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    CVS Pharmacy

    2.1 (12 reviews)
    Open 7:00 am - 11:00 pm
    Updated a few days ago

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    CVS Pharmacy

    CVS Pharmacy

    2.7
    (90 reviews)
    2.1 mi
    $$

    I rarely leave one-star reviews, which is why I'm taking the time to write this one…read more Ironically, most of the employees I interacted with were wonderful. It was my first time seriously couponing, and the staff stocking shelves were incredibly patient helping me locate items. I scanned everything through the CVS app before putting it in my cart to make sure the coupons attached correctly. One employee with bright red lipstick was especially encouraging and genuinely cheered me on while I was figuring everything out. Those interactions made me feel welcome and excited to learn. I will say that I hate how much merchandise is locked up at this location. I understand why stores do it, especially in the city, but needing assistance every time you want a basic item gets frustrating quickly. That said, the employees who helped unlock items were polite and helpful. The real problems started at checkout. I had carefully planned three transactions so I could roll ExtraBucks rewards between purchases. My first transaction should have earned $19 in ExtraBucks, but only $11 appeared. Several digital coupons that showed as attached in the app didn't apply at checkout either. I also had qualifying items for one of the spend-threshold promotions, but the reward never triggered despite the shelf tags clearly advertising it. While I was trying to figure out what happened, another customer standing nearby told me she had experienced similar issues at this same store and had stopped trying to use the promotions because rewards frequently failed to appear in her account. Hearing that made me wonder whether this was a larger problem than simple user error. Then I had an interaction with an employee named Marion that turned an annoying situation into an awful one. I was trying to explain exactly what I had done, including how I scanned every item through the app beforehand to verify the coupons attached. I couldn't get through a complete sentence without being interrupted. Instead of listening, she repeatedly told me I was wrong and insisted ExtraBucks are only issued at the end of the month. This may have been my first time couponing, but it was not my first time shopping at CVS, and I knew that wasn't how ExtraBucks generally work. The conversation got increasingly uncomfortable. At one point she told me to retrieve coupons from the self-checkout receipt bin and repeatedly implied that I was causing problems because I didn't understand the system. What upset me most was the implication that I might be stealing items, despite the fact that I had carefully scanned everything and was actively trying to verify my purchases. It wasn't until I requested a full refund and she scanned every item in my bag against my receipt that the suggestion disappeared. I would never intentionally steal from a store, and being treated as though I might was humiliating. Even at the end of the interaction, the tone remained condescending. I fully understood that returned purchases wouldn't generate ExtraBucks rewards. The issue wasn't that I expected rewards after a refund. The issue was that the advertised rewards and coupons didn't work correctly in the first place. I know retail is difficult. I know coupon transactions can be complicated. I went into the conversation expecting some confusion and maybe even a little frustration while we worked through it. What I didn't expect was to be repeatedly interrupted, talked down to, treated with suspicion, and made to feel like I was wasting everyone's time for asking reasonable questions. The kind employees on the sales floor deserve recognition because they were genuinely helpful. Unfortunately, the checkout experience completely overshadowed that goodwill. I left feeling embarrassed, frustrated, and convinced that I won't be returning to this location.

    Not a good experience. My coupons wouldn't work at self checkout. The cashier kept voiding the…read moreorder to redo but then walked away. I would have to wait for him to come back. The reason I went was to use the coupons. I finally left because I had to go back to work.

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    CVS Pharmacy

    CVS Pharmacy

    2.6
    (59 reviews)
    2.3 mi
    $$

    Dead handy if you are in Center City and need an emergency, well, anything - M&Ms? Bandaids?…read moreChristmas gift? Prices are in line for what you expect for convenience is a MCOL city. Staff aren't the friendliest, but they get the job done. Self service check out is available.

