It appears to me another yeller confused this location with the one on Broadway street in chelsea. That one is a mess. This is my preferred pharmacy/ convenient store around. Plus it's a wonderful location. You could go play paintball across the street and come here to get ice for your bruises. The store is always clean, staff is nice, helpful and not hard to find. I have never faced a difficulty in shopping here in the 6 years of living in the neighborhood. read more

CVS Pharmacy - This is the cvs on revere beach parkway side view - Drugstores Near Me - CHELSEA, Massachusetts

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It would been beneficial if they have more staff, and to be honest they have terrible customer service. Nowadays all developers and companies want people's money. Customer service is a must. I'm very disappointed. Do better or go out of business. read more

Just like any other CVS we have been to, they got the essentials we need. sometimes it's just hard to locate when you are not too familiar with the setting of the store location. This one has good selection of things that I was looking for. I'm sure I'll be back at some point for more things last minute read more

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Very disappointed with the customer service from PASQUALE the CVS pharmacy "manager" I purchased wipes and was never given a receipt. When I tried to return the item, he refused the return simply because he "didn't want to" accept it. Extremely unprofessional and disrespectful behavior from a manager. Customers deserve better treatment and basic courtesy. read more

1 star for no public bathroom. People have all kinds of medical conditions who go to the pharmacy, and have to wait. A small, basic courtesy such a business should provide. Especially a chain like cvs that has longer wait times than any pharmacy wherever I go. Thank you shout out to Home Depot next door which has public restrooms, and i guarantee contractors can hold their pee if need be! read more

This store is terrible. Every single time I come here I have to wait forever. Whether I'm at the pharmacy or just buying anything else there's always a really long line and a really slow cashier. The pharmacy is the worst they have a ton of people working back there and yet seems taking forever to actually come to the counter to wait on customers. It's the only pharmacy around so I have to go to it but I really wish they weren't so busy all the time. They should hire more people or train the ones that work there to work more efficiently. read more

Okay, it's time to update this review and bring it down to simply one star. Why? That's very simple - almost every time I come into this damn CVS there is a line out the door at the regular registers as well as the pharmacy. Before it was primarily the pharmacy that had long lines which could be understandable because it's a pharmacy. But, to have to wait in line at the regular registers, to grab a protein bar or some other small incidental, while someone at the front of the line is engaged in some high-level craziness with a million returns / coupons / or god-knows-what is beyond the pale. They need a separate customer service section for people who have returns and other issues that have to be dealt with. Leave the other registers available for people who just want to grab something and get the hell out in a timely manner. I used to be ticked off at the people alive who were causing these backups but now I realize it's management that is causing this problem because they must be worried about the almighty dollar and don't want to invest in enough staffing, or management is simply inept at their job and don't realize that they need to reorganize the way the registers are set up. It is totally out of control at this CVS, in my humble opinion. read more

went to this cvs location for my covid vaccination. there was a young woman working the pharmacy counter who was so rude i literally felt like i was on one of those hidden camera ''what would you do'' kind of reality shows but unfortunatley this was just plain reality. lol. you can sense that the pharm workers do not like dealing with the extra work in regards to people coming in and asking questions concerning getting your covid shot. sorry but that is your job for now so just deal with it and stop hanging your issues on the customers.i hope this young woman someday finds herself having to do something unfamiliar to her and while asking a basic procedural question to someone supposedly in charge proceeds to get treated rudely by them... like i was today by her. karma is a you know what and so was this young woman! read more

Last month while I was at this CVS, I was witness to a foiled theft attempt and it was pretty intense. When I went there at 8:30 pm this past Saturday to pick up my prescription, I was greeted by a security guard. As I kept walking, I was dismayed to find the pharmacy closed. I asked someone what was up with that, since it was a 24-hour store, but she told me they are no longer 24 hours. They now close the pharmacy at 8 on weekends, while the rest of the store closes at 10. I don't know what the reasoning is for getting rid of the 24-hour status at this brand new location, but my guess is that the crime might have been a little too much. It can get sketchy in that area, especially at night, but I am disappointed because now, if I happen to need something in the night, I'll have to go to the gross CVS in Northgate. Boo. I still have love for this location, but I hope that eventually things will look up and they can go back to their 24-hour status. read more

3rd time I been to this CVS location and all the experiences are exactly the same, terrible! From the second you walk in it looks like a dump. It's dark, dirty and has absolutely nothing on most of the shelves! The shelves that do have items on them are a mess too. Everything is knocked over or misplaced. Just a huge cluttered mess! The shelves that are empty, you can tell it's because the associates just don't care enough to do their job and you can tell that the moment you walk in. Also just now, there was only 1 person ahead of me in line and they were already being waited on so i knew even though only 1 checkout lane was open, it would go quick. Boy was I wrong! The associate at the register had no clue what she was doing. It took almost 10 minutes for her to scan 4 things and finish the check out process. While waiting my turn 6 other customers lined up behind me, so now that's 7 of us waiting to be checked out. Not once during this time did the check out girl call for back up or anything. There also was an associate in the photo section who didn't do anything either. Then about a minute before the woman at the checkout was finished, finally another CVS associate walked over and noticed the huge line and opened a new register and even apologized for the delay. That woman is the only reason I gave this 2 stars instead of 1. I went to her register and was checked out in just a minute and I had the same amount of items as the woman in front of me when I was waiting at the other register. This associate helping me was so friendly and asked if I found everything and such. While waiting in the other line prior, not once did I overhear that staff member ask the woman she was checking out any of that or even greet her. The associate who was amazing that checked me out was named Sarah. She should be promoted to manager and then maybe this location would be up to par with the other CVS locations that are great. This location sadly needs MAJOR improvement. read more

I've been coming here for years. This is my preferred pharmacy in the area. Besides two cashiers, whenever I come into the store it's as if me shopping there is an inconvenience for whoevers at the register.. it's usually two younger females, maybe on the late teens to early twenties. Their attitudes aren't ones I'd want to encounter while shopping again. Next visit I'll have to pay attention to the name tags. read more