While it was slow to start, I found I got the kindness I gave. Ashley has an amazingly deft touch…read morewhen drawing blood--very grateful.

I checked the reviews and they were all over the place. Some people hated this place some loved it…read more My experience was the later. Easy check in. Not a very long wait. There were people there ahead of me but things moved along smoothly. There were only two people working that day so they did their best to make the process go as quickly as possible.

Quick, professional care. I went about an hour after they opened and was seen as soon as I arrived.read more

I previously had some negative experiences with wait times at this location, but have since been in…read moreand out within a few minutes so I felt I should revise my review. Assuming you don't go during rush hour, I've had very pleasant and quick experiences here!

The staff today in the back were miserable. The woman up front in reception was nice. Two different…read morewomen were completing my order for me in the back and both just kinda grunted orders. They didn't say hi or how are you, didn't communicate what they were going to do next, weren't smiling. They only had enough breath to say: "I said do this. Go here. I said open your hand." They just seemed very impatient and grumpy. It was not pleasant to be around either of them. This is somewhat on par from previous experiences, but definitely more so this time around.

Please let us give half stars, Yelp!…read more See my original review in the attached photo. DO NOT use Quest for Covid antibody test. And I won't use them again for anything. They have stolen my money.

First, finding parking is not a problem between the hours of 9:30 AM and 4:00 PM. There's plenty of…read moreample parking on the north side of Vine Street and east of Broad Street. There you will find meter parking for under two dollars for a 30 minute time slot, using the MeterUp app. Secondly, once you get to 227 N. Broad Street, look to your left and there is a LED screen to look up the names of the five options and you'll see Quest Diagnostics. That will allow you to speak with the receptionist who will buzz you in. About 12 feet in front of you on your left-hand side or the entrance doors to the lab facility. Yes, there is one check in machine that scans your government issued ID and health insurance card, and verifies your appointment. I waited under 7 minutes, was greeted by a cordial and professional staff member, and taken into a patient room to have my blood drawn, with professional and quality care. In less than 15 minutes from when I had entered, I departed the facility. The facility will be closing on June 22, 2024. Therefore, people won't have anything left to gripe about, and you'll need to go to another location in the city and have your lab test performed.

I had to get bloodwork today and I was really pleasantly surprised by my visit. I had expected to…read morewait at least an hour or so as it's a busy office in the city, but I was in and out in less than 15 minutes. My appointment was for 7:50 and I arrived at 7:40, I had left by 7:57. Kay was my phlebotomist and she was so fast and gentle. Would definitely recommend to anyone needing bloodwork!

Woman who drew my labs today was so rough with the way she rubbed the alcohol on my arm and I left…read morethere with a blood soaked gauze bandage and a big hematoma.

I've been coming here for bloodwork and urinalysis for a long time as it is convenient for me…read morebefore going to my office. I've always had pleasant interactions with the staff and have never been treated poorly. I've also not witnessed anyone not getting decent service or being talked down to as if they did not know what they were doing. The lab techs taking blood have been excellent! I don't do the pre-check in because it's never been too busy in the early mornings. The facility/building itself is not the brightest. It appears run down and in need of an upgrade with cosmetics throughout. It is clean, though, as one would hope for a blood and urine lab collection agency. Overall, this LabCorp has been great for me.

Useless. Made me pay for another visit to get all negative test results. Also scared me that I may…read morehave cancer or something very serious when I had a common infection. Highly recommend not going here

This place is a disaster. Wasted over 2 hours sitting there only to be turned away because they…read morewere short staffed, which they'd already known when they checked me in and had me fill out all of the paperwork.

Showed up at 10:30am as a walk in. Didn't get the initial evaluation til 12pm. Didn't see a Doctor…read moretil 1pm. 3 hours for a decongestant eh not great. Staff was nice, could be more vocal about wait times so you're not extending parking every hour.

My Travel Nurse Agency informed me that my Physician Physical and PPD expired and I needed to have…read morethese renewed so that I didn't get pulled from my assignment. I told them ANYWHERE other than Concentra on Holstein Avenue. I read the Yelp reviews and was a little scared of what to expect. I didn't have an appointment and just walked in around 3:45 pm. When you arrive, you have to ring the bell so that they can buzz you into the building. When I got on the elevator, I pressed the 2 Button and the elevator DID NOT go up. I had to call the office and let them know I was in the elevator and needed to come up to the office. I think they pressed a button in their office b|c the elevator button lit up and I was able to get to the 2nd floor. The Nursing Assistant (I'm assuming because she wore Burgundy scrubs) gave me paperwork to fill out (which was less paper than other Urgent Cares that I've been to for these same reasons). The office is fairly small. Not too many people can be serviced at one time. There was two small couches and a few single chairs for patients to wait. They had a TV and a water dispenser for hot|cold water. When I arrived, it was like THREE people in the waiting room. After approximately 30 minutes, my name was called. I went back with the Nurse?!? She took my vital signs and asked me a few questions like my allergies, PMH, height, weight. She also drew my Quantiferon lab. I was then ushered into the exam room where I waited for the doctor to come and examine me. The examination didn't take that long. All in all, I was there for about an hour. I would definitely return if necessary.

Nothing says "holiday" like slicing a tip of your thumb off with a mandolin while preparing a sweet…read morepotato au gratin for a Christmas gathering. That's what landed me here at urgent care. The care I received here was incredible, from the front desk, to the nurse who took my blood pressure (Jas) and the amazing PA (Jean Marie) who took care of my botched thumb and made me laugh. I was having trouble with my insurance card and the woman at the front desk worked hard to help me figure it out (and she did!) and was so patient. Jas was a delight and put me at ease immediately. And Jean Marie was exceptional! She listened patiently to my neurotic ramblings, suggested that anytime one slices their finger with a mandolin that immediacy is necessary instead of the 24 hour wait that I took (I politely reminded her it was actually only 23 hours) and worked on my thumb so there would be proper healing. Two shots in my hand for numbing my thumb, manipulation and bandaging and a tetanus shot later, I was good to go. I admit, I was a pretty nervous and reluctant patient but everything about this center was great. Especially Jean Marie. If you are going to slice your thumb while preparing a meal (among any myriad of things that unfortunately bring you to a medical center) you will want a Jean Marie. Actually you will want THIS Jean Marie. She is the best!

I returned to this center for another round of sonogram and injection, and they were great as…read moreusual. Update on the parking situation. The old parking lot at Penn Presbyterian is being torn down. Follow the signs for the new parking garage. The new one has more room for bigger cars/trucks.