At 2:45 p.m. today the employee who was working was rude and literally threw my change (coins and…read morepaper) at me. Apparently, he was upset that I couldn't remember a pin on a newly changed card and when I said that I would pay cash he was annoyed. This was not my first interaction with him. My previous interaction was with wanting to purchase a Google Play card and his machine was not working and he got upset with me when I suggested canceling the transaction and that I'd come back with cash. That was about a year ago, and this is the first time I've been back. Really awful customer relations. Today, I told him that I'd never had anyone throw change at me, and the people in line looked shocked that he did that. Something is fishy here for this man to get so upset over cash payments.

Horrible. I bought some half-and-half and it smelt already rotten. I could not return it the day of…read moreand then when I did, I had to spend five minutes arguing about a $3.99 product. Pretty much blamed me the customer for buying it and was horrible at customer service.

I'm not sure what's going on here, but this place used to have a bakery and deli. It was a secret…read moregem in Novato. They used to do custom cakes and actually MAKE sandwiches for customers. I went in to grab two deli sandwiches and was told it was "serve yourself" and there were pre-made sandwiches; I asked if she could make a sandwich for me (I had a specific order) the woman pointed and said "Make it yourself" MAKE IT MYSELF??? I could have done that at home. Needless to say; but I'll say it anyway - no thank you.

THEY have the hottest beer and soda in town . There to cheap to fix there cooler . Myself and all…read moremy contractor friends , which is a lot don't and will not buy any drinks there until they fix that problem . At the end of a work day when it's already hot outside , who in the hell wants a hot beer or soda . There losing a lot of customers from being to cheap to fix there cooler !!!

Was headed back to concord,where the gas is only $3.65 a gallon. My tank read 40 miles till empty,…read moreso I only paid $20 at pump #7. Gas pump presumed to pump the $20, Put Navi on was in phone with my sister so to my fault I was not paying attention. When I jumped on 37 gas tank read 37 miles till empty. Next exit was closed do to construction & wanted to beat traffic. So I continued on. Came back later to let store know maybe it's something wrong with the pump & they didn't want to acknowledge it. & had the line in the store looking at me crazy even though I gave off no Karen vibes, payed for my stuff and left. So from now on I will be paying attention. Proceed with caution & attention!

This is very nasty. This is how the ice looked after melting. I'm guessing it's mold please do not…read morebuy any fountain drinks from this location

How can 7-11 not have coffee available unless the machine is broken down. The cashier told me that…read morethey don't do coffee only cappuccino at this time. It was 8:30 at night and there was at least 10 people inside the store so they're not that slow. I'm driving 300 miles and this is a detour to keep myself awake. Unfortunately they did not have coffee available. I fully expected that the cashier would tell me that he would make some but he said no only cappuccino out of the automatic machine. Disappointed

I hate how the dtore closes, the cashier usually does his cleaning between 1 am -2am…read more It veryconvient when you want something quick.. But not to have to wait for the guy to come back from where ever he went, leaving the premises in his car. The website reads open all day , 24 hours. Not this store, you never know when it's closed or when it will open back up It's frustrating. I can't go to another store.

Just your typical Loop Neighborhood Market…read more Conveniently grab yourself some gas and fuel for yourself when it comes to snacks and drinks. Cost is slightly above average but there is always some kind of sale going on and if all else fails, go for their own Loop products to save yourself some money. 4 stars. Store is clean and carries a number of products. You will absolutely walk away a little something.

This place is not open 24 hours. I would just go to Safeway if you are not looking to get gas. I…read morewas here around 1:55am the doors were locked and the clerk told me that they were closed. Their sign and yelp page says they are open 24 hours.

I come here all the time and they are always closed at night. This is very unprofessional I…read morethought it was open 24 hours. And I had to walk all the way here for nothing. It is a 30 minute walk. They don't even put a sign saying when they are gonna be opening at this time or what ever. This happens to me all the time. Its not cool or right.

