Life experiences have made me really appreciate the feeling of security. I moved into my house…read morerental a couple years ago and Mike's company came recommended from someone...I honestly do not remember who it was; I wish I could give them a hug! I guess I had never experienced a local security company or thought to even go with one. But I did! I am so glad I did. I recently contacted him because I was moving from Nashville and needed to cancel my subscription. I forgot how awesome he was. He is the only person that works for his company. He is personable and professional and remembered facts about me from 2 years ago. Who does that? No contracts. Just a flat fee a month and I did not even have to purchase equipment. I was reminded of the care he took in installing so as not to cause permanent damage to the property. He was so quick. I can only hope that the next security company I use is has high quality as he and his business is. Amazing customer service.

This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

I recently moved from the Nashville area and I wish I could have taken Duncan Security with me. I…read morewas very pleased with their company and would highly recommend them. Jody was great helping me with our initial needs and the techs that came out to install the system were professional, willing to answer all of my questions (numerous times until I understood), and very knowledgeable about what they were installing. Another thing that was very important to me was the response time for the call center to contact me when the alarm went off (accidentally numerous of times). It was quick. Within seconds. Thankfully they were false alarms but I knew if I had an emergency they would be quick to respond. AND the call center in US based. The previous person who left a review talked of the contract and not having their money reimbursed. Note that the person broke the contract and didn't have to pay the additional year that really they could have held them to. I'd say that was pretty generous. My experience is that they will work with you if something out of the ordinary comes up - an unexpected move so on and so forth. One thing I don't understand is Yelp shows only one review but if you click on the "reviews not recommended" you will see other reviews and they are all 5 star. I recommend reading those reviews when making your decision. Thank you Duncan Security!

There is no finer man than Joe Duncan, Jr. He and his team have provided security for my home for…read more25 years. They offer the best in customer service, intelligent planning and installation, and monitoring. I had a question about my system today, and Joe, the OWNER HIMSELF, was here within 30 minutes. Questions answered. My problem(not a systematic one), resolved and I could not be happier. Thank you Duncan Security for the sense of safety and protection you provide. Robin

Highly recommend…read more Aaron and team have done all the A/V work throughout our home. Most recently they installed TV and sound system on a new stacked stone fireplace. They are not inexpensive, but we'd never consider anyone else handling any of our A/V needs. They are extremely knowledgeable, great communication, thorough, very detail and accuracy oriented.

I highly recommend Electronic Insiders for mounting your TV, installing home theater, whole house…read moreaudio, Wi Fi systems, etc. Years ago, the very personable owner, Aaron, installed my system and did a great job at a reasonable cost. Unlike other providers through the years, I have never been abandoned for service needs in lieu of more profitable customers. Just today I had a silly "user error" issue and he promptly sent his terrific young colleague to help me out. I will remain a client for life.

Guardian Security...locally owned…read more Friendly, prompt, knowledgeable & reliable. By Joe Duncan ,retired after 50 yrs in security.

GUARDIAN SYSTEMS IS ONE OF THE MOST DISHONEST AND DISREPUTABLE COMPANIES I HAVE WORKED WITH IN MY…read more40+ YEARS OF ADULTHOOD!! I was a customer for the better part of a decade. Upon commencing service I explained I don't engage in such one-sided contracts as theirs. We both agreed I would pay for service bi-annually. When I called to cancel in May, because I was moving, they attempted to bill me $41 for an additional month of service I didn't want and did not receive. But they have spent the past six weeks or so trying to extort $41 from me - money I do not owe them! They have informed me today they have sent this to "collections"......over $41 I do not owe them. DO NOT USE THIS COMPANY. THE SERVICE WAS MEDIOCRE, AND IN FACT THEY MOSTLY DID A POOR JOB! In 2019 I bought a doorbell camera from them and paid to have it installed by them, only for it to stop working a few years later because the y partnered with a different company, necessitating an entire replacement!!! GUARDIAN IS HORRIBLE!!

I bought a home in March 2025 where the previous owner had Flex Alarms. We were told by Trent…read morePercival, as was the previous owner, that we could take over the remainder of their contract so they wouldn't be penalized. (March-Sept 2025; they had already paid for 2.5 years) They acted as if this was helping us both out. Then Trent would tell me we will be there on a day at a certain time without asking me first. I had to tell him 3 times that didn't work for me and he couldn't just tell me when he was coming. Once they showed up unscheduled at 7:45am and he texted me that the tech was here. I was leaving for work. 3 other times a tech, Zach, was supposed to come and didn't show up. The front door sensor was broken so it was silently setting the alarm off which wasn't even armed so the police came and multiple times we had to call them off from coming. Jim Anderson, the owner reached out to inform me that if I didn't pay, even though we never had service or even set the alarm, he would be turning me over to his attorney. I explained the situation and even sent him texts proving all this. He said they didn't do anything wrong and asked if we could reset. He didn't care about us or that we were told lies, misinformed, or were trying to help the previous owner not be penalized even though they moved 6 hours away! He has told me I'm not honorable, I'm not following through, and that I will be paying his attorney's fees and costs. Buyer beware!!

One of the worst companies I've ever worked with. Customer service was horrible. I had to be the…read moreone initiating contact every time. Company customer service will never accept any blame and try to pin it on anyone else they can. Trent Percival was looking to make a quick buck instead of trying to actually help. Never reached out to help until I persistently called to get something done. Wouldn't recommend to anyone looking to have someone that does that their with pride and honesty

We had a great experience working with Mike! He was efficient, professional and friendly throughout…read morethe whole process. The TV installation was done perfectly and he made everything super easy from start to finish. Highly recommend!

I recently was looking for a reasonably priced company to install several ceiling fans throughout…read moremy townhome. I was recommended Immerse A/V, and they did not disappoint! Michael reached out to schedule a quote and once here, thoroughly explained the work, and which also which units would be best for my space. He was back within a week (once I could get time off from work) and had all 4 installed by late afternoon! Explained the functionality of each one, did a final walkthrough and ensured I was comfortable with the job prior to leaving. I would highly recommend this company for any of their services!

Stephen was amazing! He installed my Nest Doorbell Camera. This was my first time…read morepurchasing/installing a video camera and buying a Nest product. He was professional, friendly, courteous and helpful. He was on time for our appointment and the installation took less than 30 minutes. He did well working with my doorbell set-up that has an odd configuration. While he was at my home, he helped me with getting the Nest app on my phone and guided me through the set-up. I got 3 estimates before I decided to work with Stephen and he truly was the best choice! Please be aware there are some other companies installing Nest cameras that appear to be shady. Go with Stephen and Nashville Smart Homes-you won't be disappointed!

I had the best experience with Nashville Smart Homes. From…read moretalking through what security and set-up needs I had immediately, to what I would want to consider down the road, I felt a clear understanding of what my options were and what I could do in the future. Their knowledge on the best technology was invaluable. They were flexible with my schedule, worked to make sure my security and locks were set-up for my first night in my new home, making me feel very safe. They also set up my TV and made sure the wires were hidden, working with me on what the best option was for my home. They are perfectionists in the best way, making sure that everything looked great, cleaning up along the way and not leaving any garbage or mess behind. I can't thank Nashville Smart Homes enough, and can't wait to have them back to set-up Nest Thermostats. I highly recommend them for your home.