I came here for one thing only - to fix a mistake made by another pharmacy at a different CVS. They did not mix the amoxicillin for my toddler. It was powder in a bottle. WTF. I called this location and the pharmacist calmly explained that it should never happen and that we can come to his location and they will mix it properly for us. I went in and they took care of it in a matter of minutes, the pharmacist answered a couple of questions I had, and I was on my way. I was surprised at how badly the other CVS was and pleasantly surprised at the quality of the pharmacy staff here. If you need a prescription filled, go here. read more

they still suck. good luck speaking with someone at the pharmacy. never have I been to a cvs more unhelpful

If you love waiting on hold for 20 plus minutes only to then be disconnected repeatedly- this is the place for you! They also have a special man there that rounds up your total. How nice! This store specifically treats you as a burden - you know... to keep you humble. Want to talk to a pharmacist.... Any employee feels entitled to answer your questions whether they have the knowledge or not.... It's just nice they try. read more

This is my go-to CVS, this is a pretty new CVS and I love how spacious it is. The staff at this location is extremely friendly and helpful. Some of the ladies have been working here for as long as I can remember. The store is always kept well stocked. I wish they would have a larger selection of cold drinks, Kombucha to be exact, but other than that, they always meet my on-the-go last minute needs. I love their coupons, and their cash back rewards, I try to use them before the expiration date although sometimes I forget that I have them. I will continue to shop at this CVS whenever I need something random or at an odd hour of the night since they open 24 hours a day. read more

CVS Pharmacy - Outside view - Drugstores Near Me - Miami, Florida

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Today was second time I go to pick up a RX only to find out at the pharmacy that systems were down. Person working at pharmacy (female with glasses and dark hair) was visibly frustrated and not too nice. Store had a good amount of consumers including an elderly couple getting over the counter meds. As I walked closer to entrance/cashier I asked if I'd be able to purchase something or if they are also impacted. They were impacted and I was told systems would be down at least another hour. I said they should not have doors open letting people come in who can't purchase - it's deceitful. Another female employee, shorter with dark hair and glasses answered "have a nice day" sarcastically. I proceeded to tell some folks on way out. Do better CVS! It's OK to have a power outage, it happens. But why let people who need to buy something come in if you can't charge them? Why not have better customer service etiquette? Some of us need our meds and we can make alternate arrangements with better customer experience from this store. This store has lost me as a customer - a tiny drop in the bucket, I know. Btw I called corporate to complain and they've noted all. Both the customer relations and the pharmacy rep moving my RX were utterly nice! Amazing disposition and very detailed. read more

This CVS is very conveniently located in the heart of Kendall, close to the Turnpike and inside a decent sized shoppin plaza. They have a large inventory of products and also include the usual pharmacy and photo. Staff is always very friendly at this location and helpful. There's usually a pretty good crowd but the lines move fast and never take too long. Ample parking and also within walking distance to a couple of restaurants nearby. read more

This large CVS location on Kendall Drive is very much improved since last I've vises. it's clean, recently given a facelift and has quite a bit of inventory... Staff is very helpful and friendly and you can find anything you need for your home on a quick maintenance, food or medication. read more

CVS Pharmacy - Drugstores Near Me - Miami, Florida

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Horrific waits to pickup a prescription over an hour in the drive through, inside store was another hour, pathetic!

This is actually the worst CVS I have ever been to the people that work in the pharmacy apparently do not care about anybody's health or well-being. My doctor called to leave a prescription. They answered and hung up the phone he called again, and instead of answering him they told him they were too busy to take his call and to leave a voicemail, I then came to pick up my prescription and they said they had absolutely no prescription for me. I told them to check their voicemails and all the girl did was give me attitude and waste my time and tell me they don't have any proof of anything. it's really upsetting to see how little people in the healthcare world care About patients when certain medicines could affect whether someone lives or dies Unbelievable. Do not recommend this pharmacy if you can change this pharmacy do so immediately. By the way the girl working behind the counter was wearing a mini skirt, which is extremely inappropriate and says a lot read more

Don't come to this store is always full of people . and there no people working in this location. Sadly if you come to this store you will die , i waited 3 hours for the medicine for my baby read more

CVS Pharmacy - Area of the pharmacy - Drugstores Near Me - Miami, Florida

I don't know what's going on at this pharmacy but i am moving all my husband prescriptions somewhere else. It went from bad to worse. The wait it's just ridiculous. Too many customers not enough staff... read more

