The amount of anti-theft measures is understandable but also a little much…read more I understand if it were perfume or expensive items but locking $6 deodorant behind an anti theft device is crazy. And then the self checkout kept flagging a staffer and there were none around and the one at the other checkout just.. couldn't do it? So just not great.

This location is completely pathetic. Sign says they are open till midnight . No at 11:50 pm they…read morestop letting people in. They tell you they are closed . Funny sign said midnight. Then they are rude and threatening about it. Plus employees are just plain nasty and incompetent.

So I usually don't have many problems with this particular location at least none really worth…read morementioning until today. I came to shop for a sonic toothbrush and as I'm writing this I've been waiting for 15 minutes for an associate to unlock the toothbrush case. There is a button that says "Press for Associate" which I've tried three different times and no one has came so far. I've asked an associate and they had to use their phone to call a manager because not every employee has keys nor a walkie-talkie. Even after I went to Customer Service it took another 10 minutes of waiting. I had end up going to the Customer Service desk for them to finally come help me out. If anything, the employees need to have walkie talkies and/or have the store issue a page when the button is pressed to let the store know that someone is needed as this is very unacceptable customer service.

I have very bad carpal tunnel so I hate writing reviews and I'm going to have to talk to my phone…read moreto do so please excuse the grammar and the typing. That I'll be said I am very upset that the store only has 2.5 stars. I feel bad for them. They have gone out of their way in the Pharmacy department to contact my doctor office to make sure my prescriptions get filled even when the nurse practitioner who works at the small doctors office is not cooperating and doing her job properly. I've only had a few instances where people in the Pharmacy department have been not so great at their job, but that has been people at the register, never the pharmacist and you can't blame them for that as far as the overall store goes it's very well stocked it's clean and the employees seem very polite even when I was at the self check out today the gentleman came And started bagging my items for me, which I greatly appreciate parking isn't horrible here and even once when I had a nail in my tire other Walmart had refused to do work on my Porsche Cayenne, but this Walmart on a Sunday nonetheless was willing to jack it up with a regular jack and repair the tire so I didn't have to run around to 1 million places, trying to find somewhere else to do it. Anyone else complaining about this? Walmart is just simply got too high of an expectation for what a Walmart should be.. I've owned businesses my entire life and as management goes you can only do so much in such a large facility, especially if people don't tell you what's going on at the time of the incident. Thank you, Walmart Clarksville Louisville on veterans Parkway. Keep up the good work in the pharmacy department guys. Y'all rock ! My service dog and I appreciate you getting us out in a timely fashion.

I really enjoy using Mathes Pharmacy and am grateful for their friendly and on-time service…read more The great services they provide are: *they will call you at an appointed time each month to automatically refill your medications. *they will deliver partial medication refills when the doctor office doesn't respond quick enough for any remaining medications. *they will deliver by the following day, if not the same day. *they have a store of health related products across the street, while selling such items in their pharmacy store. *I'd say the turn-over rate is relatively low. I've been using Mathes for two years and many of the same employees are still there. A huge plus! *signing for delivered medications is easy and quick. *they're quick to correct any errors, without any inconvenience to the customer. *a couple of times they ran out of a particular medication, which they restocked and delivered within a couple of days. *I think their prices are very competitive, if not better, than their competitors. A couple of times I called to compare prices and Mathes was definitely lower. They also price matched in order to keep my business. I loved that! I HIGHLY recommend Mathes. They're building a new store front. The new store is located in the same location - further back in the large parking lot. It's really nice to see local businesses pour money back into their business through expansion that'll not only help themselves, but benefit the customers as well.

