I use these folks for their specialty pharmacy services for a specific product. They're responsive…read moreand prompt for that. I also asked them to stock a medication that's time sensitive and few places stock but they declined.

I used this pharmacy only a few times. Due to the staff and their lack of customer service. I would…read morecall in my prescription and when I would get there they wouldn't have it ready not to mention I would stand at the window for ten minutes or longer before I would even be acknowledged. Then I found them to be unfriendly and a bit clueless. i guess that's because every time i went there they would have several new employees. I've never been to a pharmacy with such a turnover rate in their employees. Not sure how they manage to stay in business. I would definitely recommend going anywhere else but this sorry excuse for a "pharmacy".

Amazing customer service. Quick refills! Have been coming here for years and will continue to do so.read more

I am so impressed and thankful to Art Jacob Compounding Pharmacy…read more Last week just before the Thanksgiving holiday, my infant daughter was diagnosed with an ear infection. And if you've ever been around a young kiddo with an ear infection, you know it's not fun. My daughter is allergic to amoxicillin, so we have to get a different antibiotic when this happens. And due to supply chain issues, her antibiotic is in short supply. (What isn't in short supply these days?!?!) No Walgreens had this in stock, and my pediatrician office suggested that I check with Art Jacob and call some smaller pharmacies. I wish I knew who I spoke with, but he was so courteous. They did not have it in stock but could get it in by tomorrow, which is more than many pharmacies I talked to could do. The pharmacist even went a step farther and made a few calls on my behalf to see if any other pharmacies might have it in stock. I ended up connecting with another local pharmacy that did have it in stock -- thank goodness! -- but it meant so much that this pharmacy would help me out as best they could. They also said they would get it in stock in case anyone else came to them with similar needs. The next time I have a pharmacy need, I'm going to be coming here. Thanks for taking the time to help me out!

This CVS pharmacy location is the best pharmacy I've ever been to. The pharmacy techs and…read morepharmacists there are amazing. I've always been treat with the utmost respect. You'll get your meds fast and at the lowest cost possible. Anytime I've needed assistance they've went above and beyond to help. It's true there might be a slight line when you walk back, but that's bc ppl like myself don't trust any other pharmacy with their meds. The line moves incredibly fast, and they know exactly how to handle those messy, dramatic customers that act outta pocket. 10/10

This pharmacy is A JOKE!!!! the techs & pharmacist treat everyone like they are trash.. They look…read moredown their noses at you and act like they are so much better than everyone.. IT IS SICKENING!!!! What ever happened to getting into this line of work bc you actually like helping people & working with the general public??? I am sick to death of them never filling my Rx's on time, NEVER answering the phone, ALWAYS being closed when they are clearly not supposed to be closed!!! I am sick to death of them ALWAYS acting like it is a HUGE burden for them to actually DO THEIR JOB!!! They act as if you are interfering with their social time when you step up to the counter (or drive thru) to be waited on.. They stand around BSing & talking with each other FOREVER and just ignore the people waiting to be taken care of.. They NEVER have any answers to questions or even TRY and appear to be helpful.. They literally just look at you like youre stupid for even asking questions... BUT today TAKES THE CAKE... I called in this past Saturday to fill my HEART MEDICATION b4 I ran out.. smart right??? Well, they said I could pick up Sunday (which was fine bc I had enough for Sunday morning but not Sunday night) Tell me why, when I went Sunday (at 11:00 am) they were CLOSED??? So I went back at 4:00pm and STILL CLOSED (or closed again?? idk??) So, I had no HEART MEDS for last night or this morning...? I just went again to drive thru & NOW they tell me that they are OUT of it until MAYBE this coming Friday but PROBABLY till a week from Wednesday??? Like WTF am I supposed to do??? It's not as if I am wanting tylenol... It is my HEART MEDICATION!!!! I kinda have to have it TO LIVE!!!! So when I asked her if there was ANY WAY that I can get it from another cvs, she LITERALLY rolled her eyes at me & said, "yeah, you can call different CVS's and see if one of them have it & they can fill it for you"??? When I asked her if it was something SHE HAD TO DO to get the Rx's transferred to a different CVS she said, ummmm NAH, you will just have to try & call them to see if they have it & see if they can fill it for you??? So now Ive sat here for 30 minutes TRYING to reach someone... anyone at a different cvs location (several in fact) and I cannot get anyone to ANSWER THE DAMN PHONE!!!!! I just keep getting the "leave us a voice mail and someone will TRY and get back with you as soon as they are able" ???? LIKE, WHAT????? I hope I am still kicking if & when they ever decide to answer my message's???? WISH ME LUCK!!!!

