Alex Brown often waits on me. He is terrific. Remembers my name and offers good support and…read moresuggestions. Also has a great sense of humor and gets me laughing whenever I'm there. I always look forward to seeing him. A real asset.

It's flu season and the new Covid booster was released. CVS makes it easy to book appointments…read moreonline, which allows our family of 4 to make it a group field trip. We arrived a few minutes early, were greeted right away and taken behind the panel for shots. Super fast and a friendly pharmacist. If you head in for a Covid booster, take your original card and they'll record the update on it.

My dermatologist sent a prescription to this pharmacy for me. I thought it was being sent to…read moresomewhere other than my normal pharmacy because it needed to be compounded. Once the prescription was filled I got a message from a service that delivers for this pharmacy. I didn't recognize the text sender so I ignored the message as SPAM. Then I got a call from the pharmacy that they had a prescription for me. I opted to pick it up during the following week. Fortunately the pharmacy told me they were located behind Thorntons or I never would have found them. The pharmacy is small and located in a small strip mall off the main road. When I picked up the medicine it was an ointment and not a special compound. When I got home I looked it up on my prescription coverage plan and found it was covered by my insurance. In the future I can pick up the exact same prescription at my local pharmacy for less or I can have a 90 day supply filled through Express Scripts far cheaper. It was nice to know this pharmacy exists but it is not convenient for me to get to. I would rather go to my local pharmacy that is one mile away than to make the trip to this pharmacy that is twenty miles away. The service was fine it just is inconvenient for me.

Friendly staff that make filling your prescription so easy.If they don't have it,they will get it…read more I would give them 10 stars if I could!!!

I don't go to Walmarts because they are too crowded and check outs are a real pain with long lines…read more This location is the exception to all the rest of them. It is spotless, very large, and the easiest to move around in because of the extra spacing between the rows. Very well thought out. It holds more merchandise than other Walmart stores too. A big plus in my book. It's fun to shop here every time. I overlook any flaws it may have.

The greeters are wonderful. Help while in the store is non-existent. I've run across crushed…read moreboxes, cookie packets that have been opened, raided and closed again, moldy fruit, and things that don't ring up as they're marked. When I've ordered for delivery online I've been brought rotten, crushed, damaged, opened and incorrect items too many times to count. I don't shop here anymore; there are at least four very good grocery stores within two or three miles.

This pharmacy is literally the worst I've ever experienced... way understaffed and no sense of…read moreurgency whatsoever. They're never available to take a phone call or even call back about prescriptions. There have also been numerous instances where texts have been sent saying medication is ready and when you get there to pick it up it turns out it isn't ready..? Absolutely would not recommend this place in a million years- highly suggest going anywhere else for prescriptions. If I could rate zero stars I would.

The staff here is so sparse and slow. I waited for about 20 minutes with 4 people behind me before…read moresomeone actually came to help us. We signaled to the staff multiple times and they avoided eye contact.

I have NEVER had any issues with this pharmacy. Walmart pharmacies historically have a bad…read morereputation, but this one ABSOLUTELY clears it up! Everyone is always so happy and patient, willing to help and never making me feel like I'm a bother when I do have a special request. I wish I could get ALL my RX's filled here! Only thing I wish was different is that there was a drive thru, but it won't stop me from using them whenever I can!!!

I never have a problem getting my prescription or even just walking by or calling and asking a…read morequestion. Every team member there is wonderful, helpful, and friendly. Best pharmacy in Middletown if you ask me!

I used this pharmacy only a few times. Due to the staff and their lack of customer service. I would…read morecall in my prescription and when I would get there they wouldn't have it ready not to mention I would stand at the window for ten minutes or longer before I would even be acknowledged. Then I found them to be unfriendly and a bit clueless. i guess that's because every time i went there they would have several new employees. I've never been to a pharmacy with such a turnover rate in their employees. Not sure how they manage to stay in business. I would definitely recommend going anywhere else but this sorry excuse for a "pharmacy".

This pharmacy is poorly run and has made repeated mistakes: refilling before the time allowed and…read morerefilling prescriptions that had been sent to other pharmacies. I don't understand how St Matthews Pharmacy can act beyond insurance guidelines. I spoke to the pharmacy owner, Chris Harlow, on 12/18/2020, and to his credit her apologized and provided a refund. However, he seems unable to fix problems: they have continued into January. I'm tired of dealing with this pharmacy's mistakes and they've eroded all trust and confidence.