CVS located on the Southeast corner of North Avenue and Thatcher Road is the single best retail oharmct at: 7929 North Avenue River Forest IL 60305 United States SIMPLY THE BEST. The most committed pharmacy staff I havd nsf technicians I have met. They go tobextraordinaryv lenthfdd. to all engths to assure satisfaction that matnrvdfvgfhgvbs read more

Terrible service, a true CVS staple. More employees than customers, yet no one helps.

I was waiting in the drive through for 15 minutes for a RX. as soon as the person in front of me drove off, they closed the window for Lunch. I swear, it had just turned 1:30 on my watch. read more

Worst cvs period they never open on time, it's 8:25 and I'm waiting for them to open and they are supposed to open at 8, there customer service is terrible at best and one of the lady who works there always have an attitude problem read more

I usually have a great experience at this CVS This girl at the register obviously had a chip on her shoulder She must be new with little customer service experience I have been going here for over 8 years and have never met a rude and more arrogant person Dealing with the public is not for her, or perhaps she thinks we are beneath her SMH read more

Absolutely stay away the entire staff is nothing short of useless and unprofessional. They eill keep you waiting for Rxs they never even process or order in a timely manner. They do not reach out to advise of an issue with the Rx or tell you something is backordered so you can get another option from your dr. They are playing with people's health. Useless staff. read more

This place is slow and tends to be officious. The hospital gave this location because it was on our file from many years ago-- the last time we used this cvs we had a nasty experience with this same manager. Very nasty. I was sad to see that he's still working here. This is definitely a place that looks down on customers. read more

Worst customer service Women on phone in pharmacy talking to someone she said No we don't speak Spanish! The person on the phone hung up Forever in line no one cares read more

I've shopped at this location a few times before I decided to write a review. I wanted to make sure that I was accurate about the service. The ladies up in the front behind the registers spend more time talking amongst themselves. Then assisting customers in the store. When you walk inside the store you are not greeted or when you pay for your purchases to leave. Poorly and unprofessional workers here at this location. However, I do like that there is a nice decent quality of full stock items on the shelves. They have a wide selection of good products that I don't see in many other CVS locations. Just need to brush up on better customer service skills. read more

CVS Pharmacy - a car parked in front of the pharmacy - Drugstores Near Me - RIVER FOREST, Illinois

The pharmacy staff member Liz displayed very unprofessional behavior and poor customer service at the drive-through. She came across as dismissive and rude. While it's possible she was having a difficult day, such interactions make for an unpleasant customer experience. I hope she can improve her attitude to better serve customers in the future. read more

CVS: why do you sell so many unhealthy products? Why can't you gear your sales towards prevention? They sell a lot of sugary junk foods and unhealthy nutritional "aids." Don't let Big Pharma dictate your wellbeing. The people who work there are very nice though. read more

I WANT A NEW DRUG Whether for beer & snacks or greetings cards and pharmacy, this CVS has usually been a reliable choice. It's conveniently located at the halfway point between my work and home; I've stopped here dozens of times over the years in the ongoing search for the cheapest case of beer. Sometimes they'll have a 12-pack of domestic for a decent price, other times their fridge will be barren and I leave empty handed. When it's not on sale, the cost of beer here can get pretty darn expensive (upwards of $9 for a dozen cans). Selection of frozen dinners and things like cup-o-noodles is good but the prices are elevated. Nice greeting card section and seasonal aisles filled with decorations and bags of candy. Employees have been chill and it appears to be the same ones working over the span of many months. The people who work here have begun to recognize me as a somewhat "regular" and don't card me anymore, which is cool. Recommended and I'll be back! :) read more

Friendly staff, helpful. Pharmacy often busy but helpful when asked. Happy that this CVS is close.

