ok, so my experience goes as following, and i will be reporting this to the proper channels and…read moreputting this on all socials media that i can because i've never experienced such unprofessionalism nearing physical attack from a pharmacist. i think his name is steven he is the owner. it seems an older gentleman, white gray hair, and my experience was nothing short of an attack verbally and almost got physical. first me: hey do you have the prescription my doctor sent you and do you accept my insurance? (that was our first interaction) yes i'll have it ready for you i go in and the prescription proceeds to be $68 now i understand pharmacist do not have to accept insurance so i say you know what i can't afford all that so let me just get half a refill and i'll pick up the other half when you figure out the insurance. i call back a week later to ensure that they have the other half of my prescription and if they are gonna accept my insurance me: hello sorry to bother you again. this is john. i was just making sure that when i pick up my other half of my prescription i won't have to pay out-of-pocket since i have a zero co-pay and i have oscar insurance. will you accept my insurance this time (pharmacist: maybe depends on how i feel?!?!???) me: ok??? time comes to pick up the other half of my prescription and i get there. me: hey so you never called me to say you accept my insurance or not.( i just drove here on my bike in 98° heat with my dog which i did not mention) me: i look over at the pharmacist once i recognize his voice and i say oh you were the unprofessional one that said you might accept my insurance correct? pharmacist almost ready to jump over his desk screams fuck you get out of my store!! me: i laugh and point there's that professionalism that was over the phone. i should've expected this and not even wasted my time driving here as i walk out nearly being chased out which could've resulted in a physical altercation with an older pharmacist at his location. avoid this place at all costs. there is an older man that should be retired by now running it who is dangerous uncompassionate and almost got physical with me while i had my little dog i'm an honest person and this is an honest review, but this place had everybody staring at the pharmacist by his actions and how i called him out for being unprofessional. he probably lost all his customers in the store at that time as and i will be reporting this to the proper channels and maybe even getting a lawyer because of the unprofessionalism in medication that is maintenance meds. and not informing me he does not accept insurance until the last minute so that he makes you pay a truly evil person that has been probably jaded by working too long in this industry and needs to get out of it and that is my rant and my experience today and how that pharmacy functions everyone that works under him we're just smiling with their head down knowing they work for an insane person and they're probably not gonna be there long because he will be sued or lose the business because of his erratic actions. if possible, i would give zero stars i should've sat out front and called the police, but i'm gonna go to the marketing route and hopefully if people don't listen, they'll experience the same thing and he'll get more of these reviews

Pill Box is a classic. I came here to buy something for work and it was an inexpensive item. A $2…read moreitem. The service I received was like I was buying a $100 item. I received useful information and it was a pleasant experience. I strolled the store and they have a lot of hard to find items. Truly, a one of a kind store. I might even send prescriptions for me here in the future. It is a much nicer experience than at a large grocery store chain where I get prescriptions now. I like how they sell things for your home too. It feels very throwback but in a really wholesome and nice way If you want personalized service from people who care, I suggest coming here. The employees are happy to help and not stressed out like at other places. It feels like Grandma's house.

This place is amazing super fast if you want you can make an appointment or can come and check in…read moreand be done !!! Staff super nice the nurse Emely is super sweet and talks you thru side effects, and just will answer any questions you may have. Just the best experience !

I can't leave zero stars but I would ! Never come here, pcr test not accepted by airline ! Don't…read morewaste your money they do not refund , theives.

-Pharmacists very nice and helpful. -Prices on merchandise are high but you are paying for…read moreconvenience while picking up ur prescriptions. -They have tons of medical equip to buy and RENT. Plus jobst stocking. Cast covers. Lift chairs. U name it they have it. -I was there for COMPOUNDED medication. Very reasonable cost! -Would definitely recommend this place over any of the chains!!! Shop local if ur insurance allows.

Decided to switch to this pharmacy from another compounding pharmacy as the one I was using was…read moreexpensive and the people were rude. I picked up my prescription today and I was pleased with the friendliness of the 2 employees I encountered. We made a little small talk while they got my prescription, nothing weird or forced, it was actually welcome since a lot of people now barely greet customers. I paid, which was exponentially cheaper than the previous pharmacy I used, and went on my way. They saved me almost $60! While I waited, I looked around and aw they have a big selection of pharmacy items and DME. The store was also very neat and clean. I will definitely be continuing using them for my compound prescription!

Having been there in years but the service and the employees were the best. Beginning with Daniel.read more

