it was awful. The one pharmacist was so rude to me I was blown away by how bad my experience was.read more

I changed my mind about them and lived in New Providence for five years - they are actually very…read moregood especially when compared to CVS.

I am giving a shout out to Sid the store manager. Sid was the only person in 19 days that could…read morehelp me receive my refund.. Items were purchased and returned within 45 minutes because the wrong thing was purchased. Until Sid intervened, I was heading nowhere with customer relations.. I want to thank you again Sid for resolving this problem within 24 hours Much appreciated. Sincerely Lori R

I want to give a shout out to Sid, the store manager. Sid was the only one to help me get my…read morerefund for a purchase that was returned 45 minutes later after realizing it was the wrong item bought by mistake. For some reason, still unknown to me, they could not refund the purchase. I jumped through 19 days of hoops with zero success. Sid intervened on my behalf and within one day he had resolved the problem.I am grateful to Sid for taking the necessary steps to remedy the situation. Thank you Sid. Lori R

Great customer service and delivery service. Everyone I spoke to over the phone was helpful, but…read moreBarney, who does the delivery is amazing: responsible, polite and dedicated! He is a throwback to when customer service was service, and he obviously takes pride in all he does

When you go inside Liberty Drug, you will see that it's set-up is messy and doesn't look clean…read more Everything in there seems dated back to the 1970s. I am posting today because of Liberty Drug's terrible customer service. My doctor put in an order for a compound to be made for me and Liberty Drug is slow (generally speaking, my experience is that their turnaround is over a week). Specifically, I placed my compound order a week and a half ago. At the time, I told them that I wanted the "small tube" TWICE during the phone call. Today, around 12:30pm, they called to say that my compound was ready for pickup. Approximately 3pm, I went to pick up it. They made the larger tube for me (which is about $40 more). The pharmacist stated that they needed to remake it. Then, the cashier said that it will be a 10-20 minutes wait. I was confused on the wait time knowing that it takes them a while to make compounds. So, I asked to speak with the manager. When I went to speak to the manager about this to understand my wait time, he blamed me for this issue (remember, all I wanted to know was how long it will take to remake my compound). He said that since this has happened twice with my order (it happened once before a year or two ago), he said that it was my fault. He did not look to his employees as the source of error. The lady next to him said that I needed to specify how many milliliter (ml) tube I wanted. I said that I would not know the ml size of this compound. This is not something that I look at or consider - would you know how many ml (or ounces) is your toothpaste? I said that the person who took my order should (and could) have clarified the size and cost, especially since I mentioned twice that I wanted the "small tube". But, this person did not. This person just hurried up and hung up after taking my order (he was abrupt and rushed during this call). So, the manager outright blamed me. He did not look to his people and their obligation to clarify the order. He did not look into his management failings to train his staff to ask the right questions. He had no consideration that it took them a week and a half to give me my order and that I drove approximately 30 minutes to go there on a very cold day. With that said, I have found the cashiers to be very friendly over the years, although there is a lot of turnover. Based on my experiences at Liberty Drug, they are not a well-oiled machine. Their processes and communications are similar to the store set-up - messy, not clean and outdated.

Sadly, the store has been making fun of a homeless guy who hangs out near the pharmacy. Instead of…read moreoffering help, the man is publicly shamed. Not a store I'll ever go in.

When complaints from members of the community were lodged with the NJ Board of Pharmacy regarding…read moreFrank's sign indicating that COVID vaccines other than the Novavax vaccine he offered were deadly, Frank responded to Board of Pharamacy requests for response with gems like: "as you can tell, i am a boisterous conservative republican and they are liberal democrats" and "we fill 200-280 rxs a day, so obviously we are a pillar of the community. the dems do not come to me, the republicans do, that simple" and "Monique you received my complaint, I will not respond to each and every complaint, so you are telling me that if these assholes have 300 people write in, I have to reply 300 times??? No way" The Executive Director of the Board of Pharmacy had to respond to Frank to remind him to be curteous and professional. The Board eventually reminded Frank that he needed to familiarize himself with state regulations regarding advertising in pharmacies, specifically: c) Any reference in any form of advertisement to the quality of a drug or its beneficial use is prohibited. f) All advertisements shall be predominantly informational and shall not be misleading, confusing or false. https://drive.google.com/file/d/1MGGEPK1O6rLCfol2i_PEFGxg_bLnYWcf/view?usp=sharing https://drive.google.com/file/d/1ZsPs-aRDO3g_EHduBcQAQmuHA-_Wjdkf/view?usp=sharing

Always have a great experience here! Walgreens' products are varied and useful, and the pricing is…read moreconsistently good. The pharmacy staff is quick, pleasant and helpful whether we go through the drive through or walk in. And I love their selection of chocolate!

A nice and organized store just needed a few things for my return home. Regional candies different…read moreeach state.Depending on area...

I can't say enough about this pharmacy! They truly go above and beyond and I felt treated like…read morefamily! The pharmacist is so understanding and helpful and o appreciate that so very much!

The worst pharmacy around never any help always a wait only one in line been like this since they…read moreopened

Really happy with this pharmacy! They're easy to reach, super friendly, and always helpful…read more Delivery is a nice option when I don't feel like going out. Only thing is they're closed on Sunday..but that hasn't been an issue for me.