I went in to get my prescription and the workers there were rude and disrespectful. It took three hours for them to fix and set up my medication. The manager is horrible at doing his job, very bad service. read more

Employee at the self checkout register was not wearing his mask (it was dangling from one ear) and ignored my request that he put it on or move farther away from me while I was ringing up and paying for my items. The state, county, and town governments all have mask mandates in place at this time. Employees of a pharmacy should not be violating the law and threatening the health of customers. read more

This CVS is conveniently located near the Dominican University campus. The staff members are very kind and there is plenty of parking. However, the quality of some of their items is suspect. I've noticed a few of the products have been opened but are still sitting on the shelves. read more

I was not too happy about my experience at this location from this morning. I had made a COVID-19 appointment for at 10am. I arrived early and asked if I could be processed earlier. The lady who attended med responded as she was being bothered by my request and proceeded to tell no as informed that I needed to wait until my appointment. I understood and didn't mind waiting. When I came again for my appointment a young man took care of me and he took about 5 minutes to finally give what I needed for the test but instructed me to go park, do what I had and come around to drop it off. I followed the instructions, but I was confused due to the fact that the test took no more than literally a few minutes. When I came around, there were a few cars in front of me. I had to be somewhere and felt that it was unnecessary for the specific instructions they gave me. I could have done my test right there and then and would have been faster than them giving what I needed. read more

Employees at the front checkout area almost always say hello and goodbye, even though I usually do all my purchases at the pharmacy. Recently, a drug that I had been getting for free suddenly came to $25. The pharmacist assistant gladly contacted the right people to inquire why the change had occurred and managed to get the issue resolved to my liking. The store is a little tough to get in and out of due to it's corner location and the way the drives and intersections are aligned. Hours are a little shorter than most pharmacies. read more

I just had a great interaction with a pharmacist here. Knowledgeable, friendly, and he laughed at my joke about new year's. I forgot to get his name but it made me happy and I hope I gave him a laugh. Please find out who this and thank well from you. It was a great interaction! read more

I believe this store has new management as it felt very different on my visit this time from others. I was greeted right as I walked in the door. The employee was super helpful! I was in a rush to get children's medicine and a thermometer. He asked if I needed assistance and told him exactly what I needed and took me there himself. When I checked out, he asked about my child's health and sent him good wishes to break his fever. This made it for me! Thank you for caring. read more

I've been dealing off and on with this Pharmacy for at least 10 to 12 years. It's been off and on because of insurance issues and other things about their pricing. I had a singlecare discount coupon that gave one price online and they charge me another I can't see their register but online it directed me to CVS saying this would be the price, it doesn't indicate an estimated price. I've gone to Walmart and other pharmacies and they charge me the exact price that it shows online. The clerk said she had checked with the manager and that's what the manager had said it's estimated. Also the clerk told me one price and my credit card was charged another I saw it when I got home So not only was customer service very poor in regards to the pricing information I felt I'd been lied to. I probably won't be doing business with them again. read more

They are very helpful in the front and pharmacy. I have been going to this CVS for over 13 years. Their employee turnover is minimal which says a LOT! I do miss my manager who went to manage out west and play soccer in the olympics! Jamie, Ben, my front girls all ROCK! read more

My preferred pharmacy chain. The CVS card with rewards are great. I also love their instant refills which come with a phone call to just pick up. Easy-peasey. I was also super sick on New YEar's Day and after going to urgent care I was pleased to see they were open for prescription fills! Yay. read more

I completely understand when you come to a CVS 10 minutes before they close that the service will not always be the best but deciding to check out an employee and take almost 10 minutes to get all the coupons scanned in while customers obviously wait in line behind you is absolutely ridiculous. What makes it worse is that the employees never once apologized for taking a long time or even acknowledged the fact there were customers waiting. Needless to say don't come here and expect to be treated like a person. read more

One of the worst CVS locations. First, it seems to close earlier than most. They haven't had shopping baskets in months, just carts. Supposedly, the baskets have been ordered (?). A lot of products are out of stock in the make-up aisle. The selection here seems smaller as compared to even the Harlem/North location, though they are similar in size. read more

The pharmacy at this location is so lacking it's pathetic. The staff at the front of the store is fine but the pharmacy is the poorest excuse for customer service ever. We've been customers since they first opened and time after time they make promises to fill the prescription and inevitably there's a slip up. No call to let you know just string you along till the next day. No more. Walgreens here we come. read more