While not technically robbery, CVS internal policy to ensure that the 2% of people who might abuse controlled prescription drugs prohibits them from honoring valid coupons readily available. I have SingleCare coupon for Concerta for $39.65 but because my insurance covers same drug at $59.76 CVS steals the $20.11 for perceived benefit to the customer. They blatantly stated that it was my "perception" that I was gettting ripped off even though the basic math shows that very fact. They were extremely nice while stealing my money though. So they have that going for them. read more

Re: Pharmacy: Since 2018, I've used the drive-thru for my prescriptions, and the service is great every time. The staff is friendly, quick, and always makes sure everything is right with my order. If there's ever a glitch with my prescription beforehand, it's easy to leave a message via the App or a voicemail for a call back to get it resolved. It's convenient, reliable, and I appreciate how easy they make the process! I hope they keep it up! read more

Great minute clinic. Have been by 2 times for vaccines and always on time . Nurses are very nice

My family and I have been using this pharmacy for 20 years. No more. We have had a small handful of issues over the last couple of years but continued to do business there until today. Today makes the third time in 2 months that they have had a Dr call in a prescription and the pharmacy has failed to put it in the system forcing me to call the Dr while at the pharmacy and reverifying the phone number and such to make sure the same pharmacy is being used. No apologies from the pharmacy. Nothing. I believe in supporting my local businesses and will be doing further pharmaceutical business at Walgreens. read more

Staff was attentive to customers and very friendly. The nurse that was giving vaccinations was very caring and thorough about the whole process. We were in line for about 15 minutes but they have a waiting area and they gave a $5 off coupon for your next purchase with every vaccine. read more

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My first time at this location, but needed a refill very fast for my mother who is in terrible pain and this was the closest place to go. Was able to run by the doctor make them write me a prescription bring it to CVS and they filled it in 10 minutes and I was in and out in less than 15 minutes very very happy! Great pharmacy staff and front support who led me to the isles I need to pick up the other things. Highly recommend!!! read more

I called 1.45 pm on 4th of July 2023 inquiring about prescription for my 2 years old twins .They have been sick / vomiting all night and we spend 6 h in hospital .The pharmacist said prescription is not ready and can't see anting in the system .I called 2.20 to check again and found out pharmacy is closed . What person has to be this pharmacist not to inform me that their working hours on 4th of July is until 2pm ....Seriously ..????? I give one star customer service man ,u have to improve on ur communication .For God sake they are two years old . Extremely unsatisfied with that customer service . read more

I had an appointment for vaccine for Minuteclinic at 10am Monday and I arrived 10 minutes before 10am. But the nurse showed up 10:25am for check-in. Better not to make an appointment for vaccine here. Vaccine shot was finished at 10:40am. read more

Came to the MinuteClinic for a quick titer test, appointment was at 3pm. I arrived right at 3, checked in, then sat at the waiting area. I was the only person in the entire MinuteClinic area. By 3:20pm, nobody ever came. I left and canceled my appointment, very disappointed in the lack of service. read more

I have been going to this CVS and it was a good store, but has gone downhill. I recently changed to Walgreens after I finally had had enough. The store would tell Me when my refills would be ready and I would go back to the store and get the run around. The store would tell me my doctor had not authorized the medication and I would ask my doctor and they would give a different story. They just stopped accepting my wife's insurance one day to the next without ever notifying her. I just cant understand how disorganized this location has become. Truly frustrated and upset with the service. read more

The store has is always clean and very organized. The staff greats me as soon as I enter. Love their customer service

This particular CVS is the WORST. They want to send me text about every single prescription I've taken over my entire life even those I've repeatedly told them to remove but when I have a prescription that is due to be refilled the next day and it's something they don't think's important enough to them or they think because it's got 2 more days to go, they don't bother EVEN MAKING SURE THEY HAVE IT ON HAND. Now it's time to refill and they have to "order it". This is over & over with this particular store. Their pharmacist are sub par as all of them are rude. There's only one male employee behind the counter who's respectful, the rest have the personality of a snail. Now I find out it's not going to be in till Saturday. 3 days without my pills. Epic! They definitely need more training in how to order prescriptions. I've been taking this prescription for many months so it's nothing new and they know I need it every single month on the same day but dropped the ball on this one and have dropped the ball on my thyroid medicine in the past as well. Definitely need new and more experienced pharmacists. read more

Typical CVS pharmacy folks are very nice.

