Way better than cvs, bigger stores, more items, well priced and friendly service. Will go backread more

This has to be the worst customer service Walgreens has to offer. Don't bother to call unless you…read moreliterally have an hour to wait on hold, they never answer the phone! I think they don't answer on purpose. How can I have one caller ahead of me for 45 minutes!? Turnover of techs seems like it is bi-weekly. No follow through when they say they will do something like calling a doctor to check on status. If Walgreens corporate actually cared about their patients, they would take this Novi location and took a real close look at the lack of work going on. Most of the employees seem irritated with their job. I honestly can't say enough bad things about this location.

This place is AMAZING! It is shocking just how much I had gotten used to the rude, rushed,…read moreinattentive service from the chain pharmacies. This place was such a breath of fresh air. The pharmacist was not only attentive and helpful, he even showed me a in-house plastic pill divider they offer! If this wasn't enough, he also informed me that they deliver, for free, to my home. Which is fantastic because I had not been into a store until this pharmacy for many months due to covid, and I am much more comfortable with delivery right now. They were stocked with nice masks and alcohol pads and hand sanitizer as well, and even had free coffee and seats while you wait. This is how pharmacies should be I have found my home

Really wonder if the pharmacist understands Part D billing. I got charged a pretty high price for…read moresomething my mail order pharmacist gives me free including shipping. I understand a small surcharge but I didn't get what I expected. I use the AARP Part D plan so everything should have been clear. Maybe we should all check how Part D works this year. They had my records, so that was not the problem.

Terrible pharmacy. Screwed up my provider info in their computer so badly, I had to get my doctor…read moreto reissue my prescription to Walgreens. They only know how to take your number so CVS can spam you with refill reminders this pharmacy won't fill.

Easily the rudest pharmacy we have ever been associated with. From the chief pharmacist to his…read morestaff, terrible. Amazing that the other store employees are really nice and the pharmacy has to ruin it.

Stopped by to pick up some gorilla glue for some rubber piece that is coming lose off my door…read morehandle. Picked up some nuggets for the staff and some car air freshener for the car too. Hawaiian Aloha smells nice and reminds us of our trip to Hawaii last week. Self scanned and was in and out quick. There is only 1-2 registers that. Mostly self-scan available.

It's very weird that after cashing literally hundreds of checks that they randomly start using a…read moredifferent check cashing service and I'm a big risk factor weird to no longer want my money

The people are nice, but wow the pharmacy is REALLY bad I scheduled my flu shot. I spent 10…read moreminutes filling in the lengthy form online. I showed up 5 minutes early, but since there was only one register open it took almost 15 minutes before I was waited on. Then it took almost 10 minutes to check in (it was embarrassing to hold up the line for that long!) as the clerk seemed to have to hit 500 key strokes. Finally, I was told to wait for my shot. That took smooth 10 minutes, so now I was almost half an hour past my appointment time before I got called back. Really? Your systems are so bad and processes so inefficient? I will never go there again to get a shot, even if it is free. Zero stars for how they run things! Again, the people were very nice, so I completely blame the management and the really bad computer systems! Do they want to go out of business? Why don't they do something to improve things? 2025, with 1990s technology.....

My prescriptions were transferred here after Rite Aid closed in the fall. It was a terrible…read moreexperience in the beginning and hasn't improved. Medication is never in stock and typically takes 5-7 days to refill. Avg wait time when calling is 15 minutes +. The pharmacy isn't equipped to handle the volume of business it gets.

I am posting this in hopes that corporate sees it .This is a rundown store and needs to be cleaned…read moreand renovated. I am giving it two stars since the pharmacy tech was very friendly and helpful it's not their fault that they have a rundown store. The employees here are friendly and nice so stars for that . I don't want to see this business fail , but it needs some more attention .

The pharmacy staff provided excellent service. They went above and beyond to ensure that I received…read morethe best price for my products. Along with their determination to deliver me the fairest price, they were also communicative which helped me understand when my products would be available. Considering most places are short staffed, they did not let this negatively impact their performance. I highly recommend this location considering it offers wonderful customer service and a short waiting time! Thank you.

The pharmacy at this store is a complete sh** show and a disaster! Do NOT come here for…read moreprescriptions. The level of incompetence is only exceeded by their 'I don't give a sh**' attitude. Every single person at this pharmacy needs to find a new line of work as they are all complete failures. And the level of lying and deception is off the charts. These are my opinions based on my experience, but judging by other reviews it's quite clear I am far from alone. Again, stay away from this pharmacy!

This place is a zoo of incompetence, confusion, and failure. NEVER GET YOUR PRESCRIPTION FILLED…read moreHERE. You will either get nothing, a partial refill, or the wrong medication. What you will also get is a nasty rude attitude from employees. You can feel the tension and anger from staff the second you talk to them. Incredibly unprofessional and angry. The information from the pharmacy staff is dangerous, do not trust them. Just don't go here. Nightmare. Complaints are ignored, no response. AYFKM?? Fire the whole staff and start over.

I'm surprised I haven't reviewed this CVS yet - since moving to Farmington Hills from Clawson, this…read morehas been my go-to CVS, since it's the closest one to my new house. (the one on Maple/Farmington is also pretty close, but I hate the roundabout and also making a left-hand turn into it ...) This is a pretty solid CVS, although the Clawson one was great so they had big shoes to fill. I am in their ExtraCare+ program, or whatever it's called now (I get $10 per month to spend at CVS, and in exchange I pay $4 per month, and also get free pharmacy deliveries). Despite that, I have been to their pharmacy a few times, and sometimes the line can get long, but usually it goes fast. The front-desk associates are always very nice, too, and I've placed a few photo orders here too. I would recommend this location overall, and it's convenient that it's a five-minute drive from me.

I came looking for some vitamins. They had the lotions I wanted, but not the specific vitamin I was…read morelooking for or rather supplement. May have been offer to go to the vitamin store down the street.

Jeff has been extremely helpful to me. He treats me with respect and talks to me in a respectful…read moreand compassionate manner. He has always been above board in our relationship. I experience strong medical racism, discrimination and retaliation. I have several life threatening illnesses and have been left without proper treatment and in many cases without treatment at all. I've been left to suffer. Metastatic breast cancer... anemia, Gadolinium toxicity and lead poisoning and some. Jeff has given me strength. If not for his part in my health care journey ,I would have had less faith and strength in my ability to fight against this crime against humanity. Crime against my person. Thanks to all the staff. They are great.

Fantastic customer service. When my family has had mini "emergencies", Jeff has always gone out of…read morehis way to help us. I can't recommend them highly enough. There is no comparison to the typical "chain" pharmacy.

The staff is amazing, always friendly and helpful,…read more Especially one lady, always smiling! She makes my day every time I go there!