    I recently was traveling between two cities when I got stuck in Philadelphia on a layover and…read morestranded overnight due to flight cancellations. I went into the city to stay at a hotel but with my luggage stuck at the airport and inaccessible, I went in search for a drugstore to get some toiletries and other items once I arrived to the hotel. This CVS Pharmacy was the closest drugstore to the hotel. As I walked to the front entrance, there was a homeless man in front of the entrance where it was awkward to walk around him but I needed to go into the store. I was pleased, however, with the service and the items in stock upon my arrival though. The store looked a bit disheveled where a number of items including deodorant were locked up, and I needed to find an employee to assist me. Once the employee arrived, I was able to ask them where other items I was looking for were located. One item was too large (for only one night), and the employee went into the back to find me a smaller item at a smaller price. Not all employees would have been willing to do so. Ultimately, I found all items I was looking for, which were all everyday items. I encourage everyone to sign up for ExtraCare, which is a free membership and includes sales prices, deals for you, 2% back in ExtraBucks rewards, a $3 birthday reward, and up to $50 in ExtraBucks rewards at the pharmacy. Then, for $60 per year ($5 per month), you can purchase membership in the ExtraCare+ program, which includes $10 in ExtraBucks rewards per month, free same-day delivery, free shipping, free same-day Rx delivery, 20% off CVS Health brand products, and 24/7 pharmacist help line. Occasionally, there is a $48 discounted annual rate for ExtraCare+ or another promotion. I have heavily used the ExtraCare+ program over the past many years. Also, while the Black Friday CVS deals were incredible a number of years ago, now you can only get good deals but not incredible deals with free items. While I'm a huge fan of CVS in general and the ExtraCare+ program, the stores are hit or miss. If I was stranded in Philadelphia again and in need of a CVS location, I would consider this location though I would be well aware of my surroundings when walking to and from this location.

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    Target

    Target

    3.0
    (108 reviews)
    2.1 mi
    Shipping

    Normally I'd say "yay" for Target being close to most of Philly's major hotels. But, if you've…read moreever tried to purchase alcohol in PA, you know it's a headache as beer is sold at "beer stores" and hards/wine at liquor stores. That said, stores like Target or even Safeway can't sell them, making it a multiple-stop purchase. But, yay anyway, as they have more selection for snacks and non-alcohol beverages than Wawa and the decrepit 7Eleven. It's a 2-level store with groceries on the bottom and everything else on top. It's not a full-service store. Thankfully things weren't locked up requiring staff assistance. Multiple self check outs were available.

    I love Target, and the Chestnut Street Philadelphia location is a prime example of how a major…read moreretail brand can adapt to city living without losing what makes it great. I grew up visiting Target in the suburbs, so discovering this location in Philadelphia immediately felt familiar. It maintains the brand's accessibility and comfort while smartly adapting to city life. The store is consistently clean, bright, organized, and well-stocked. The staff is friendly and helpful, the grocery selection is genuinely fresh, and the overall experience feels thoughtful and efficient. What Target does especially well is discernment. The product mix feels curated rather than crowded, with a smart balance of affordability, quality, and style across groceries, home goods, essentials, and private-label products. Their app also stands out, particularly the real-time inventory tools that make pickup and delivery seamless. More broadly, Target is one of the few major retailers that has preserved the strengths of brick-and-mortar shopping while still evolving for modern life. I suspect part of that comes from the company's Minnesota roots and the strong Scandinavian influence embedded in the culture there. You can feel it in the stores: clean layouts, restrained design, thoughtful presentation, efficiency paired with warmth, and an emphasis on functionality without sacrificing quality. It stands apart from most big-box retail in America. The Chestnut Street location embodies that philosophy perfectly. Similar to what brands like Barnes & Noble and Bloomingdale's have done with their urban stores, Target has adapted away from oversized suburban formats in certain city environments without sacrificing the core experience. The nearby location by the Barnes Foundation is excellent as well. It's larger than the Chestnut Street store but not a sprawling mega store, making it especially well-suited for city living while still offering a broader inventory and the convenience of free parking. Both locations feel like thoughtful adaptations of the traditional suburban retail model rather than watered-down versions. As parents, we've also been consistently impressed by Target's private-label products. Their diapers, formula, yogurt pouches, peanut butter, dairy products, pasta, and other everyday essentials have all been of excellent quality at prices meaningfully lower than those of many national brands. Target's Philadelphia stores demonstrate how thoughtful, adaptable retail can succeed in urban environments while preserving the core values that built customer loyalty in the first place. Highly recommended!

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    CVS Pharmacy - pharmacy - Updated August 2026

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