Worst costumer service I have experienced in a CVS. There are enough workers around, but none at the cashier, you are expected to use the machines and get treated with disrespect when you ask for help. Not coming back. read more

Updated Review: Today was my last day even entertaining the idea of going to them. This place is Transphobic. I've done everything they wanted me to do to "FIX" my issue and the same error about my "date of birth", despite being correct, seems to come up. That in itself can be believable, however its the afterwards that really hurts. Despite anything they actually have in their power, including the doctor who was there, they choose to do nothing. I was told to call my insurance and do all of the work again as if I hadn't already done it and was looked at like I was crazy when I told them 3 times that I had already done everything, and that my part was done. The lady turns around and goes back to doing basically nothing about my issue and in general. THAT action that they won't call and help you on a very slow Sunday afternoon is really quite hurtful, and honestly it's behavior I'd never want to see out of my own work if I worked in a pharmaceutical environment. They're embarrassing to be a customer for, truly. This isn't a safe place for LGBT folk, that much is clear because they don't help us with our specific needs. read more

It's not just a CVS.. it's a CVS y Mas! I'd have no choice, but to agree with CVS here in the sense that this CVS is simply huge. It definitely seems larger than your average CVS store. Also, this location is very clean and brand new. I recently came with a friend to pick up photos from the photo center. My friend was from out of town and she acknowledged that it was her first time hearing reggaeton playing inside of a CVS. Anyhow, I had to ask a nearby employee for assistance at the photo center. They were fairly quick to assist us and the photos came out perfect. The ATM here is a good one since it's fee-free for certain online-only checking accounts. read more

Last night I went in to purchase Pedialyte and Advil, because I have the flu and since I was the only person in the store, they had security guards, following me all over the store, when I only had a Pedialyte and an Advil in my hands, which they were clearly seeing. They were talking on the walkie-talkie about me thinking that I was going to steal something and at the end when I was trying to pay the Manager was standing against the door, watching me up and down thinking I stole something else, so what I did is, I left the products in their faces on the counter. I don't recommend shopping here at all because it's always a bad experience in this particular location. I had the flu and I even told them I had the flu and I needed these stuff and they kept on thinking I was stealing something else which it was impossible if they were following me all over the store. I felt violated because I came in sick. Just trying to get some medication's and buy them because I have money to buy them and they come and assumed that I was stealing. They kept on saying on the walkie-talkie " she is in this aisle I'll keep an eye on her ,she might steal some "This happened yesterday at 2 AM. read more

CVS Pharmacy - Don't shop at this location - Drugstores Near Me - Doral, Florida

The only reason I switched to this pharmacy is because Publix doesn't carry my medication and Walgreens is not on my insurance plan. I have tried calling the pharma:y two days in a row. Let it ring for more than 15 minutes each time and no one answers. I finally hung up and called the store to speak to a manager and it has been ringing for 8 minutes and no one has picked up. Totally unacceptable. I haven't taken my medication for 3 days because they told me it was out of stock. How long does it take to restock medication?? Update: I finally got a manager on the phone and he took my name, DOB and phone number and said someone in the pharmacy would call me back in 5-10 minutes. It's been 1 hour and 15 minutes and NO CALLBACK. Where is corporate? They need to be reading these reviews!!!! read more

Como es posible que el personal de cvs 10700 nw 74st, no respete bajo ningún concepto ni criterio a los clientes, yo como ciudadana americana, llevo casi 20 años aquí, y no había visto ni sentido tanta MEDIOCRIDAD JUNTA. No sabía una empleada de allí, pasarme una tarjeta de Ebt, la pasé 5 veces y no pasaba, (según la señora que me atendió, que observé su identidad para ver su nombre y ella se la tapó), cuando es un REQUISITO OBLIGATIRIO. Me envió a la parte de la farmacia, donde por RAZONES MUY PERSONALES ME CONOCEN, y me informaron que allí no pasaba la ebt card. Me topé con una señora que desde años trabaja allí, y me dijo que me iba a ayudar, PERO DA LA CASUALIDAD, Que había un excremento de perro en uno de los pasillos, (SECO), se lo informe y me dijo de mala forma que ella no puede estar detrás de los perros de los clientes. Esa, no es una forma de expresarse con un cliente. Fuimos al Front Desk, y la tarjeta de Ebt, pasó al segundo, y la s e ñ o r a, que me hizo pasarla 5 veces, sin tecnicismo se dio cuenta y le dije, fue solo un (1) segundo, y se hecho a reír en mi cara. Éste es mi primer paso. Cuando vaya en poquito tiempo, vamos a ver si se va a tapar la identidad de nuevo, y va a esconder la cara debajo del piso. No sirven!!!!! TUVE QUE PONER 1 ESTRELLA PARA PODER PUBLICAR ESTA RESEÑA. PERO, ES CERO (0). read more