Terrible! they don't let you know when an Rx has been filled. They used to call n inform you it was ready. Not anymore! Do not answer phone! You can be on hold forever! Only good thing is they accept GoodRx coupons! read more

Very disappointed. Went on a Sunday around 2pm on 08/28/2022, after my husband got out of the hospital with a kidney stone and needed an Rx for perkuset for pain. The person at the drive thru said they were "out until Tuesday." My husband ended up having to go back into the hospital on Monday at 1:30 am for severe pain after no home remedy would work. Emergency doctor thought it was strange that they would not have had perkuset on hand. We spent the entire night in the hospital to control the pain and were sent home in hopes that Rx could be filled as early as possible Tuesday morning. When I arrived at the cvs window this time they told me the Rx was put on hold because his insurance refused to cover it. So now the story had changed. I told them that my husband had to return to the hospital for another visit because he did not have the prescribed pain medication and that we were never informed that we had the option to pay out-of-pocket because we were plainly told they were "out of the medication until Tuesday." They just apologized and sent a pharmacy person who did some customer service script with us at the window. Just thought wow how irresponsible and at our expense--both medically and monetarily. Anyway, meant to write this sooner, but was caring for my husband. Waiting on medical bill now to file claim with CVS if it's a significant amount. As it is, we each lost a sick day from work, and you know how precious those are, especially when you run out and start getting pay docked . If anyone can reply here on best way to report direct to CVS upper management, I would highly appreciate it--TIA! read more

This CVS is open 24 hours, including the pharmacy. This is the sole reason for the 3 stars instead of 1. The young cashiers are always nice to me but the older women are usually grouchy. I absolutely hate going through the drive-thru pharmacy because I'll have to wait 3-5 minutes to even be acknowledged and then only God knows how long after that. It has ranged from 10-25 minutes. And I can't tell you how many times my prescription hasn't been ready for pick up even after I've received the call informing me that it is. I suggest calling to order your Rx instead of using the app. They don't always receive the order at the pharmacy. And if they did receive it, and there is an issue with it, you won't find out until after you've waited in line to pick it up and they non chalantly tell you it'll be another 30 minutes to an hour "Just come back in an hour". read more

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I have been coming to this CVS for years. I work at night so my visits are usually at night . Although I do have all my prescriptions here as well . I just wanted to say that Gloria is always very attentive. The one that is very unattractive is Anthony and I would like to speak to a manager , read more

Looking for a CVS location open 24 hrs on Kendall drive? I recently discovered not all CVS open 24-7 apparently this one does. I needed some OTC meds and the staff was helpful to direct me to the aisle and I ended up saving with my rewards card. This location is usually fully stocked and with friendly staff available for assistance. The hours are great cause you can pretty much go at your convenience. read more

CVS Pharmacy - Professional staff when coming to pick up your prescriptions - Drugstores Near Me - Miami, Florida

Worst cvs. Service: lacking. At one point, I needed to ask manager a question regarding a sale, and I was told she couldn't come bc she was working on something. Aside from that, this location had the most disgusting bathroom I have EVER seen. No toilet paper, no seat covers, no paper to dry hands, and the sink, the sink was so nasty, that not washing my hands was a better option. Ended up using my anti bacterial and my baby wipes. TERRIBLE. Never setting foot here again. read more

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This CVS location is literally in the middle of Kendall Drive, at least for me. ​I went and got what I needed thanks to the assistance of the nice lady at the cash register. This location was clean, organized, and with the promotions and discounts,​ I'm​ used​to as a CVS customer. Small parking area but you can still park on the​ shopping center's parking lot. Thank you guys!​ read more

After years of being a customer here, I'm changing pharmacies. The last few times I've had a prescription filled there it's taken days to get it filled. And only after going in person to pick it up and finding out they did not have the medication and had to order. Resulting in another visit and more delays. I found out that unless I went in person they would not even order it. They didn't order it when they received the prescription. This last time was the last straw. I went to urgent care. They called in a prescription on a Wednesday morning. I went to pick it up on Friday because I had not heard from them. I was told they didn't have it and were ordering it. It wouldn't be ready until Monday. That's 6 days to get a medication I should have had on Wednesday after the urgent care visit. That's how they operate. I will definitely not be going back there again. read more

Drive thru is the worst. I only had 2 cars infront of me. I've been waiting 40 min already. If it wasn't because I have a baby and it's pouring I would have left. read more

