Thank you so much Jerry & Jeremy! I drove to a few different Walgreens and they were all out of…read morePoster Board or didn't even sell it. I called this one in Upper Arlington and Jeremy double checked that we had it and was waiting for me to get there with it already out and ready to be printed on. The customer service was impeccable. Thanks again!

My review is based on my experience receiving a flu vaccination. Staff at this location is very…read morefriendly. While gathering my information, the pharmacist did an excellent job making small talk and making me feel comfortable. The unfortunate thing about this location is that there is no privacy curtain/ private area where you receive your vaccinations. While, I personally don't mind receiving my vaccination out in the open space, I almost feel like I'm violating someone else's privacy as I am waiting my turn. Other than that, if you need a COVID-19 or flu vaccination, be sure to schedule an appointment ahead of time as there are no walk-ins.

Left in tears because pharmacist Taylor Thibeaux berated me to my face and proceeded to talk bad…read moreabout me and be passive aggressive to her coworker for the 15 minutes I was in there. I had just woken up from emergency surgery and was in immense pain, there was no way I was able to go any earlier than when I went but it was 8:50 and she was mad she had to do her job. Please go anywhere else

Bad service in minute clinic. Left standing with no one to get help from. Had to grab the…read moretechnician when she came to get someone as she would not make eye contact

Always super friendly staff, willing to help. Prices are higher than usual however, even possibly…read morefor drugstores. I'm sure you're paying for the convenience of it being right on OSU campus near the medical center. However, I live two blocks away and it's incredibly handy with good (late) hours when I need some ibuprofen or study snacks. No pharmacy unfortunately (or pet food/litter which would really make them some money off of me for those days all I need is some cat litter and don't want to drive to Target or Kroger).

This CVS is conveniently located near the Ohio State campus. I was asked by a couple of employees…read moreif I needed any assistance. I bought necessities that I had forgotten to bring from home--a razor, cotton swabs, deodorant, and facial cleanser. Some prices were low, while other prices were higher than at other stores.

I recently started two new prescription medications. Last month, I picked them up from your…read morepharmacy without any issues. However, when I attempted to pick up my refills today, I had a very disappointing experience. First, I arrived to pick up my medications after receiving text notifications that they were ready, only to discover that the pharmacy closes from 1:30-2:30 p.m. for lunch. There was no mention of this in the notification. While I understand staff need a lunch break, clearer communication would help prevent unnecessary trips and frustration. Second, one medication that cost $10 last month was quoted at $40 today, despite no changes to my Ohio State insurance coverage. When I pointed out the discrepancy and provided my insurance card, I was repeatedly asked for additional information, including my VIN and other insurance details that I have never needed in over 20 years with the same employer. Neither my husband nor I have previously required a separate prescription card to fill medications. Unfortunately, the employee assisting me was unfriendly throughout the interaction and did not appear interested in resolving the issue. When I was unable to provide information that was not available through my Express Scripts account, I was asked whether I wanted to pay out of pocket instead. When I declined, I was asked if I wanted to speak with the pharmacist. By that point, I was frustrated enough that I chose not to pursue the matter further. Instead, I went home and arranged to transfer my prescriptions to another CVS location. I would encourage additional customer service training for front-line pharmacy staff. While insurance issues can certainly occur, patients should feel that staff are making an effort to help resolve problems and communicate with empathy and professionalism.

Horrible customer service. No manners what so ever. If you don't like your job just quit. Didn't…read moreget her name but that cashier knows exactly who she is. All we did was put the money that we owed on the counter and she put her hand out expecting us to hand it to her. Our hands were full. And she goes a puts my change on the counter while my hand was full with a little smirk on her face.

