In general, no matter the entity of the business, I CANNOT STAND IT WHEN PEOPLE ARE JUST IGNORANT AND UNPROFESSIONAL. I was already switching from a different pharmacy, in route of becoming a customer of CVS Pharmacy. It's really jacked up for you not to want to be a customer, BEFORE ACTUALLY BECOMING ONE. Inspite of the negative reviews, which I believed, I only went just to test the waters for myself. I put in a transfer for my RX to CVS, from a different company. The black female, with blonde weave, basically told me that she was going to give me a call, and that she will handle everything. Days went by, and by her not calling me, I already knew that this company was no better. I called, and spoke with a gentleman to do a follow-up. He explained to me how they needed to call my doctors. I'm like, you all couldn't have done that within the week. Now this is twice, since I've done a follow up from the first week. Again, this Pharmacist lied, implying he was going to handle it and give me call. By now it's going on two weeks, nothing has been done for me to receive my medicine. Not one Pharmacy employee has cared to call me, to resolve any of my issues. REALLY? It goes to show you how they don't care about their customers/patients. For this to be a major company, they lack business ethics, profusely. I'm very happy with my new pharmacy. Their business is of quality service. If I needed a pill cut in half, they do it willingly, without excuses. Walgreens will not do it for you, yet alone CVS. The new Pharmacy had my RX ready the next day, and everything was taken care of, WITHOUT ANY EXCUSES. Places like Walgreens and CVS should be ashamed of themselves for lacking quality service. They will lie to you saying how they will call your doctors, and they don't. They will lie by saying well we faxed it over and we did this, and that. They never did! When a patient is battling a chronic disease, they're already not feeling well, struggling with the symptoms of their disease. They should not be stressed out from hassles in making SO-CALLED,ADULT MEDICAL PROFESSIONALS, do their job well. It only exacerbates our symptoms. It's only common sense that the managers of the Pharmacy aren't doing their jobs. Because whomever comes in with a new RX, that's a new customer, the manager should go into the computer to go behind them. They should say we have a new patient today, why hasn't their RX been filled yet. Where there's no leadership, Ignorance will follow. read more