Very organized at check in. There is a larger waiting room in the back that has drinks and snacks…read more(pretzels). Very quiet and calm. The staff was very polite.

Came here last week on Tuesday because my endocrinologist needs a lymph nodes ultrasound…read more Personally the two stars are only how fast they saw me and the patient portal is very user friendly. However the ladies in the front were nice but not informative with my insurance. I came here precisely because my HMO told me to since it was in network. My case worker told me it would be a certain price and when I got here I paid another. So my husband mentioned it to the lady in the front desk and she said she'll look into it. She did and before I left she told us we were right! Imagine if I didn't pay attention I would've gotten ripped off. She mentioned I'll get reimbursed.

I am a retired pediatric critical care nurse for almost 40 years. I choose this as my family…read morepractice because the three practitioners are very caring, very diligent, and very knowledgeable. I also like that I don't make an appointment which may not end up being a good time for me with all my comorbidities. I just come anytime when they're open. I have never waited long but I tend to go closer to the evening. They take their last patient back at 7:00 p.m. Monday through Friday and at 4:00 p.m. Saturday/ Sunday. I highly recommend them. The three practitioners seem to get along well with each other and are very pleasant to be seen by. I'm happy to see any one of the three. Whenever I've had to have meds refilled that required a re-newed prescription. They get on top of it within that day... I've never had to call another time to re-ask. Even the intake assistants an office techs are very nice and thorough. Grateful they are so close to me!

Pathetically long wait--over 2.5 hours. Calling this an "urgent" care facility is a joke because…read morethere is no sense of urgency by anyone here. Go to the emergency room instead.

I went because he was the only one I could find that took my insurance, but ended up very happy…read more Felt like the exam and prescription were much better than the big name places. Although the selection wasn't extensive, the glasses (at about the same price) were far better quality than I am accustom to. Service was good, very little waiting (several different appointments) and they cheerfully helped me with a few minor problems down the road.

When I needed an infusion pharmacy in Gainesville, I contacted the only two I could find (with…read moreextensive searches online): Barnes & Vital Care. They both informed me they were unable to fill the prescription my physician had ordered. Feeling stuck, I shared my situation with a colleague who works for the VA, and she immediately recommended JRA Health, telling me they provide outstanding service for complex infusion cases (and they may not have come up in my searches because they have two offices, one in Jacksonville and one located just east of UF Health on East University Ave-- in Hawthorne-- focused on serving greater-Gainesville). From my very first interaction with the team at JRA Health it was clear that my colleague was correct -- I called and spoke with Jonathan in their intake department, and he could not have been more kind, prompt, and helpful. The following week, I spoke directly with the owner and CEO John Awad, PharmD, and experienced firsthand what sets JRA Health apart. When he discovered my needed medication was backordered at the wholesaler, John immediately contacted the manufacturer directly to expedite the order. He worked late nights and over the weekend to track the shipment's arrival, showing the kind of personal attention that's vanished from most healthcare settings. Carla, their Clinical Service Liaison, was phenomenal during the onboarding process, ensuring every detail was handled with care while maintaining clear communication throughout. The entire team went above and beyond to deliver the prescription promptly as soon as the shipment from FedEx landed. What truly impressed me most was John's genuine commitment to going above & beyond, meticulous attention to detail, and outstanding communication skills. Countless times he called and messaged with me late in the evening (after hours) and over the weekend. As their website states, "JRA Health excels in managing high-risk, complex therapies that require careful oversight and meticulous planning," and this very much rang true in practice. For physicians and clinics seeking a reliable partner for patients requiring specialized infusion therapies, JRA Health delivers on their promise of "precision and compassion in infusion care." Their expertise in handling complex cases, combined with their commitment to timely delivery and personalized service, makes them truly invaluable for both prescribers and patients. If you're looking for an infusion pharmacy that truly understands complex care coordination, is super detail oriented, conscientious, kind, and compassionate, I cannot recommend the team at JRA Health highly enough. I'm beyond grateful my colleague recommended them, my experience as a patient has been incredible; and I'm thankful their amazing team will be filling my standing order moving forward.

Great experience! Professional, efficient and super…read morefriendly. Nice people. On my way back!

Post-covid, I've gotten somewhat used to the fact that getting anything done these days is time…read moreconsuming, expensive, and sometimes frustrating. I was delighted to discover that old-fashioned personal service at a reasonable price is still with us! The folks at the Optical Shop were able to breathe new life into my old but much-loved eyeglasses by replacing the arms and little nose pieces. It doesn't seem like a big deal, but I was facing having to mail them and wait weeks to get them back, with no guarantee that they would fit. I was able to walk into the store and a very nice man was able to do the entire job on the spot and he didn't charge me an arm and a leg! My glasses look and fit great now! If you wear glasses, save yourself time and money by visiting the Optical Shop first. You'll be glad you did!

I have been going to them for 5yrs & I dropped CVS & Walgreens! They are always pleasant, fast &…read moreknowledgeable as to what you need! They go out of their way to make your visit awesome! The main thing I love is they know who you are when you walk in! Just wish they were open on Sat!

when I walked in, I was greeted by smiling faces, and I was brought to the back by the best CT tech…read moreI have ever had. I am a nurse practitioner, and I work at Palm Coast Family Practice and order CT scans all of the time but this was the first time that I ever had one myself. It is a little nerve-racking being on the other side when you work in the healthcare field. Amy did my CT abdomen and pelvis and made me feel so comfortable. Thank you so much to your staff and all that you do. Chelsey

In peril, I contacted Radiology Associates of St Augustine for an ultrasound prior to getting a…read morebiopsy of my breast which a different imaging center recommended. A cancer survivor, I don't know that I have ever been so impressed with a medical facility. From the second I walked through the doors I was greeted by a lovely receptionist, who took care of a myriad of paperwork. I had an ultrasound on my first visit and Radiologist Dr. Martinez told me she didn't think I needed to proceed with a breast biopsy as nothing was seen on my ultrasound. She recommended a follow up with a mammography, which I had the following week. Holly did the mammogram and she was wonderful. My greatest appreciation to Radiologist Dr. Bernard who reviewed all my films and made a plan moving forward. As it turned out the imaging from the other facility, which recommended a biopsy was not a quality image. Special appreciation to Lisa...you are awesome! I will never go anywhere else for imaging. The entire practice works like a clock and I am so relieved and grateful.