Just a word of caution to anyone looking to get a larger photo printed using the online photo…read morecenter, for pickup in store... I typically buy photos that are the exact same size as the frame they will placed into, regardless if the frame has a mat opening or not. If the frame is 11x14, and has an 8x10 opening, I still print the image onto an 11x14 paper. If you don't, you end up having a photo that will never truly lay flat, and in place, and will need to be taped to the mat. I don't do that because it looks bad. And tape is not good for the photograph. Instead, I use an editor (like photoshop) to place the 8x10 image, into the middle of a larger 11x14 digital canvas .You end up with a large white unused border, but the final print will sit perfectly into the frame and look professional. I order the print. I pick it up the next day. Quality is decent. Slightly muted colors, but not too bad. It's usable. I go to put the 11x14 print, into my 11x14 frame that is already here. It does not fit. It's 12.5 x 13.75. The image is not dead center either. If I had a professional trimmer I could manage to make it work, despite the slightly short height. I call them up and they say they will reprint it. I go back the following evening. I get the fixed print. I take it out before leaving the store, and it's not 11x14. It's like 13.5 x 14.5. Again, it's not centered either, so you can't simply cut x" of each side, and x" of the top and bottom. I talk it over with them and it turns out that corporate doesn't provide them with a medium format inkjet printer, that can simply print onto 11x14 paper. They have to print on a roll of paper and trim by hand. I mean.... it is NOT the fault of the staff that they are presented with this issue. I am not sure if I'm the once a year weirdo that prints their photos in this manner, because they were unable to trim it to 11x14. Twice. An employee trims it, and trims it, and trims it, and trims it, and trims it.... five minutes go by, and it's handed back with a "it's sized to 11x14" and I trust they are right. I don't want to measure it and have it be off, because I'm just tired and need to leave. I got home, and measure it. It's now roughly 10.5 x 12.5... Three times now... I give up. I don't have time for this. I drop it into the frame, and eyeball the mat opening. It looks decent, and fortunately the frame has very strong clips that push the backboard into the print, and hence into the mat, which should keep the photo in place. I've learned that if I do this type of white border print again, to create a thin border in photoshop, on the very outside edge of the digital canvas, that will function as a cutting guide. If I sound mad, I'm not. Having to cut this stuff down to size is a pain for the employees, and it's not their fault corporate can't afford a $400 medium format inkjet. Although, how can corporate afford this? It's not like they made 28 BILLION in profits last year...

Great shopping experience but I will say the customer service was not so good. I am not sure if I…read moreremember the young man's name correctly but I believe it was Jose. He was very dismissive and almost downright rude when I asked him for assistance in finding a few items. It was EXTREMELY unprofessional. I'm not sure if he was just having a bad day maybe, but to talk to a customer like that is just unacceptable and made me extremely uncomfortable.

Feels almost more like a dollar general than a Walgreens (at least downstairs......upstairs is…read morewhere the pharmacy stuff is).

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Pharmacist refused to fill my meds, the Pharmacist is a horrible nasty person she refused my meds…read moresame meds I have got for the last 8 years. She discriminated against me bc of ylthe kind of meds I get... I would not recommend this location.

Amazing great area love the people always there for u when u need help and blessing the communityread more

CVS obviously has NO concern for Customer experience. The attendants there are not to blame. They…read morehave been nice. Corporate, Auto Attendant, and pretty much everything else about CVS is deplorable. Shortened hours, closing at lunch, it goes on and on how the customers are abused. I do not have the characters available in this forum to describe how bad it is to call them and deal with the auto attendant. You literally cannot talk to a human, no matter what options you use.

Would give 0 stars based on the phone interaction I just had with the male manager on 12/22. I…read moreasked what a good time would be to come in to take passport photos, which usually take about 10 mins MAX to actually take. I was confused when he said "it's Two days before Christmas" as his response. That's didn't answer my question. When I asked him what that had to do with anything, his sarcastic and snarky attitude was abundantly clear and said "we have two people working and this is a retail store". UM SIR this is a CVS and passport photos are a service you offer. This is not a ZARA. Perhaps this should be noted for this cvs management team that clearly, your staff are over worked and your establishment is crumbling. I'm going to Staples.

We ran out of specific medical supplies for my wife on Friday night and Crosby's was the only place…read morewithin 50 miles that both had the supplies and was open on Saturday. The employees were very helpful and knowledgeable.

After a very frustrating experience with a chain drugstore, I transferred my prescriptions to…read moreCrosby's for a variety of reasons: 1. I want to support local businesses 2. They offer free delivery 3. They have great customer service 4. They are a pharmacy first and foremost I've had great experiences there and will continue to use Crosby's for all my needs. They know my name and I know theirs; shout out to Christina and Cynthia for being awesome at their jobs!