This is the "Loop Market" that's the food mart & Car wash of the Shell gas station at Rowland & S…read more Novato Blvd. It's near the freeway ramps, so that's why the gas prices are higher. Also. Shell is a Top Tier major fuel brand, and has a reputation for being pricey gas. I was at this Shell/ Loop Market at about 850pm on a Tuesday. The car wash was closed, so I couldn't review that. The food mart was very clean and well organized. It looks like they were doing re-stocking or maybe an inventory count. I was looking for something to eat, and Oh Look! They have hotdogs! $1.99 for 1/4-lb hotdog. So I asked for a hotdog for two reasons: (1) I like their hotdogs, and (2) I wanted to see how he serves it to me. I told the clerk about my weird hotdog experience at the Loop Market in Daly City last week. He didn't know why they served hotdogs like that. The clerk served the hotdogs on buns, on their own paper tray. Very nice, but the buns weren't fresh. The actual hotdog was fresh and juicy, and probably still within it's holding time for best quality. So in general, a good experience at this Shell station. The food mart is equipped with modern dispensers and fresh food tables. Also, lots of packaged foods are available. Note: Posted sign says no pump assistance for disabled persons at this station.

I can not remember Yelping a convenience store, so this may be a 1st! Allowing for poor memory . …read more . :) One of our household made a dinner time trip to this 7-11 and we decided to have their pizzas for dinner. Plus Slurpees. Comfort food over health food - sometimes you just gotta do it! Normally my trips here are for things on short notice, like milk or snacks when I don't feel like travelling to the large supermarket over the freeway and through the parking lots. So, when we got 2 pizzas here - a pepperoni and a cheese - I was pleasantly surprised! They "cook" the pizzas fresh when you buy a whole for about $7, and it arrived home very hot and with melty cheese. The crust is different than I expected, not too doughy but not thin and crispy either. And the sauce was great - slightly sweet but with an after tang that was a bit spicy to me. Very nice taste. Granted, you don't get a lot for the money, but it's fresh, hot and tasty - and that's all we need sometimes, especially when no one wants to cook or spend $30 on our favorite pizza. In other words - a great option for good convenience store pizza! They also have pre-made sandwiches, salads and assorted other foods as well. And the place is clean and well stocked and always friendly staff, although parking can be a bear (it shares a small lot with a busy laundromat) but definitely worth considering for spur of the moment snack - or dinner - needs.

Horrible experience ounter person Although I asked for the…read moremanager , he did nothing. I contacted corporate and they said I would be contacted by the owner and no contact has been made. Questionable business practices

Review solely based on gas purchase…read more Stopped by out of necessity and this Chevron came through with what it needed to do. Gas pumps work well, the property is decently kept, and the convenient store offers a bunch of snacks. 3 stars, I can't complain.

I don't ever give a company one star but I have to with this location. One star because I purchased…read moretheir car wash and upon entering the car wash building, something did not look right. As it started spraying my car with soap and then more soap and then water, I realized that it was missing the series of brushes that scrubs your car. I paid $14 for Chevron on Rowland Way to spray soap twice, water, and blow dry to keep my car dirty. I am upset that they even allowed me to pay for a car wash when there wasn't any wash provided. I am disappointed that my car is still dirty . Lastly, I feel really robbed by Chevron. I DO NOT RECOMMEND THIS PLACE AND DO NOT GET FOOLED WITH THEIR CAR WASH AS I DID!!!!

Quick fill up tank !!…read more Has a convenient store and bought lotta tickets too !! Wish us luck !!

Our family stopped by on Saturday. We got some gas and some energy drinks for my hubby. He couldn't…read moredrive home without them! Great location! Would return our next road trip! SYOY! :-)

Extensive convenience store fare plus make your own cold sandwich bar. Open 24 hours in a county…read morethat basically forbids that. That's five stars any day of the week.

Wonderful sandwiches and build your own sandwich bar! Guess the price of your sandwich by weight…read moreand get yours for free! We always stop by when in the area for or sandwich fix! I hope you give this place a shot. Don't judge a book by its cover.