Pharmacy Per Per…read morePharmacy, meds would be delivered on Monday. They were not. They had received script from my doc several days prior but failed to order on time. When I'm out, life is miserable. When I called to inquire, (they didn't call me to let me know, ) clerk was extremely rude, & grilled me with questions about the medication and my dosage. First, if there are issues with the script, call the doctor, I have no control over that. Second, that issue had nothing to do with the fact that they forgot to order it. When I went to the pharmacy to pick up a partial, I felt physically terrible. I became tearful out of anger and frustration. The clerk I had just spoken to on the phone looked at me, laughed and rolled her eyes. I need to say that again. I was crying, she laughed and rolled her eyes. I completed my purchase and left. I was so rattled I waited three days to approach pharmacy manager to discuss calmly. This is what happened: First, she raved about the kind and loving employee. Second, she mumbled a three second apology. Third, she said there were notations in my file where in the past I had been "belligerent."This also has nothing to do with their failure to order on time. FYI the "belligerent"episode, which had occurred about a year prior, happened because the pharmacy failed again to order on time, so I would be in active withdrawal from OxyContin cold turkey for 24 to 48 hours post-surgery. I asked her if under those circumstances she might be upset. Blank stare. Finally, she says if I'm unhappy, I can go someplace else. In a way, her behavior was even more unsettling than her clerk's. She had heard about the situation before I came in so she was aware and had time to reflect. She lectured me like I was a child called into the principal's office, making it clear she did not give one flying flip about the customer. She has plenty of those and doesn't need me, this is true. But I was still hoping she would do the right thing. I was looking for "I'm sorry you had a bad experience. That was unacceptable." How did we get to this place as a culture when these people who deal everyday with folks who are seriously ill, some terminally, think it's OK to be absolutely horrible? When sometimes life is such a struggle that you become emotional, it's OK for someone to laugh at you? If you use that pharmacy you should know that if you are having a bad day, some body that could be your grandchild, without input or supervision, can mark your file with their own opinion, and that notation stays there. Then later if you ever have a problem, they'll use that and throw it in your face to avoid accountability. Sad.

Every time I've visited this location, the pharmacist and staff have been so friendly and helpful…read more 10/10 recommend if you want personalized pharmacy care.

The worst customer service ever for a pharmacy; all I wanted was to confirm the cost of a…read moreprescription through SingleCare before transferring it to CVS. The bot answering service gives no options to speak to a human! Called the 800 Customer Service number, again couldn't reach a human unless I set-up an account. Called me simple but why would I need an account until it is determined CVS is the best place to use for my prescription?

Extremely disappointing. Was on hold for 18 min - then after…read moreinquiring on a refill situation the pharmacist suggested I go to another pharmacy!

Prospect Pharmacy is a great small neighborhood pharmacy and the pharmacists are helpful. They do…read moremedications as well as vaccines and they are also able to provide compound medications (the kind that has to be specially mixed). They also carry my favorite holistic brand, Integrative Therapeutics. I think it is a good idea for everyone to be be on a daily probiotic and the IT one they carry is fantastic with no added cost. They also carry a vitamin line and are now carrying CBD oil. Finally, they offer a delivery service for convenience!

I knew Carrie, the pharmacist, from Rite Aid in LaGrange. Then she went to Walgreens to be the…read morepharmacist. I hate Walgreens. I only stayed for Carrie. Then one day she called to me from a new store in LaGrange. She was the manager of a pharmacy only store!!! I was as excited as she was! MedSave is so easy!! You walk in, say hi to everyone, pick up your prescription and leave! They have prepay, drive through, and even home delivery!! No more standing in line! It's so wonderfu! Give it a try!!

horrible service both me n my wife both horrible experience go anywhare but here vette n all still…read morehorrible exp here

Excellent Customer service. Outstanding Pharmacy and Rhonda provided the most courteous, and…read moreProfessional experience we have ever had at a Pharmacy. This Pharmacy cares about providing the best customer experience in the entire city of Louisville. Outstanding Customer experience I've had in quite a long time. Huge Thank You for being the best.

This pharmacy is the best in Louisville in my opinion. It is just large enough to have what you…read moreneed without getting lost in the store. I would be remiss if I did not mention the personal attention you receive as well.