I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

I'm glad to see this Walmart along with other retail stores near by are taking all precautions for…read morepublic safety with the Covid 19 virus. The store has made one way entry and leaving at the store and appear to be doing all they can to keep us and theirselves safe. However, I didn't see any staff cleaning the cart handles at the store and some of the staff working did not have masks on. The poor cashiers still don't have plastic screens up. I did observe the manager jump in when lines appeared to get extra people waiting and open a register to relieve lines. The shelves were stocked and they had toilet paper. Well done. I feel that management at the store and the staff are doing all they can with what they have.

Only part of the staff is friendly. I had an interesting interface with Scott today where he…read moreabruptly hung up the phone without discernable provocation. Yes. I know many pharmacy people as I am an RN.

Giving 3 stars because they were once exceptional. At this point, one star is more than they…read moredeserve. You simply can't rely on them. They called twice today (within 10 minutes of each other) with a different story each time. We have been trying unsuccessfully to get a script which the doctor says she sent 2 weeks ago. Walgreen's first said it wasn't received and has several times blamed her office. I trust her far more than Walgreens.

This is the only drug store in a twenty mile radius so they have a monopoly. The store is always…read morepacked to the gills with seasonal items as well as the usual assortment of CVS goods. It is the only place to buy greeting cards, gift wrap and personal care products. Service varies from very helpful to occasionally cantankerous. We stopped by to print some photos and pick up cards. A clerk helped us with the photos which take only a few seconds to print. They carry a reasonable supply of alcohol including a few higher end bourbons and liquors. They have great clearance sales end of season and holidays. I always manage to pick up some fun trinkets at the end of summer. It is also the only place I noticed that has toys if you want to spoil the grandchildren. The selection is far from upscale but they do have bubbles and that's all you need on a hot summer day to put a smile on their face. Getting here is easy in and out. There is a drive through pharmacy that I have not used. They are located about 3 miles off 65.

The pharmacist here is a total tool. To be fair, I realize the stressors of working in a pharmacy…read moreand his reason for disliking me, but he's too young, too rude and too unsophisticated for the position. He is targeting me because I recently dated his wife while they were "on a break" that she evidently didn't inform either of us of at the time, and since I've started using CVS, he's deleted my prescriptions, has lied to my doctors office and is rude everytime I call. I know not everyone will have this problem, and that he feels he has a "reason" to be prejudiced against me, but again, he's too immature to be in the position he's in. To use your position to postpone peoples medicine where their health is concerned is not only petty but dangerous. As an aside, I've never had any issue or problem with the other employees, they've always been wonderful, super professional, and polite and the store clean and efficient.

My prescriptions have always been on time and correct. Good prices too. Helped with my Medicare and…read moreHumana insurance too.

Young lady working evening shift was very very helpful. She was taking good care of customers that…read moreneeded assistance with their devices and how to get the photos they needed. She was dedicated to providing thorough customer service. Happily. I believe she said her name was Macie! Thank you Macie for being so amazing!

Here's the thing, the hours for this CVS do NOT make sense for being a downtown location in a big…read morecity! I get it is likely due to staffing shortages, but maybe opening a couple hours later in the morning in order to stay open until 9 would be possible? Except for Needler's and maybe an aisle at the downtown Kroger, there is no other drugstore downtown Indy so this is really a gap in the market. There is also a drive-thru for the pharmacy - I believe the only one that exists downtown. Besides the hours, I've always been able to find exactly what I'm looking for here, and really appreciate the self check out. I've gotten a couple vaccines here as well after making an appointment online and the appointment went smoothly and the pharmacists were nice. I did have some questions about Claritin D once (I had never used it before) and one pharmacist was abrasive and condescending, but a kinder one soon stepped in to take over - she seemed to be used to doing that sort of thing.

We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

Great customer service. Staff always helpful and have always worked hard to get my prescription…read morewithin the timeframe I request.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Great service Has answers to any questions…read more Love the drive through Very helpful in getting a drug that was quite expensive

Excellent. Service always polite and helpful when asking about medication possible reactions etc…read morethey are always timely with notifying me that meds are ready to pickup.

Located on the southwest corner of W 16th St and N Meridian St…read more Was in the area on an out of town trip and needed to pick up a prescription. My health care system sent over a prescription to this location and the pharmacy processed it with no issues. Shortly after my prescription was sent over to Walgreens, the pharmacy called me to let me know it was ready for pick-up. The pharmacist at the counter was super helpful, clear, and concise when providing me with instruction on how to take the medication. Didn't rush the interaction and was available to answer any question I may have had.

I purposely downloaded this app to rate this store so I could talk about the pharmacy. This place…read moreis usually super busy, I have never waited less than a couple people in front of me, but the pharmacists and techs could not be more patient or helpful. Typically at less one person in front of me is in a rush or has an issue with something or frankly an attitude with the techs. Every time I have come, they have acted with patience and kindness and took all the time needed to make sure people understand the issues they may be having or the delay in their medications. And they always apologize to me if there has been a delay in my wait yime. Could not have better things to say about this location!

Everytime I've called they are always helpful and willing to inform you of your medication. They…read moreare quick on the phone as well.

We just moved here from Indy. Given the bad reviews I had low expectations but I went ahead and…read morethought I will try to give them a chance since my previous pharmacies were CVS. I also never post reviews because why waste the time. Then I also realized we no longer take the time telling people what a great job they are doing. We have been here four months and have had nothing but a very positive experience transferring, filling, and dealing with prescription issues. So much better service than I ever experienced in Indy. Yesterday I wanted to speak to the pharmacy to see if the approved medicine was in stock. I got stuck in the CVS phone tree nightmare. You can no longer speak directly to the pharmacy directly, you are supposed to leave a voicemail and they will contact you in a defined timeframe. I of course I didn't believe it, cursed at the phone and hung up. 1/2 hour later the phone rings and it is CVS stating that they had a call from this number and how could they help me. Now that is good customer service! They answered my question and filled my script within the hour. This is a top notch pharmacy! Thanks for making this transition easy. A big thanks to the pharmacy staff for all they do to ensure our prescriptions are filled and pickup is smooth!