We have used Mathes Pharmacy for several years. My entire family was always pleased with them. Last…read moreyear my wife's company was bought out. They switched our insurance plan, and Mathes was not listed as one of the pharmacies that we could use. We have a large family and couldn't justify paying the extra expenses to use them. So we were forced to use CVS, since that is the company that purchased my vehicle idea company. She was now an employee of the nations largest pharmacy chain. What we found was that this company was out of medications more than once. One time we had to wait a week and a half for a common medication to be refilled because they were out! 10 days without a medication, when there are numerous other pharmacies in the area owned by the same company. So fortunately CVS sold the company after a year, and we are able to go back to Mathes. As soon as my medications run out, I'll be there. Why go to Mathes? Because it's NOT a big box store pharmacy. You may not be wowed this it's customer service, but they are always friendly and very helpful. They will definitely take care of you. Plus they are local, which is a bonus to me. If you need a prescription delivered, they even have a free delivery service. I highly recommend going here. Skip the big guys. You won't be sorry.

Just switched from the Meijer on Westport Road since I moved to Floyd's Knobs. They do a great job,…read morevery busy but usually have all 3 registers open.

This was my go to Pharmacy for over 10+years. Sadly, the techs recently hired are rude,…read morestandoffish and lack common courtesy and customer service skills. You should not be closing the gated window while saying "Here they all come at the last minute. God I hate people." This must be acceptable behavior as the Pharmacist (a bald man) walked by and said nothing to her. You should also address the customer waiting in line by asking "How may I help you?" instead of "Hello, are you picking up a prescription?" while said customer is looking at her phone as to avoid the disgruntled techs who are not happy that said customer showed up 15 minutes prior to closing to pickup a prescription. Good News though, I noticed all techs left the building at 5 minutes after, so their lives weren't ruined.

Terrible at communicating with customers, Chuck Williams didn't care about this customer, 19 days,…read more20 phone calls, collecting my credit card, and they still can't figure out how to send me a script. And he doesn't care, just wants to blame me, the customer.

My Aunt lives in New Albany, & needed some bath items after hip surgery. The staff at WB could not…read morehave been more helpful. Reminds me of old days when people cared.

I used this pharmacy only a few times. Due to the staff and their lack of customer service. I would…read morecall in my prescription and when I would get there they wouldn't have it ready not to mention I would stand at the window for ten minutes or longer before I would even be acknowledged. Then I found them to be unfriendly and a bit clueless. i guess that's because every time i went there they would have several new employees. I've never been to a pharmacy with such a turnover rate in their employees. Not sure how they manage to stay in business. I would definitely recommend going anywhere else but this sorry excuse for a "pharmacy".

This pharmacy is poorly run and has made repeated mistakes: refilling before the time allowed and…read morerefilling prescriptions that had been sent to other pharmacies. I don't understand how St Matthews Pharmacy can act beyond insurance guidelines. I spoke to the pharmacy owner, Chris Harlow, on 12/18/2020, and to his credit her apologized and provided a refund. However, he seems unable to fix problems: they have continued into January. I'm tired of dealing with this pharmacy's mistakes and they've eroded all trust and confidence.

4 stars. The cafe…read moreactually had food made and ready to be served. What's better is that they served it up with a smile. All three employees were incredibly kind and extremely apologetic about not having some items like grated Parmesan, sauerkraut, mustard, and cookie dough brownies. I'm not sure why they were out of so many items. The line moved quickly and the store was neat and orderly. What more could a person need or want?

Quick stop for a few household items and appreciate the wide aisles and quick checkout process…read more Plenty of parking and close to multiple high traveled roadways. Scored an impulse purchase of one dozen fragrant roses for less than $20, which is a rarity for February.

Standard CVS. Great pharmacy. Adequate selection of groceries and sundries…read more For me, newspapers! Well done, CVS.

The pharmacy at this CVS location is the worst I've ever been to and I've traveled from one side of…read morethe country to the other. The techs are universally "can't get rights" and are slow as molasses. They can't do simple data entry, look blankly at you like there is no light behind their eyes and a simple call ahead for meds that they've already told you are ready, turns into a 1 hour wait because they are incredibly stupid. Consistently! The pharmacist himself is no better. Definitely mule kicked as a child. I watched him get into a shouting match with a perfectly polite customer. Why would you hire someone who can't control his emotions. I'm blown away CVS employs these reprobates. The place itself is also a dump, overrun with homeless chilling in seats reserved for people waiting for their meds to be filled. There is nothing good about this place. Nothing. Amazon prescriptions here I come.