A good location thats clean with lots of selection. Long aisles that were easy to maneuver within. Parking was very easy. Customer service here was very good. read more

Terrible service, the waiting line is extremely long, always have just one Person working at the window, management terrible, need at lot to improve and the manager need to respect the customers value now time. read more

CVS Pharmacy y más on 74th Street in Doral is a well managed CVS Pharmacy y más location that had everything that you need in a CVS and much more. I really like the location and how everything is organized here. I also like the music and atmosphere that they have created here. Really good place to shop. read more

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No wonder they pin a review of over 3 years ago. The worst management I've seen in my life. The manager is rude and if you're taking your time she'll simply overstep to check you out. I do not recommend going if you don't speak Spanish. So sad to experience such terrible service read more

This is the third CVS that turned me away for a passport photo! Please if your employees are too lazy don't advertise this service!

Unbelievably bad. Only go here if you .enjoy being tortured. Waiting 2 hours behind three cars to pick up a prescription is beyond comprehension. Management is unconcerned and unwilling to do anything to improve the customer experience. read more

Always terrible but worse now they have two lines signed on the floor leading to the pharmacy to realize after a long time waiting that one of the lines is to something else and you waste your time and the people at the pharmacy tell you "it's been like this for two months" like the client is suppose to know? Really why make it easier and clear for the clients? Always a horrible experience that has become even worse. read more

the worst pharmacy ever... had shingles on my face needed to start antibiotics asap and it took 2 days to get. they have a young man working there that does not understand the severity of meds and the customers that need it quickly. Feeling horrible had to keep calling them to get my meds... worst pharmacy i have ever worked with. The good news there are plenty of better pharmacies just as close... !!! read more

This CVS is now a CVS y más. That is great because the community in Doral is mostly Hispanics and now they have a lot more diverse selection of foods and products that they didn't have before. I couldn't believe that they had cafe bustelo at a great price (2 for $4). It is open 24 hours and have a drive thru pharmacy. The location is great as it is centralized in an area where the community is growing. There are new house developments being built. The staff is friendly and bilingual. The pharmacists are knowledgable as well. The only downside is that there are not enough parking spots for all the traffic that they get into the store. If you are looking for friendly, convenient and diverse products, I recommend shopping at CVS y Más. read more

CVS Pharmacy - A night view...found pic on the internet - Drugstores Near Me - Doral, Florida

I has been going to this store ( 107 NW 41 St Doral Fl 33178) for more than 10 years now and I have never seen worst customer service as now The manager call Pablo is very rude scream at women customers and on November 30, 2020 did not accept a coupon that I received by email on Nov 25 ,2020 saying nonsenses as that those coupon were not automatic and that a need to wait a few hours did not even let me explain that I had received the coupon 6 days before It is really too bad that CVS allows this kind of behavior from their manager staff read more

The most incompetent staff I've ever come across at a pharmacy. I think they must take a test to make sure they're extremely incompetent to be sure they can work here. read more

I NEVER leave reviews for absolutely ANYTHING. Even if I had a bad time. But this CVS was a next level of ATROCIOUS. DO NOT by any means pick up ANY sort of prescription here. There were 3 cars ahead of me in the drive thru line and I waited 1 HOUR AND A HALF. If I could give 0 stars I would. There was a decent line inside and they simply chose to ignore the drive through. 1.5 hours for a simple prescription is ridiculous. Then they closed at 12 am and told the people in line they had to go to the drive thru after who knows how long each of them had been there. AVOID PRESCRIPTIONS HERE AT ALL COSTS!!!! read more

Worst pharmacy ever .. they have have the worst customer service and the drive thru has been out of order for two weeks now!!!!