I live around the corner to this CVS and have been coming here for five years. I am giving four stars only because the staff in the store are ALWAYS super nice. Pharmacy on the other hand, is always super busy and a little slow, in comparison to other CVS. Store is clean and easy to find things. All in all, thankful to have had this 24 hour CVS super close to my house. read more

I actually prefer this CVS pharmacy over the ones closer to me because their employees seem to understand their system very well. I've previously had experiences in which they don't know how to do something and just give up and tell me they won't have it ready for two days or miss my prescription because of a misspelled last name. They're actually helpful over the phone and my prescription is always on time. read more

Normally I don't have much good to say about CVS, but this CVS has Joe in the pharmacy. Very nice, helpful, and always looking out with the GoodRx deals. He's really a gem of a pharmacist. read more

It's always a mission at this CVS prescription never ready long lines and don't think of taking the drive up window cause you will be there for 30 minutes they need to find a way to facilitate customer with easier faster service. Prepare to spend at least 30 minutes here Here we go again at the location yesterday dropped off prescription was told no worry tomorrow when you come back at pick up we can update your insurance card. Came today 6/12/18 to pick up they sent me to dropped off section thereafter dropped sent me to pick and back and forth what can one do to pick up medicine this is horrible horrible I have yet found somewhere that can provide service read more

The most poorly run cvs on earth. Consistently long lines. They don't hire enough people to work here. Poor customer service. Pharmacy service is horrible. Consistently, cashiers hand write "no cash back" on make shift paper signs and tape to register. (Poor planning) I only come here because so close to home. WALGREENS!! Plz build a store on 88th st and 127th ave to compete with this horrible place. Still the worst CVS around. Consistently low levels of staff resulting in very long lines at inconvenient times. They are obviously getting the business to justify hiring more staff. I just don't get it. I avoid this cvs whenever possible. read more

Every time I go to this CVS pharmacy, the line is over 45 mins wait. Never enough people working. I'm 5 months pregnant and standing in that line for 46 minutes was not pleasant, and to make matters worst, when I was finally helped, the lady Sonia, (manager) told me with an unpleasant attitude my medicine is not ready and to step aside to wait again. I was told my medicine would be ready 2 days ago. I'm extremely upset! This location NEVER has enough people working and lines are awful. Terrible customer service! read more

Worst pharmacy in town!!! Understaffed and impossible to get a hold of them. Very rarely answer the phone. The rest of the store is ok, but the pharmacy sucks!! read more

I have been coming to this CVS for years. I work at night so my visits are usually at night . Although I do have all my prescriptions here as well . I just wanted to say that your new employee Gloria is a blessing and an assist to your location. She's helpful polite and always says hi and bye. Doesn't just point to we're an item your looking for is she actually walks over to help you find it . Stopping what she's doing. Which now a days is rare. It's nice to have someone who actually cares about the customers. She even asked me how my mom was doing . I had told her 2 weeks ago my mom was in the hospital. That's so sweet. It makes me enjoy shopping at CVS even more . This has been my location since it was built . I live in Winston Park which is right across the street. Thanks for hiring such great people like Gloria. ... I even gave her a thumbs up on the next door app . I left a little comment. Very impressive. read more

Hard sigh. Fml. The first thing I do when I get to the window in the drive-through is tell the man I'm picking up for two different people and I'm going to pay for them separately. The mans name is Meile. I give him all the information and the guy gives me a paper to sign. I see there are three items. I asked the man, am I just signing for everything all at once, because I told you I need to pay for this transaction separately for each person. The man knods in agreement. I gave him the card I look at him and say it's supposed to be two different items. Am I signing for everything all at once and then I'm gonna pay for everything separately, the guy said yes I'm like OK. So I signed and I'm waiting for him to give me the other paper so I could sign for the other purchase with the other card and the guy leaves. I push the button and I'm like excuse me sir, you charge me for everything under one card. I told you three times that I'm buying for two different people and I need to pay for this separately. The guy started telling me I didn't. He had a shitty attitude. Not only did i tell him once, twice..,it was three times. He told me that I needed a refund and I had to come inside. I'm like why do I have to come inside for a refund, when this is your fault and I'm right here. You're talking to me right here. why can't you give me a refund right here? So Meile made me come inside and return everything, then buy everything separately. What an inconvenience and a horrible experience. Meile, NEEDS to take a customers service course. He is certainly lacking in customer service skills. Nobody should be treated or spoken to that way. Unacceptable. Why does Meile get defensive so quickly?? Seriously questioning whether to continue doing our shopping at this location. I can only hope that CVS PHARMACY records all interactions between Drive Thru and the employee inside. Maybe that way, they can ensure that this does NOT happen to anyone. I was so put off by this, that I couldn't even look at Meile, when I came inside to fix his mistake. I assure you it wouldn't have been friendly. Appreciate that this customer bit his to Edit: Just as I expected, nobody has responded at all to my review. Just goes to prove that CVS does not give a damn about customer service. I'm in the process of switching from Back again. My new location cannot be built fast enough. I am here to get medication for my wife's surgery. She's at home in pain. I spent 40 mins in the drive thru for this obnoxious woman to tell me that she didn't care and that I would have to make the line again. She also says the line inside is long. Wtf man?! This is just not acceptable. She has black hair with pink tips. This bitch is rude as fuck. read more

