The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Go to any other pharmacy unless you want the poorest customer service and treatment in Columbia…read more Had doctor send a prescription to this location because I was staying there during the day with a hospital patient. They did not see the prescription in their system, went back just before closing and they still did not see it and seemed not to care. The prescription was for a common antibiotic and I showed them in MyChart that the doctor had input it as well as the doctor's name. No concern they would not do anything. I asked for one pill for the evening as prescribed and the problem could be resolved in the morning. No to doing that. Had it been a narcotic they certainly should not do it but no excuse for not doing it with all the information available. CVS culture is not what it use to be.

The pharmacist and her team are exceptionally nice, compassionate and competent. On more than one…read moreoccasion they have helped to facilitate prescription adjustments to better align with our insurance, and when prescription medicine hasn't been available, they have suggested over the counter alternatives. I feel known, valued and supported. Highly recommend for pharmacy. And if you are picking up in store, be sure to look for the orange shelf price stickers that indicate significant sales and clearance -- I have bought many an item because it is too good a deal to leave behind.

This is not really a great Walgreens. I think I went during a reset of the shelves or something,…read morebut even then, I was not impressed. There was hardly anything on the shelves, to include basic necessities such as milk; the store was pretty dirty, the signage was not accurate, and I was never asked if I needed help by an employee. It's also not the easiest store to find parking at, nor to enter or exit. In all, I'd go to a different grocery or convenience store rather than this one.

Just found the absolute best pharmacist here. Had to leave town in a rush due to a medical…read moreemergency with Mom. Husband came with as he's disabled. I forgot one of his prescriptions and the pharmacist here did everything she could to work around insurance restrictions to get me what I needed. So many would have just said sorry but she was patient and found a way. Thank you for caring!

After receiving a text that my prescription was ready rude girl at prescription counter said she…read moredidn't have it and refused to look it up and asked me to get in another line to drop off the prescription??? I've been coming here for years never anything like this. This person was young rude and completely disrespectful skinny short dark skinned girl. Really disappointed CVS you just lost a customer

The modern day "Five and Dime"???…read more CVS is the go to store for those quick stops- the place to go for your aspirin, allergy meds, batteries, candy... you get the idea? This CVS store is very clean and the people are very nice! Parking is easy, never too busy- this is the place for quick trips!

Great service. I travel and needed a script filled and they did it so smoothly…read more There are a few locations that are below standard for service, Memphis TN/ Jackson GA, but this is not on the bad. Staff was very busy but all were polite and smiled

Since the change..pretty much everyone that works there, which the amount has tripled and yet the…read moreservice is worse , have an attitude that is less than deplorable. I had a question about my father's heart medication, this lady refuses to look at me as I am speaking then gives me the nastiest attitude as she answers me. No one needs that Please get this under control. This is one of several times that myself or someone I know has had a bad experience as of late.

This store has by far the WORST RAN Walgreen Pharmacy I've experienced in over 18 years. I…read morescheduled for a COVID shot at 10am. By 10:30, someone who came after me scheduled for 10:30 was present and received their shot on schedule, in and out. I don't know if the pharmacist in charge is just a poor manager of his staff or lacks the ability to direct his staff to remain on schedule, but this was the worst display of service I've seen in a very long time. It may be a lack of proficiency from the rest of the staff as well. At the end of the day, i can confirm that the team at the front counter didn't even check online to see if my wife was in the system. They took a printout, confirmed her name wasn't there and treated her like someone new. I addressed the leadership and they did NOTHING for us. I am disappointed as a long time Walgreens shopper and won't be returning to this location. Woosahhhh!!!! Thanks for reading my review and enjoy your day by choice. -KFI

Ashanti M is the rudest cashier i've ever dealt with. just increadibly rude. refused to explain…read moreanything properly. or even work with me. didn't ask how my days was. didn't ask if i wanted to use my points. and when she got her manager to help with the coupon they continued to communicate in a condescending voice. I get it the coupon wouldn't work. That is not how you speak to a customer! Ghetto trash working at that store!

Pharmacy team went the extra mile to answer questions and make recommendations. It was a great…read moreexperience with medical professionals who could relate to my situation.

Compounding Pharmacy is amazing. Unlike the huge chains, I felt like I was an important customer. I…read moregot a person when I called which I found refreshing. Prescription was ready for pickup as promised. What more could you ask for? Good job, Hawthorne!

This is a quick in and out…read more They have energy drinks and first aid supplies. Drive through pharmacy so you don't have to get out of your car.

I visit this CVS often whether I am getting medication, a quick search on makeup, or peeping out…read moretheir gift items around the holidays. I never had any issues with their service on the regular other than maybe having to wait a little longer than I want to for my medication. Yesterday was a typical day when I visited. The pharmacy line wasn't too long, and the wait time was very short. Customer service was great when answering my questions. The store was well organized with items, it was clean and functional. Everything ran smoothly for me on yesterday, but I will admit the wait time with the pharmacy is sometimes hectic after it's stated your medication is ready. So I can't deny that, but lately I haven't experienced it as much.

This little pharmacy had things that a normal pharmacy wouldn't usually carry such as immune…read moreboosting liquid for children. The customer service was excellent when I called on the phone to inquire about the availability and price on a pair of crutches.

I love Elgin Pharmacy! The customer service is always second to none. It has a hometown feel you…read morecan't get at those chain pharmacies. I'll always go to Elgin Pharmacy for my prescription needs.