calling my cell phone to get a transfer authorization instead of calling the other pharmacy! They have also lost my prescription and then claimed that I picked it up. As pharmacies go, this one is the poster child for disorganization. read more

Yesterday (5/19/22) I went to CVS to pick up my prescription, it was a box of 4 injection pens. When I got home I read the instructions and noticed that I didn't have the actual needles to administer the medicine. I called to pharmacy to tell them that they forgot to give me the needles, they said that I needed a separate prescription for the needles from my Doctor. My thing is... if they noticed that I only had the pens how come they didn't bother to ask if I needed them or if I already had some, or tell me in order to use the pen I will need the pens that requires a prescription??? They see all the medication in your file, they should have asked if I needed the needles and told me to get the prescription from my Doctor. I called the Doctor for the prescription, I will be picking up my needles today. This place have to do better so I won't be on track administering my medication, I'm already 2 days behind. read more

5 Stars! Denise and Joe went out of there way to help me today! They were funny, gracious and kind! Great Customer Service! - Thank you for putting a smile on my face today! read more

The pharmacy here is the worst. Spoke to a women on the phone regarding my prescription and she wouldn't let me speak once. She made claims that are not true and would not refill my medication even though my own doctor explained that it was ok. Avoid at all costs. read more

Do everything in your power not to go to this location. I was on hold for 37+ mins and when asked what was the wait she laughed at me. So... unless you can just go thru the drive thru and not talk to these people I would. It took longer to see if my script was ready then for them to pick up the phone. Go to the one in union they are 100% better than this location. read more

I'd give this CVS location 3 stars because the service is mostly adequate. It is a little disorganized (and almost dirty) on the floor and the pharmacy takes forever to pick up the phone. The people working at the pharmacy are usually wonderful. read more

The pharmacy is the worst!! They never have any of the medications that I need for my child! They act like people don't need their medication!! read more

On May 26. 2023, my wife and I were given the first dose of shingle vaccine at CVS located at 1st Avenue,Roselle NJ. Today, July 26,2023, we went back to the same CVS location for our second dose. We were informed by the pharmacist, that we do not have any record that we were given the first dose of the shingle vaccine. We informed that pharmacist, that United Health Care , via their Explanation of Benefits (EOB), has already processed the claim for the first shingle vaccine shot. It appears, that the pharmacist who processed our first shingle shot on May 26,2023 did not complete or failed to process the documentation/ claim properly. Hence, the claims mentioned in United Health EOB was reverted. The pharmacist who took care of us today explained, that she had to do a research (?) before she can give us our second dose. Such incompetence to make such error. What happen to our final dose of shingle vaccine. read more

was coming here for my prescription and they put the wrong label on my bottle. regardless if the correct pills were in the container that's extremely alarming and dangerous so I've switched to Walgreens. Never again read more

I've been using CVS store and pharmacy for a long time, I've always received great as well as courteous service from this location. The pharmacy texts as well as calls when my prescriptions need refills and also when they're ready to be picked up. Exceptional service read more

CVS Pharmacy - Drugstores Near Me - ROSELLE, New Jersey

This location is the worst pharmacy staff, every time I come to get my prescription filled (at least 5 times) they're rude and quiet to me like they don't want to help me. Confusing. I will be going to my old pharmacy instead read more

pharmacy has horrible service. i called 2 times and was on hold for 30 minutes each time and then i was hung up on. i was registered for the covid vaccine and was told to be there 15 minutes prior to my appointment. well i was there 20 minutes before and i was told that they wouldnt take me till 9 45. they didnt get the computer up and running to sign everyone in until 10 am. wth read more

I'm been shopping at this CVS for a while, it wasn't until I had a surgery and needed medication when I realize that there pharmacy department was so unorganized. I was overcharged for medications on a few occasions and had to have my monies refunded (even a more difficult task), they fail to mention to the customers that they may be entitled to additional discounts. Also, every associate seem to give you different prices for the same monthly refills. I simply do not recommend this pharmacy. There's too many inconsistencies with the price of the medications. read more

Well, this is one of the most expensive pharmacies in the area. For some reason everything costs 30% more than the CVS two towns over. On the plus side the pharmacy is efficient. The negative, The checkout line always takes a long time due to the store policy of one cashier per 20 customers. It sucks. read more

Ghetto workers and a dirty store. Get ready to wait if you go there. The staff has an attitude and likes to take their time. They also eye you up and down if you fill a controlled substance prescription and act as though you are committing some kind of scam. I've been there about 10 times over the years, and have never had a nice or helpful staff member. Never. read more

The manager of this location couldn't be more rude. I went to made an exchange and he treated me like I was going to steel something from there and I was a regular customer. I don't know if there is more than one manager but he is the Indian guy. Another day I went to make a return and he didn't allowed me to do it. I ended up going to other location and did it without any problem. Seem his attitude towards me is more personal but his company needs to remind him he is there to help people and attract customers and no to push them away. Now I use another location because I can stand that guy. read more

I was placed on hold (Pharmacy) this evening for over 10mins & got disconnected. I called back within a few mins & was on hold for over 18mins. No one answered call. ABSURD. read more

Terrible service. I called in a prescription as a prescriber. First was put on hold for a long time. After someone finally get to me, she hang up after my first sentence. Called again, was put on hold again. Finally got to speak to someone, who was curt and rude. Oh, before then, I have already left a message for the same prescription 4 days ago. Patient went there and was told it was not received. read more