I checked the reviews and they were all over the place. Some people hated this place some loved it…read more My experience was the later. Easy check in. Not a very long wait. There were people there ahead of me but things moved along smoothly. There were only two people working that day so they did their best to make the process go as quickly as possible.

While it was slow to start, I found I got the kindness I gave. Ashley has an amazingly deft touch…read morewhen drawing blood--very grateful.

Nothing says "holiday" like slicing a tip of your thumb off with a mandolin while preparing a sweet…read morepotato au gratin for a Christmas gathering. That's what landed me here at urgent care. The care I received here was incredible, from the front desk, to the nurse who took my blood pressure (Jas) and the amazing PA (Jean Marie) who took care of my botched thumb and made me laugh. I was having trouble with my insurance card and the woman at the front desk worked hard to help me figure it out (and she did!) and was so patient. Jas was a delight and put me at ease immediately. And Jean Marie was exceptional! She listened patiently to my neurotic ramblings, suggested that anytime one slices their finger with a mandolin that immediacy is necessary instead of the 24 hour wait that I took (I politely reminded her it was actually only 23 hours) and worked on my thumb so there would be proper healing. Two shots in my hand for numbing my thumb, manipulation and bandaging and a tetanus shot later, I was good to go. I admit, I was a pretty nervous and reluctant patient but everything about this center was great. Especially Jean Marie. If you are going to slice your thumb while preparing a meal (among any myriad of things that unfortunately bring you to a medical center) you will want a Jean Marie. Actually you will want THIS Jean Marie. She is the best!

My Travel Nurse Agency informed me that my Physician Physical and PPD expired and I needed to have…read morethese renewed so that I didn't get pulled from my assignment. I told them ANYWHERE other than Concentra on Holstein Avenue. I read the Yelp reviews and was a little scared of what to expect. I didn't have an appointment and just walked in around 3:45 pm. When you arrive, you have to ring the bell so that they can buzz you into the building. When I got on the elevator, I pressed the 2 Button and the elevator DID NOT go up. I had to call the office and let them know I was in the elevator and needed to come up to the office. I think they pressed a button in their office b|c the elevator button lit up and I was able to get to the 2nd floor. The Nursing Assistant (I'm assuming because she wore Burgundy scrubs) gave me paperwork to fill out (which was less paper than other Urgent Cares that I've been to for these same reasons). The office is fairly small. Not too many people can be serviced at one time. There was two small couches and a few single chairs for patients to wait. They had a TV and a water dispenser for hot|cold water. When I arrived, it was like THREE people in the waiting room. After approximately 30 minutes, my name was called. I went back with the Nurse?!? She took my vital signs and asked me a few questions like my allergies, PMH, height, weight. She also drew my Quantiferon lab. I was then ushered into the exam room where I waited for the doctor to come and examine me. The examination didn't take that long. All in all, I was there for about an hour. I would definitely return if necessary.

Gave them a call about a tear in my genital area and the female receptionist reacted so strangely…read more She recommended I go to the EMERGENCY ROOM (for a tear?) and when I asked her why, she could not give me a reason. "we dont have the supplies/tools" I asked what supplies or tools, she did not answer. She put me on hold and the male doctor that was attending this afternoon (around 4:38PM) was short and rude, saying he had other patients to attend to but also refusing to give me an answer as to why they could not see me. Was VERY grateful that Rich picked up the phone next and asked me what was wrong. He was professional, thorough and detailed. They still wouldn't see me, but Rich told me the tools they didn't have available and some of their concerns. We love Rich. But why in the hell is My Doc employing doctors and receptionists who are afraid of vaginas? What year are we in, exactly? The stigmatization was insane. Called the Vybe nearby. They said: "yeah, of course, come in. We're open until 8." - how the conversation SHOULD have went.

Everytime i come here everyone is so sweet and efficient. They have me on an out as quick as…read morepossible. Great place

Appointment set for 10:30a for clinical blood draw. It's now 11:11a and counting and still have not…read morebeen seen. The check in kiosk doesn't work well either. Not sure why this location is even open. Very poor customer service experience.

I had a great experience with Telishia from Tri-county Phlebotomy taking my blood yesterday. After…read moreyears of being poked a few times before hitting blood, Telishia efficiently got it done the first try and after a wipe of the place with Clorox wipes, she left my apartment cleaner than when she got there. Thanks again! Looking forward to the results!!

Wanted to share a wonderful experience with Tri-State Phlebotomy. Telishia was professional,…read moretimely, and came to my office making the entire process "painless."

The process was fast and straightforward. I received the testing kit within two days of ordering…read more Clear instructions were included, making it easy to collect the DNA samples at home. Results were delivered within the promised timeframe and were easy to understand. Customer service was responsive and helpful when I had questions about the process. This paternity DNA test was reliable, quick, and easy to use. I would recommend this service to anyone needing accurate paternity testing with minimal hassle.