they gave me milky looking long lasting insulin. the pharmacist kept hanging up on me. Finally had…read moreto discontinue the whole prescription. The store is a complete mess. Big turn over , which means corporate treating employees like dirt. Some of the new employees can't speak comprehensive English.

This is a great CVS! The pharmacy staff always works hard and does their best to help all the…read morecustomers despite their serious lack of staff. The staff pharmacist goes above and beyond to make sure everyone is greeted and leaves the store happy. The pharmacist and all the girls back there have been working here for years. They've really gotten to know their regulars over the years and greet them by name. It's a pleasant experience because they always ask how I am doing and how my boyfriend is doing. Great crew. Just a tip - if they aren't nice to you it's because you're not kind to them. Remember not to rush them, they have a lot to do and not a lot of staffing. They usually have prescriptions done in 15 minutes or less if there are no problems with your insurance or the way the doctor wrote the script. Just please remember to give them a little bit of professional courtesy. They're dealing with dangerous drugs and checking for interactions while billing your insurance. It's not fast food, it's health care and they have laws to follow. Don't treat them like fast food workers.

This is my favorite Walgreens to go to. Such a clean & organized store. I can always find what I…read moreneed here. They offer a beauty card in the cosmetics counter that they mark off every time you spend $10+ in the beauty section & when you get to a certain about, they give you a % off your next purchase. If you're buying cosmetic or anything beauty related, make sure you get checked out in the beauty section because the cashier may have some coupons that you can use. Karen has been working there for years & she's always hooking me up with coupons!

Best Walgreens around! Always clean and organized. The pharmacists are always very eager to help…read moreand are helpful. They also always have prescriptions filled in a timely manner

I give this store five stars because they listen to your complaints (well it was actually…read moreheadquarters that I complained to). In any case, changes were made and now I enjoy my local store. It would be nice if Drug Mart would invest a little in the worn out state of the place, but old doesn't mean bad. For the record how do you trash a whole store because you're impatient with one cashier??? Or the fact that it is old??? I'll tell you this the neighborhood will look a whole lot worse if they leave and there is another empty abandoned building collecting trash.

The staff is Amazing!! You can find mostly anything you're looking for and if not they will try to…read moreget it for you!

just got off the phone with Walgreens pharmacy and was able to talk with a lady who had compassion…read morefor my drug that isn't covered by my insurance. she directed me what to do next this call was made at 12:30 on 4/30/26 kudos to the lady I talked to . Forgot her name but if she reads this she'll know who she is . God bless you ma'am.

Very rude and unprofessional, they didn't call me to let me know that the medicine wasn't available…read moreand that I would have to wait until Monday. They didn't even think to see if another Walgreens close by could fill the order. This isn't the first incident with this location. I'm getting ahold of my insurance company to see if I can use a different pharmacy.

Attitude of the people at the pharmacy instead of trying to help you they give you a attituderead more

Extremely rude nurse practioner here working Monday morning July 8, 2024 named Ashley at the minute…read moreclinic - scheduled an earwax removal for my father and was denied service- our insurance is billed for this - extremely rude about him needing hearing aides over not wanting to be sensible in explaining an ear cleaning procedure - will not return even to shop here. She's just lazy. We do not trust our health care needs being met or even discussed at cvs middleburg heights pearl road minute clinic ! We went to the minute clinic on ridge and explained what happened- Ashley claimed we yelled at her when we were shocked by how rude and unprofessional she was the exact opposite of the truth of how she explained how cleaning our ears can cause an ear infection she makes it sound like an ear cleaning is very dangerous and risky. She does not trust her patients is extremely dishonest and fake - the other minute clinic was very understanding - I have had my ears cleaned in another state by a minute clinic while I had an ear infection to cure my otitis media - I never got a fever or infection by them helping me that way ... Ashely does not have any professional medical clue what she's talking about very disappointed we even stopped at this location ! we did not file a complaint about her over the phone the to corporate we don't have the time to waste people have very busy lives - we had to schedule minute clinic online and had to drive there just to be sassed harassed and listen to ignorance ! but if you're looking for unprofessional health care workers and want to have a hard time getting your health care needs met this is the cvs to go to ! We honestly thought after this experience with Ashley that wasted our time and affected our morning start to the week - that every minute clinic doctor was very hard to deal with and they would not respect the service we are to be billed for ! We will only go to cvs in ridge Parma for minute clinic needs ! Ashley does not explain health appropriately ! She is very incorrect and gives bad advice and Ashley obviously doesn't get paid enough to call people deaf .... Jesus how annoying :/ this place will give u a very HARD TIME for a very simple request . This place sucks . Was so offended . We just walked out .

The customer service is very poor at 6:00 pm shift. The store manager and worker refused to help me…read morewith photos. They said it is self service and they can't help. This was my second time coming into store and they still wouldn't help me. So I went to Walgreens down the street and they gave me all the assistance I needed. This experience made me feel sad and disappointed.

All the basics. It's a drugstore...not sure what more you need :)…read more Stopped in here for a few cold supplies, they had what I needed. Since I really have no further comment on tile floor waxing procedures and fluorescent lighting, I'll entertain you with a semi-comical interlude: "Hello, I have an appointment with Dr. Hughes" "Oh, I'm sorry, Dr. Hughes is out sick today so-" [Slowly backs up wide-eyed and whispers] "You people can't even help yourselves" Hope you are happy and well!

Great store and employees Have just about everything a…read moreperson needs. Parking is never a problem. Hours are terrific.

They have just about everything s person needs from grocery to hardware! I love the seasonal aisle…read morethe most, especially in summer.

So dim in the goods section it gave my a headache. In the ceiling there is room for two bulbs but…read morethey removed 50% is them.

Attention Walmart Management: selective receipt checks are not customer service…read more I shop at this Walmart regularly because it is close to me, not because the experience is pleasant. Most of the greeters at the door are polite, but one employee consistently acts as if he has the authority to target certain customers while ignoring others. He reminds me of one of the Minions, but with less intelligence and permanently seated and located right at the front door. On my most recent visit, after I completed my purchase at self-checkout, where every item is scanned and the entire area is heavily monitored by cameras and staff, this employee watched multiple white shoppers and other customers with full carts walk straight out without being stopped. Then he chose to single me out and ask for my receipt. That did not feel random. It felt selective, discriminatory, and intentional. If Walmart is going to rely on self-checkout, surveillance, scanners, and employees hovering over customers while they ring up their items, then selectively stopping certain people at the door only adds humiliation to the experience. It sends a very clear message about who is viewed as "suspicious." I called the store immediately afterward and spoke to a manager named (COACH whoever), but the response was dismissive and gave me no confidence that this behavior would be addressed. That was just as disappointing as the incident itself. No customer should feel racially profiled, targeted, or harassed after paying for their items. Walmart needs to do better training its employees and managers, because selective enforcement and discriminatory treatment are unacceptable. No wonder they have only 2 stars!