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CVS Pharmacy

3.7 (3 reviews)
Open • 8:00 am - 10:00 pm

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5 months ago

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2 months ago

love the people that work there friendly and healthcareping even with your prescriptions giving coupons that really help theses days

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1 year ago

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CVS Pharmacy

CVS Pharmacy

2.8(6 reviews)
47.5 mi
•$

I was at the Macclenny store on last Thursday, 11/17, at checkout my cashier was Hannah - fabulous…read morehuman being! I loved her customer service and wanted to bring acknowledgment to this person. She was welcoming, bright, helpful, and vey patient in helping sort my coupon issues. This store overall does offer their customers great customer service, and Hannah is icing on the cake. Thanks Hannah.

Horrible experience today. when I walked in there were no employees at the front at all. I needed…read morehelp but didn't see anyone until I realized there were 3 employees doing inventory. I asked for direction and wasn't greeted or smiled at. After picking out my items I proceeded to the front counter where there was no one working. the manager was doing passport pictures and did not acknowledge us or tell us that they would have someone come up to check us out. I attempted to do self checkout but quickly realized I couldn't since I was using an insurance card to pay for my items. I selected "call for help" on the machine where it embarrassingly alerted the store that I needed assistance. the manager continued to ignore me while I stood there with my items and the light on the kiosk flashing. After a couple minutes another lady from the back of the store came up and attempted to help me but seemed confused and slow to answer my questions. Another customer came up and started asking her questions and she completely turned away from us to begin assisting them while I was still in the middle of paying for my items. she then half-heartedly advised me that I couldn't use the self checkout to pay for my items with the insurance card!!! I said well that's why I asked for assistance! she said well if you want I can check you out..."YES that would be great " I replied while swallowing my annoyance and trying to appear pleasant. Despite all this, she slowly proceeded to ring up my items and then casually informed me that my insurance card wasn't pulling up under the zip code I provided. (the only zip code I've lived under for the past 9 years). when I asked why that would be or what could be done she just shrugged and said they couldn't help me. I asked for the manager (who happened to be the lady ignoring us this entire time) standing right next to her. She was unfriendly and looked at me with deadpan eyes and said sorry that's not our business. I hissed thank you through my clenched teeth and left the store and hopped on yelp to leave this scathing review. Horrible atmosphere and a total lack of enthusiasm to assist a customer checking out with only 5 items. (Diapers and wipes for the baby)

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CVS Pharmacy - drugstores - Updated May 2026

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