The long lines are a killer , no matter the time day, noon, afternoon , evenings ; there is always a looooongg line ; evidently management sucks they should be opening 3 or even 4 registers like Walgreens does , unfortunately is the only option in this area read more

The personal is rally good but every time i go to the pharmacy os a looooong line and only one person to take care of everybody, forget about trying to call the pharmacy you will be there forever, they really need more personal, people get frustrating, always, especially that usually is people that is sick or need medicine for some bad reason, I feel bad for the employees , is not really their fault. read more

This place continues to live up to its reputation.. worst CVS in customer service in Doral. Pharmacy reps were lazy and did not want to attend to customers . They were too busy socializing. I approached the counter waiting to be acknowledged- I interrupted their personal conversation and asked about a thermometer which they were out of. Reps responded from the back of pharmacy as opposed to coming to the counter. They continued to socialize after the they answered my question. I stood there waiting for one of the girls to come to counter to take my medicine items and charge me.itI had to interrupt their conversation reminding her to please ring me up. She responded that I had to go to front of store to purchase my items from the pharmacy. Unacceptable customer service. CVS management has to rehire better pharmacy reps with better customer service. Never going there again!!!!!!! read more

Worst pharmacy staff. Never answer the phone. Prescription are never ready on time. They are very disorganized.

I LOVE cvs. It is nearly impossible to walk out with just that one thing I needed , they need to hire more people tho. The lines here to pay are ALWAYS sooo long ! read more

Worst cvs pharmacy in all doral, i was happy i hd one close to my house, but drive thru always close and if you get down to get your prescription there is a line easy 45 min wait! THE WORST IN DORAL read more

I would love to give you 5 stars but your regusters are very slow!!!!! and You do not have Lechera and Milo, so no 5 till then. The recent renovation is very convenient for emergencies and the vast assortment of products is great since is open 24H. read more

CVS Pharmacy Store #7133 needs corporate intervention. Call the pharmarcy 305.594.5984 and you will not get an answer, was on hold for 2 hours before I hung up. Went to the drive through, 45 minutes only to be told it's not ready yet. Beyond upset, looking to switch. read more

This pharmacy used to be great and now it's TERRIBLE. In the beginning it started with never have your prescriptions ready and not picking up the phone, even after being on hold for 30 minutes. But now things are serious. Their online system is so messed up that they only receive some of the prescriptions my doctor sends them AND they blame the DOCTOR's office. I ended up having to ask my Doctor to give me the prescriptions printed to take It to them, and guess what? They LOST them. My insurance company can't even speak to them because they don't even answer that line either. It's really unprofessional and sad. Hopefully someone owns up to this disaster. I've seen 80 years old have to wait 30+ minutes in a line inside the CVS and broke my heart. read more

I called and was on hold for 30+ minutes, they never ended up picking up the phone. Drive thru window has been closed for a while now. Only one person was in charge of pickup/drop offs and the waiting time ended up being at least 30 minutes just to pick up my prescriptions. After so many bad experiences with prescriptions not ready, bad customer service, it's my fault as I keep sending my prescriptions there. This pharmacy is severely understaffed and they don't do anything to make the experience for customers any better. read more

Worst experience ever!!! Another cvs transferred my prescription and they had the nerve to say it was never transferred even though I had received a confirmation phone call. I then called the original cvs and they confirmed it was sent and recieved. Of course the pharmacist then gave me an excuse stating the daytime pharmacist must have lost it. Whatever. Never again will I go to this cvs. read more

The pharmacy is closed at nights. The cashiers are extremely slow. The 41 St is the best.

Extremely rude and unproductive staff. They saw me standing in front of the line and the lady told me to wait a moment. Turns out that the lady was done with her shift and quickly left. 10 minutes passed by and 4 more people stood behind in line. I called out the doctor that was standing right in front of me around four times and completely ignored me while All I wanted was to order some pills, which could have been ordered in less than 30 seconds read more

The pharmacy staff is horrible! Worst customers service ever. For sure I'm going to transfer my prescriptions to other pharmacy.