I joined morristown pharmacy right before rite aid in morristown closed . I was looking for a…read morefamily pharmacy like ride aid. I miss the staff so much from rite aid. I highly recommend morristown pharmacy at 95 Madison ave. In the same building as doctors. On first floor past elevators on right. It is very accessible.Like a family. They are wonderful there. Made my prescription transfers so easy. Staff is great. Calls me when medications are do for renewal. If you are looking for a family pharmacy like rite aid please go to morristown pharmacy. You will be happy. I love it there. Im a nurse so of course im worried more about my medicines. They are so friendly to talk to and answers my questions about my medicines expertly. You will be happy. I feel very safe there and enjoy going in to chat when i pick up my medicines. Just like rite aid they get to know you. Hope you will consider. Thank you morristown pharmacy for all your expertise and making the transition so easy.

The staff and pharmacists here are extremely helpful and professional! I wouldn't go anywhere else!read more

I move my prescriptions over from a large chain pharmacy, it was the best move for me. I don't…read morewait long to pick up my meds. Excellent private consultation as well. Now the new location offers drive up for picking up my meds. This is very convenient for my bc of my difficulty walking due to knee injury.

I think overall a good pharmacy. Service can be hit or miss. I mean they are people after all. I am…read morea pretty frequent customer. Some of the staff are exceptional. One of them called around for me to try and find a particularly hard to find medication. Must have called a dozen places. The place looks like a store in the former Soviet Union. Empty shelves. Crazy. This place looks closed. They have a giant white shade over the window. You will not believe it is open. There is a pharmacy counter but very little else. Which is unfortunate. It would be nice to buy a bottle of Robitussin or some bandaids when you are allegedly inside a pharmacy. Some insurance wont let you go to CVS. That is what I have. But again, in general helpful, friendly staff. They are generally able to fill my prescriptions without any issues. Street parking only. Well, there are some lots pretty close by. And they have one of those 15 minute spots right out front.

If no stars was an option that is what they would get. I got out of work early to arrive at 4:43p…read moreto this tiny hole in the wall location (blink and you will miss it) on a Saturday. Only to arrive to the doors closed and other patrons equally upset and disappointed that the store for no reason decided to cut out early. Shame on you. The poor fellow that was first waiting was devastated and upset that the store decided to close. Same friend, Same. Serving the community - Nope. Closing early and upsetting people who had to travel to get to you as quickly as possible - is disgusting.

Tiffany pharmacy is one of the best places I have ever delt with over 11 years of customer service…read moreand understanding. From someone why needs medicine to live properly I love them when I have an issue the address and quickly correct it. I believe in old ways. Days back in the 20s Brian pinto and his staff are meticulous and do great jobs I have been there since 2005. I Know others have less experience elsewhere I Know I have also. To Brian and his staff thank you for stepping above and beyond... If yo ever need help just ask I appreciate your service thank you for your years of service

I have been a patient at Tiffany Pharmacy for years. Brian is wonderful, and most of the other…read morepharmacy staff are as well. However, I just had a truly awful experience with the pharmacist on duty today. My doctor sent my prescriptions on Tuesday, I went to Tiffany to pick up a prescription on Tuesday that was ready and was told that my other prescriptions would be filled today and tomorrow. However when I called this morning I was told a different story by the pharmacist on duty who has always been the least helpful one but he took his lack of regard for the wellbeing of patients to a different level today. He very sighed loudly when I asked him if I could expect my prescription to be filled tomorrow and spoke to me as if I were a nuisance. I have NEVER had such a horrible experience with ANY pharmacist anywhere. He completely dismissed me and I was so shocked that I said,"I get it, thanks", and I hung up the phone. I have been an extremely loyal customer for years and I have referred many friends and family to Tiffany Pharmacy. I am such a patient person and I don't elicit rude responses from anyone because I treat everyone with a great deal of respect, however I do ask questions. I am just so disappointed and shocked that I had to write this review, and I never write reviews. Everyone at Tiffany is such a pleasure to speak with and I mean everyone, but after my interaction with that pharmacist today, I just feel terrible. Tiffany is more than a pharmacy to me, the core group of pharmacy staff that I am familiar with such as Maria, Stephanie, Kelly and a few others genuinely care and it shows In their work. They have gone above and beyond for me as well as for my family members, always helping to make difficult times a little bit better. I have never been treated so terribly by any pharmacist or pharmacy staff member anywhere. I don't mind waiting for my prescription because I have before and I am well aware that pharmaceutical shortages are just the new normal, but these issues are always explained to me by other pharmacy staff. Furthermore, as someone in the healthcare field I understand how important it is to foster positive relationships with patients, to answer their questions and to ensure that they have the information necessary to adhere to their medical treatment. I can only imagine the detrimental effects this pharmacist could have on an elderly person's adherence to treatment when they call with questions about their medication being filled or general questions. Furthermore, my elderly mother has also had less than helpful interactions with this same pharmacist, and if not for dedicated pharmacy staff such as Maria, she would have remained confused about her medication. Everyone at Tiffany has always treated me with respect, despite being busy. My hope is that Brian will read this review and attempt to solve the root of this issue by addressing that pharmacist's behavior with him. Tiffany Pharmacy has been such an integral part of my family's life for years and I hope that no one else has an experience like the one I had today. Thank you.