It's too bad that this is the CVS closest to my house because man there is always a line. Even if there isn't a line the cashiers here are really slow. Don't try coming in to this CVS for some thing quick because it won't be quick. There is a heavy set lady that works here that isn't all that nice. The only thing going for this CVS is that it's open 24/7, even the pharmacy. So If you've just left the ER at 3am with a prescription they can fill it for you on the spot (and when I say on the spot I mean like 30-45min) because they are getting bombarded at 3am amiright?! read more

Absolutely horrible service! This pharmacy is a disaster!!!!I am absolutely appalled at their lack of professionalism and service. As of today, I am transferring all medicines to Walgreens!!!! read more

This pharmacy is understaffed every time I've been here in the past two months. I'm standing in line at with 18 people in front of me and only two people behind the counter. People are complaining and they are. It calling for any kind of backup or assistance. Last time I was here I could not understand the pharmacist through her broken English. It's like a third world country at this CVS; a disease infested menagerie of filth consumes you as the AC appears not to be working, people hacking and coughing all around you and the staff doing nothing about it. It disgusts me to see them sashaying around behind the counter without a care in the world, much less with any sense of urgency. This is the last script that I pick up here. read more

This pharmacy is always short on staff and is very busy all the time. I called yesterday and was on hold for one hour and nobody picked up. CVS is a bad company and a slave driver with the shorting of staff coverage. read more

Convenient CVS! The pharmacists are very helpful for the many emergencies I've had during the years. Always stocked with supplies, clean and organized. Let's not forget their tons of chocolates I've bought-I think they know I have an addiction! TIP: Always call ahead to make sure your prescriptions are in read more

The most horrible incompetent Pharmacy I have ever encountered. Always an issue every single time I come here. Always messing up prescriptions, saying I have no refills when I do, giving me the wrong quantity, spend 30 minutes on the phone just trying to order a refill and then go to get it 2 days later and no record of it ever being ordered. And the girl behind the counter who does not understand simple English gives me attitude ..... seriously. And forget about speaking to a supervisor, left a detailed complaint and never got a return call ! So done with CVS read more

We waited at the pharmacy for 20 minutes with 6 workers there. Literally no one would even look at us.

Absolutely the worst pharmacy. Over 30 minutes waiting in the drive thru to the get to the window where the representative made me wait another 20 minutes to attend to someone she had at the register. No sense of urgency when she saw I was picking up one prescription. Absolutely absurd. Only given one star because I had to in order to post this review. read more

if i can give it negative stars i would. LOST MY COVID TEST and marked me as a no show! after waiting over 30 min in line confirming all my information they lost my swab and didnt even have the decency for an apology i had to call corporate for them to tell me they lost my sample !! worst service ever. dont bother coming here waste of your time. read more

I have been forcced to use cvs as the chosen pharmacy by my insurance. This is by far tHe WORST customer service and pharmacy I have ever been to. The pharmacists are rude, the wait times is horrible and they don't answer the phone when you call. They make doctors calling in prescriptions wait on the phone without taKing into consideration their time. The usual excise is that they are short staffed and doing the best they can. Cvs corporate need to start doing something tO improve their service. If I had a choice I would never come filL a prescription here again. This particular pharmacy needs to send ALL pharmacy employees to customer training. They are terrible!! read more

This pharmacy is awful. Prescriptions do not get filled until you wait in line to pick up only to be told it will be ready in 15 minutes. That's after waiting 4-5 days to fill the meds. This week they lost the prescription, it was being filled then they didn't have the script. Brought in another script and guess what went to pick it up 4 days later and they won't have the meds for another week. The is a mess that is taken daily, you would think someone would let you know. Nor will they call another CVS to see if they have meds. read more