Let me start by saying that IDK if it's me or this particular CVS or all CVS pharmacies that behave like this.... I've been using this particular CVS location for about 10+ years and have seen many employees come and go My company's healthcare plan requires us to get all of our maintenance medications filled at CVS or at Caremark Mail-Order pharmacies. New prescriptions can be filled anywhere the first time, but I used to just bring them here because why bother going one place for one med and another place for other meds, etc. Ok, that said - first problem is with CVS Ready Refill - which is CVS' automatic refill system. Not all of my maintenance meds need to be taken daily. And on an occasional day, I might sleep in and miss a dose or what have you. I make my meds into a 7-day pill organizer and when I start running low, I order up a refill either online or by phone. And I always refuse Ready Refill if asked by the pharmacist. The problem is that it only sticks for about six months, and then they automatically put the script back on Ready Refill. At that point, they become aggressive "pill pushers". They, or their system starts texting daily. Then they, or their system starts calling daily and leaving voice mails. Sometimes I get a call from a CVS robot voice and an actual CVS employee at this location on the same day! They will not let up until you just give in and get the med refilled. It becomes bothering and my fam and I are tired of being badgered so we get the Rx taken off Ready Refill only to find out that a few months later it's back on. When talking to the pharmacist and pharmacy techs at this location, they usually blame it on "CVS Corporate" and say they can't do anything about it. I've had to move as many meds as possible to the CVS Caremark mail order because they send a lot fewer texts and never leave a voice mail. Another issue is that sometimes, outside of a refill issue, a CVS person from this location will call and leave me a voice mail. This has happened now three times. When I call back, nobody knows why someone left me a voice mail and they have no idea why they themselves called me! Sort of makes you question their competence, which isn't good - you expect a pharmacy to be on top of their game and know what they're doing. Now another thing - which to me is most serious. Once in a while, a new to this location pharmacist will get dropped into this location. I take two different meds for the same condition (neither is a controlled substance), and some pharmacists don't see a need for both of them. I work closely with my doctors, and I know exactly why I am taking a certain medication. There is no known negative interactions between the two meds, but sometimes a CVS employee takes it upon themselves to hold up a refill in order to talk to my doctor, even though, if they had taken the time to read my records, they would realize that someone from that CVS has already talked to my doctor some years back. While that's not a controlled-substance case, if you ever do need a controlled substance filled or refilled, OMG. I recently fell down an entire flight of stairs, and had to have spinal reconstructive surgery. While I go to PT twice a week and massage therapy once per week, I am still on pain management due to the long healing time for this surgery (seven months). Once per month, I visit a pain management doctor, do a urinalysis, and get a refill for the pain meds. This will go on for up to a year. But when I go to this CVS, the pharmacist and/or pharmacy tech treat me like a drug addict or something. They look at me funny, like I'm doing something wrong, and they start acting "oddly". For the last two months, when I've brought in a valid prescription, they just happen to be "out" of that medication and it will take "several days" for them to get their stock refilled. This is a very common medication, the chances of them being "out" are next to nothing (this is what I'm told by other pharmacists. They are free to call my doctor, and I'm sure they have in the past - I've got zero problems with that. But CVS hasn't seen my X-Rays - they don't see the titanium rods and clips holding my spine together, they're not medical doctors - I don't think it's right or even ethical for them to insert themselves between a doctor and a patient. But hey, if you want a COVID vaccine, they're never out of those read more

I love it here, I love the care pass benefits for only $5 a month you get $10 coupon off for the month, perks, extra discounts, and coupons. I save a lot here and the staff is all so wonderful and nice, they just remodeled the inside and it looks amazing with self checkout machines and a bigger minute clinic, this is my favorite CVS to go to, not too crowded, staff is helpful, and you can print out coupons from your cvs card to see what discounts you can get! read more

Went to the clinic on Sunday because I was really sick and needed some medicine to help me feel better. The employee, Larriette Narh, was going to call in a prescription. After my visit, I went home and waited for my pharmacy to call me. As it was approaching closing time, I called the pharmacy. No medicine was called in. I called CVS back, but she had already left for the day. I was stuck feeling miserable another day. Monday morning, I called back and the new player found the note sitting on the desk. This is no way to run a medical facility. You should refund my insurance company the money they paid you to treat me, as you didn't do anything to help me out. I still had to go to my general doctor and got a prescription in a very timely manner. read more

This Drug store is a great place for everyday needs. It has almost everything that the average drug store would have, plus a great pharmacy. Conveniently, there is also a great walk in clinic as well. The only slight issue with the store is the restrooms. The restrooms are slightly dirty and are quite small. read more

I was helped by two employees on Sunday around 1:00 pm. They didn't have what I was looking for, but they walked around the whole store and were extremely helpful and nice. I will definitely be back! Somebody give them a raise!!!! read more

I have been using this pharmacy for the last year and they are very polite and accommodating. The pharmacists and employees actually remember who I am with all of the prescriptions they fill each month, and always willing to answer questions, follow up, and go the extra mile to make sure you are taken care of. Great customer service! read more

A very typical CVS branch. One highlight was that this place is open until 10pm, which is typically an hour later than other branches. That one hour was crucial, as my sister had a few needs later at night while trying to please her newborn. I and other family members had to stop in for a few random items. Thank God for that extra hour. read more

CVS Pharmacy 305 Jim Moire Rd. Dacula, Ga CVS has become the worst pharmacy chain in our area, long lines in drive through, arguing with a Customer 10 minutes ago, drive through should be for drop off/ pickup only!!! Then we go inside, and shows our prescription drug discount card has expired, go back to the car, get card, and show them it has not expired!!!! No customer service and no remorse, apology nothing!!!! Such a sad sad thing trying to fill a prescription!!! CVS has simply gotten worse in the past 2 years, completely and utterly a horrible experience once again in the past several times I've tried to fill a prescription!!! I will never set foot back in any of their stores ever again!!!! J. Smith read more