Came back on a better day, the pharmacist definitely tries to work as fast as she can, I think her…read morename is Rita. She is courteous to customers and gives accurate waiting times. I guess you have to keep in mind that this CVS is quite popular. Some of the pharmacy cashiers have no experience working with customers. They seem young and inexperienced. Otherwise one of the better CVS around. I've been to a lot near the area.

" worst RX in America " This RX is the worst in America …read more RX means pharmacy for those that don't know . It is terrible , they lack empathy and basic humanity. They are lazy . To get answer to a question is like pulling teeth . They messed up my RX as well . It was difficult to get it correct without my doctor being on stand by . This is the low bar of pharmacies , unfortunately. I live close so it really is unfortunate.

Excellent Registered Pharmacists top level professionals…read more Highly recommend them and have sent my patients to them for over 30 years

Needed a cane. Staff helpful. I'll be back if we need medical supply's…read more Parking ......wasn't a problem because one of us waited in car.

The automated voice system is SO infuriating. When I try to call and check on precriptions for my…read moreelderly aunt, I can't get anywhere because her birth date doesn't match the brith date (mine) on the account attached to my phone number. Rather than giving you the option to talk to a pharmacist, it just goes round and round. AWFUL customer service

They will tell you to wait for your prescription and then never call your name. An hour will go by…read more You ask where your prescription is, they tell you to get back in line. Another hour goes by. The cycle repeats. If you want to go mad go here I guess.

This is a bittersweet message because when I started this process, I was deeply Po-ed from the…read moresubstandard service that I received from employees. I turned it around at the corporate level and they were most helpful but yesterday I went and took care of my last OTC purchase and Laura the Manager made it an easy transaction not aggravating. No conversation about can't do it. You don't have enough of ... She just did it and did it with pleasure and I'm immensely grateful for her and I hope that we can continue with this relationship like it is now. If corporate could recognize her for her outstanding effort that would be greatly appreciated and that one employee that wasn't helpful did get his. On the flipside of this wonderful review, I would give the pharmacy three stars. The gentleman that helped me at first just blew me off, then walked away then talked and half sentences interrupted me when I spoke, It was not fun. I would suggest some training..

BEST Walgreens experience ever. I phoned in an out of state prescription with the pharmacy and was…read moreprovided top-notch service. I had to call in three times over two days due to the nuances of the prescriptions being filled and was fortunate to have the same amazing technician answer my calls. Not only was she extremely helpful and patient, she informed me that she had a coupon that would give me a better price on a particular medication over my insurance cost. My home Walgreens would never provide such thoughtful service. Picking up my prescriptions was a breeze as well. This Walgreens pharmacy should be an example for all others to emulate.

I thought Express Scripts was bad, but Brighton Marine Pharmacy is SO much worse. I'm at the point…read morewhere it's a damn miracle if they send the Diabetes injectable correctly and on time. Literally, I buy a lottery ticket its so rare. They are always apologetic, but nothing really seems to improve over there. At this rate, the next time they screw up my script, I'm switching it to a local independent pharmacy and they can explain to Tricare why.

This is a wonderful independently owned pharmacy with the friendliest pharmacist you will ever…read moremeet. He is very thorough in explaining the medications and any interactions there may be. I really hope this place succeeds - it might be hard with CVS basically right across the street. You never have to wait in line and service is very fast. Also they have all the essentials- obviously not as much stuff as other pharmacies but they also have unique gifts and toys. It is always a pleasure picking up my scripts from here and I certainly cannot say the same about CVS or Walgreens! I have been encouraging people to transfer their prescriptions over to Brighton Pharmacy from the big chain pharmacies. You won't regret it, promise! Oh there is also a few parking spots in the back (clearly marked) if you take an immediate right after passing the pharmacy on your right, which is convenient.

I think they're remodeling and 98% of the medicine section was EMPTY (but they were restocking it…read morewhile I was there), so that was kind of inconvenient. Seemed cleaned and organized from what I saw (didn't do the clothes or makeup sections at all but food section was well stocked and organized and so was the home goods aisles) Had quite a bit of stuff so had to go to a worker to checkout. They were nice and used the bags that I brought along. Check out speed could have been faster, but it wasn't the worst I've ever seen.

I was at the Watertown Target to make a return 9/27 . There was 8 people ahead of me . I would like…read moreto do a shot out for Sandy who was solo doing pick ups and return. She kept a smile on her face running in the back for pick ups and also she had to go past the Starbucks to get something else?? I saw someone that looked like a manager surprised she didn't call for backup!! Thank you Sandy for your calm smile face easy return!!! You'll do great in life!!!

There is a fat employee working at register and he has been rude to customers. I told him I was…read morehere to pick up a package and when he was looking for it I added "it should be a big one in case you can't find it." he just said just give me some time, okay? wtf is that response.

Last night my father had texted me I. My way home way from work asked if I could stop off to pick…read moreup my mom medication. He told me the pharmacy was opened to 8pm mind you I work in the city and take public. Transportation home. By time I arrived to the pharmacy it was little after 7pm and it was closing. I asked the pharmacist if they any way I could get my mother medicine, there response we can transfer it to the another pharmacy but weee closed. The assistant manager in training took some kindness on me and told we're i ot doing this on w but you should know we changed the hours. I said no outside it said 8pm and there a sticker on the door saying 7pm,. Long story short why even have a cvs here when most them close at 7 and only close 9. I am going take my business to Osco drug store where they close at 8pm and care about their clients No wonder this company going under there customer service sucks along with their extravagant pricea

This is nice little pharmacy. It offers all the basics, and if you are a Russian immigrant, it…read moreoffers some goodies from the homeland. There are also miscellaneous items thrown up for sale (like a cake cutter.serving kit ???) that seem to have been randomly transported here, but it is a fun place to shop. they deliver prescriptions, and I got a free candy! (not that it is going to bias me). Only drawback? they close at 7, but there are other pharmacies nearby open later, if need be.

Little place with lots of good stuff. Since i live close by, i do my prescriptions here. Happy…read morepeople work in this place. Lines though can be slow if older russian ladies are in front of you, they always have too many questions:)

Walked over here this morning from our rental to buy more toothpaste and also in hopes of getting…read more$3.00 in quarters for the washer and dryer. Not crowded at 10 a.m. and staff were busy restocking shelves. I paid in cash and asked the cashier for $3.00 to be in quarters. She at first said she could only do $2 (which would meant I needed to get more change somewhere else), but then said it's ok and gave me $3 in quarters. Thank you! Very kind.

I was struggling to fill a prescription that I needed in advance of a trip, and this Walgreens…read morereally did me a solid by getting it transferred and filled for me at the 11th hour. Super grateful!

Friendly and helpful. Unlike the large chains, they treat you like a person, not a commodity.read more

I just talked to The owner Xiaoyan Qin who purportedly according to what is publicized is concerned…read moreabout customer service. That statement is the furthest from the truth. I called her to ask about when Union Pharmacy would be receiving the Moderna mFlusiva. Her regular staff did not know. I left several messages from September 3rd to today, the ninth. The last message I left was this morning when she was in a meeting. There was never a call back until I caught her this afternoon. She flippantly said she never received a message and that her staff would know the answers anyway. That was not true. They did not. When I stated to read off the dates recorded on my phone, she hung up on me. It was not accidental. There was no callback.