El sábado 06/03/22 visite la farmacia, los empleados que atienden a las persona en el frente , no…read morese muestran educados , hice la orden del medicamento y comenzaron a llegar persona en busca q les atendiesen , esperaban a beber un café , se colocaban de espaldas para hablar temas personales sin prestarles atención de inmediato , solo hasta q después terminaban de hablar sobre el tema, les contestaban en tono poco agradable y gentil , , el teléfono sonaba constantemente y con cuatros empleados en el frente nadie atendía la llamada , pasaron 8 personas después de mi orden y nadie me entregaba el medicamento , me dirigí a una persona de las q atiende al público y solo en lugar de expresar cómo le puedo ayudar , solo contestó , no yo le hice esa orden , pienso q podía ayudar al menos a recordar o preguntar le al resto de los empleados por mi orden , luego me dirigí a otra y alguien de sus colegas le dirigió la palabra y ella solo constesto virandome la cara , es q ella quiere hacerme una pregunta ahora , solo quería información de mi orden porque seguían pasando otras personas en mi espera y nadie aparecía ni con los medicamentos ni con una respuesta , en fin creo q el dueño del lugar no sabe o quizás desconoce cómo está su negocio en relación a customer services . Disculpen por lo extenso del comentario , solo quería detallar para q puedan trabajar en hacer de su negocio un lugar más eficiente y próspero Recuerden que con palabras de Bienvenido a La Ideal Pharmacy ! Buenos días ! Como le puedo ayudar? Disculpe enseguida estamos con usted ! En un momentito le tenemos su orden Le averiguo y ya pronto tendremos su orden lista. Disculpenos por haberla hecho esperar Esperamos verla nuevamente Que tenga un buen día Gracias por comprar en nuestra localidad etc.... Pregunto ? Es muy dificil , hacer sentir bien a las personas ? Quien va a la farmacia , no es por diversión ? Por favor , Gracias .

This is a great, old school drugstore where they know your name and actually provide advice and…read moreguidance. Went in several times recently; the prescriptions were ready when promised (a sure sign of the apocalypse), they remembered who I was and what medication I needed, and answered my questions. This is what drugstores should ALL be like. Bravo!

I've been dealing with Marc at this small neighborhood pharmacy for many years. Hands down the most…read moreknowledgeable with the best and fastest service. No waiting for hours, and the staff is truly "friendly"!

For all your medical needs, if you can't make it to your doctor for any reason, this place is very…read moresmall yet can accommodate those in need. The service is very simple: wait in line for your turn, and a representative will attend to your requests and medical needs. There is a pharmacist on-site, and all attentive staff will do their best in dispensing the medication best suited for your care. There is also a very small waiting area. It has all types of medications and various selections for different medical conditions, and it's pricing well- that's the very gem of this place, cheap and extremely affordable compared to going elsewhere. Two thumbs up in my experience.

Places like this are the reasons that Hialeah is so special If you need some medicine and you…read morehave a prescription, you might be able to get what you need here...maybe. There are always friendly people to help you get whatever you need. This has been my go to pharmacy for the longest time. don't be an idiot and forget your cash bonus tip after you get or not get your meds, head over to the little market in the same shopping plaza, La Barrata Walk all the way to the back carneceria(meat department for the gringoes) Walk right past there like if you were heading to the storage area and find the oven open said oven and pullout yourself a SUPER fresh Cuban Bread that are amongst the best in all the world Trust me

If your doctor is in the building and you need your prescriptions filled right away you can't beat…read morehaving the pharmacy available to you right there. Also they can communicate with your doctor right away if there are any questions. I recommend it

I was shocked at the way the three women at "xcellent" pharmacy treated me. First, the woman…read moreworking there did not want to enter a WeRx app discount number into the system because she stated that she was unfamiliar with the program and said the pharmacy did not participate. Second, when she finally did enter the codes into the system and found out that a discount did apply, she stated that she needed a print out of the electronic discount voucher that I showed her to move forward. When I said that was no problem that I could email or fax it to them from my mobile device, she then yet another hurdle and stated that I also needed "a special card from my doctor". 1. If she was allegedly unfamiliar with the program and the pharmacy didn't participate, how did she know so much about the process? 2. I've used the discount voucher before at major pharmacy retail chains and have never encountered such problems. I feel like the pharmacy staff was trying to embarrass me in front of other customers and they succeeded; I was utterly embarrassed. I feel as though they were trying their best to squeeze an extra 15$ out of me and two of the staff went so far as to tell me to leave and go to another pharmacy. For the avoidance of doubt, I was pleasant and professional during the entire humiliating process that they put me through. Of note, even if the business did not honor the discount, I would not be writing this review nor would I have given the business such a poor rating had the staff been cordial and professional towards me in my assessment. I truly felt discriminated against by the staff for having presented a discount voucher - like I was a social reject that didn't deserve respect. For the record, I am a working professional with a terminal degree and "real" health insurance; however, my prescription plan does not cover this particular medicine and if I am able to obtain the medicine at a reduced price, why not?

I went to this store to purchase something that does not require a prescription in the state of…read moreFlorida (which I had purchased from them on the past). The woman in the store told me that I needed a prescription for it and she wouldn't sell it to me without one. I then proceeded to call another well-known, long established medical supply pharmacy, and I confirmed that a prescription is not required. When I went back into the store to let them know that they were not in compliance, woman behind the register got very nasty with me and said that she didn't care, and that they require a prescription for everything. I will never return there again. The Pillbox is such a better place. Don't go to this shady company.

This store is on Taft street and 68 has been at this location for over 15 years. My mother bought…read moreher first cane here and then her walker . Today I had been on a search for a thermometer and I had been to more than six stores and honestly I almost gave up but then I thought of this store and bingo I found my thermometer. They had plenty of them for six dollars and also gloves and anti bacterial soap all at a good price.The employees that help me were attentive and I was out of there faster than you could blink. Parking is a snap.