My family has been using Klein's Pharmacy for 30 years. The pharmacists go over and above what is…read morenormally expected. Perhaps if folks complaining about these very busy pharmacists treated Them respectfully, they would then be treated with respect in return.

I sometimes look for the Candid Camera based on how rude the staff/pharmacist is in this store…read more Their hours are 9:15-6pm but it's more like 9:30 - 5:45 and they give zero Fs if that inconveniences you. Waiting outside for them to open? They won't acknowledge you when they arrive with the key. Hoping to pick up a prescription after running from the train station and you get there at 5:55? Out of luck. Also, your fault for not coming earlier. Ha.

I love this little pharmacy!! They're so accommodating, and friendly. It really has that old time…read moreMom and Pop feel when you walk in the door. Tyler and Joe have come to my rescue more than once. I recommend to family and friends all the time.

Service is terrible. No parking. Incompetent help. Would not honor coupon for medication. Have been…read morewith this pharmacy over 40 years since they were Regal Pharamacy on 162nd street in Flushing . Will not return, have switched to CVS.

terrible service, but at the end of the day they think they are doing us a favor and we have to put…read moreup with the aggressiveness of the staff, there is no good customer service, I do not recommend it. I moved from the New London pharmacy in Chelsea because I came to live in New Rochelle, and I thought that this pharmacy was up to par yesterday. I gave this service a try and moved to another pharmacy, however, to anyone reading this review I wholeheartedly recommend that if you see something that is wrong, please look for another pharmacy that will give you what you deserve, respect, empathy, and above all, communication.

The staff is very professional and very helpful and friendly. Anything I need I will ask them about…read moreand would they recommend it.

This location normally has a really long line in both the pharmacy and the front. They are always…read morestocked with what I need which is great. This location is a bit smaller than some of the others I've been and unfortunately the customer service is hit or miss. I've had super friendly cashiers that greet me with a smile or I have a cashier that doesn't say a word even after I say "how are you?" Overall, I continue to come here because the parking lot is huge which is very convenient and makes shopping easy.

Horrible ! Stay away from this CVS. My doctor sent over a prescription and my usual CVS closed…read moreearly so I came to get a transfer and the pharmacist said she couldn't help me because they had already started processing it. She told me to call the dr and tell her to redo it, or go to urgent care! She also said do you know we are in a pandemic? Figure it out ! I could not believe my ears honestly! These people really need a class or two on customer service.

Horrible service!!! Very arrogant and unprofessional ignoring people , Making you wait without…read moreattention is the worse Pharmacy in the USA!!! Don't go !!!!

Usually don't write reviews, but I feel this needs to be said. I stopped by this CVS 30 minutes…read morebefore work just to pick up one item--and the experience was frustrating. I had to wait about 8 minutes just for someone to show up and unlock the area I needed. After that, I stood in line for 5 minutes, only to wait another 15 minutes at the cashier just to get assistance. This isn't the first time something like this has happened. I understand staff may be busy, but this location clearly needs more help in the afternoons. I know my voice alone might not make a difference, but I truly hope CVS considers hiring more people to support the team there. To other shoppers: unless you have plenty of time, try to go early--or on a day when you're not in a rush. You'll probably end up waiting.

Typically you go into CVS and you don't expect to get much customer service these days. Fact…read more However, yesterday I had a wonderful experience in CVS and I thought I'd take the time to say thank you to the young ( African-American ) man who was so gracious and kind and helpful to everyone who came into the store. He had a wonderful disposition and amazing smile, and most importantly, exemplary customer service.

Was Picking up 3 Rxs last night at this very busy CVS Pharmacy. Many other customers doing same…read more The pharmacists went out of their way to fill all orders for those waiting and lessened the wait time all while being efficient and polite. That's why I have chosen this CVS location "my store."

Decent location in a very nice area in the Bronx. The selection is ok and the staff here is nice. I…read morecame looking for a specific allergy free product that they did not have but made another purchase. The flower selection here is also beautiful

am an avid CVS couponer and shopper. It's important for the stores have stock. I checked online &…read moreit said the product was in stock. Unfortunately it was not on the shelf. The store manager Tasha went out of her way to check in the back and found my item. Thank you for going the extra mile.

Terrible! my family has been a customer for years. I changed credit cards due to fraud and needed…read morea prescription for a UTI and fever. They were supposed to deliver it and because they couldn't reach me in person for a six dollar copayment. (my prescription benefit was paying for The Bulk of the cost.), they failed to deliver the medicine this afternoon and now I am really sick. Also, they asked me for my phone number to verify it when I called, but they called my daughter instead who lives in another state to say that they couldn't process the payment. Really? They verified who I was my personal information including phone number and they verified my pharmacy information to make sure that I had it and they quoted me the six dollar copayment and they promised that they would deliver this today. I that I couldn't get over there. I told I had a UTI and I even told them I was leaving an envelope for the delivery taped to the door because I had to work. So after having an account there for years and always paying copayments and having a pharmacy insurance coverage that they verified, for $6 I couldn't get an antibiotic for a bad UTI, when they are being paid for the prescription through insurance.? why confirm my information when they don't call me for personally? why not call my daughter for the six dollars when they can't reach me? Instead, I am left hanging tonight. The worst part is I have some kind of a credit there that I always see on my receipt. Why not use the credit which I can never figure out how to use anyway?

I had the absolute worst experience I've ever had at a pharmacy in my life specifically because of…read moreChristina- she was belittling and dismissive. I traveled from manhattan to get my ADHD meds filled after being told the day before my prescription would be ready. When I arrived I was told my script wasnt there, so I spent another HOUR trying to get a hold of my doctor to get it resent. After I finally got it resent , 2 people told me it would be filled and ready in 10 min. Then Christina didn't allow them to because she said I lived "too far" and it was policy since they needed to save adderall for people in the area. And then she said they didn't have any after 3 people have already said they had it in stock.... She definitely was lying to me and treating me so rudely. With the time and effort I put in to get there/ work with the people there I was honestly so speechless. She basically had a GTFO attitude and it definitely felt like she profiled me. If you want to be treated like a human, don't go when she's there

I've been a patron of Cappys for almost 30 years. It has always been a welcoming experience. They…read moreare always so pleasant. It's like family for real. Anyone who goes there is sure to feel the same. Lots of variety and the prices are still good. Stationary, smokes, papers, chips, drinks , candy, you name it, he has it. He has been a long-time powerhouse in Co-op city, and I wouldn't have it any other way. It is always nice to see familiar people coming back. Especially when they haven't raised prices to astronomical numbers post covid. The best of the best I say. I stand on that.

The staff is like family to me. Excellent customer service. A true staple to the community. Love…read moreyou guys.