Roy was super responsive and professional. Once we met and went over the project I knew this was a man I could trust to get the job done right. He replaced section of fence situated on top of a cinder block wall making it both challenging and difficult. The result was perfection. Roy also found some dry rot where the fence attached to the house and he repaired/replaced that also. read more

Roy and his team did a great job building us a custom redwood deck and installing a new french door. The deck is beautiful and we get a lot of compliments on it, Roy is easy to work with and very communicative. His team always cleaned up after themselves and were always friendly and polite. If you are looking for a new deck or have another construction project I would highly recommend Custom Woodwork and Design read more

Custom Woodwork & Design - Redwood deck with waterfall stairs - Fences & Gates Near Me

Roy did amazing work on our place. He framed new walls to create a second bedroom and installed new flooring over our old concrete/tile which turned out beautifully. He also handled a myriad of bathroom updates and installed new doors. Our project had a lot of complexity and required navigating a lot of different specialties. Roy is a great collaborator and communicator. He is also multi-talented and a craftsman at heart. We live in a converted horse barn and many of his suggestions helped us embrace its original character using natural materials to bring out its best features. Our space feels renewed with new life and we're thrilled with the result. Highly recommended! read more

Custom Woodwork & Design - Fences & Gates Near Me

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Can't say enough about Roy with Custom Woodwork. Honest, quality work, reasonable, professional and personal. Upon finishing my deck he wanted to make sure it was done to my satisfaction and it certainly was! Thank you Roy and DJ read more

I first contacted Custom Woodwork about a small window repair job, but when Roy arrived, I decided to speak with him about a larger project I had in mind to design and build a new rail around our deck. I'm glad I did. Everything went so well. Roy and DJ are clean and efficient workers. The project was finished quickly, and it looks great. I would gladly work with them again. read more

We hired Roy to build three structures for us. Two structures in our front yard: an arch over our front gate and a narrow pergola in front of a window. Both pieces turned out beautifully, and we are thrilled with how they've enhanced our home! The arch over the front gate looks like it's always been there - fits in perfectly and makes a striking entrance to the front yard. The window pergola is exactly what we wanted and fulfills my dream of having a lemon tree arbor. Roy also built an AC unit cover in our backyard that looks very natural, screening the AC unit and blending in with our backyard well. Much more pleasant to look at! Roy was very communicative and thoughtful in his approach. He used high quality materials and explained the various options. He ensured he was creating exactly what we wanted, checking in each step of the way. We appreciated the options he shared and his craftsmanship. We plan to hire him for future projects too. read more

I recently had my IPE deck refinished by Roy and his team. The quality of his work was outstanding! Thank you for your great craftsmanship on returning my deck back to it's natural beauty. Roy is a great man to work with. He completed the project in a very timely manner. Thank you! read more

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Roy designed and constructed a pergola for the front of our house. He was professional, communicative and generous with his time from start to finish; he provided us with advice, multiple estimates to suit our budget and linkage to other professionals to help us figure out what was possible to build in our space. The beauty of the finished project surpassed our expectations, and we're very happy we hired him to do the work. I enthusiastically recommend Roy and Custom Woodwork & Design for all your woodworking projects! read more

I recently moved to Cotati and have worked with Roy over the past seven months. We started with a custom designed pottery bench that is the perfect size for me and beautiful! He then created two custom railings and refinished two decks before we designed an oval old growth redwood tree table for my deck. I could not be happier with any of his work and have really enjoyed working with him. His calm demeanor, kindness, communication and professionalism are exceptional. I highly recommend him! read more

Roy is a top-quality craftsman who cares about understanding the customer needs and preferences and incorporating them into his work. We had numerous planning/permitting hurdles in our major deck rebuild and Roy helped us overcome them with a patient, collaborative approach that eased our stress. Roy was always available and amenable to discussing the job and he offered many great functional and design ideas as options rather than prescriptions, which made it easy for us to understand our choices within a larger context. Happily we trusted his wood-working expertise and it paid off tremendously. We couldn't recommend Roy more. read more

Working with Roy and D.J was the best experience we had working with a professional. Responsive,communicative, stands by his word, has pride in his craftsmanship and will not leave his job until you are 100% satisfied,flexible, generates confidence in what he does all this while maintaining a calm demeanor. I can not praise him enough. And did I mention very keen esthetic sense? read more

Roy built us a chicken coop and we are incredibly happy with it. He came over with his mobile workshop and quickly and creatively built us what we wanted. Before starting, we told him what we wanted and he talked us through the possibilities and costs. When he started, we were all comfortable with the price and what we could expect as an outcome. When Roy was done, he checked in with us to be sure we were happy and feeling good about we got. We were thrilled and will call Roy again the next time we need any woodworking done. Thanks Roy! read more

We were thrilled with the work. Professional. Attention to detail. Courteous. Thank you Roy. read more

Custom Woodwork & Design - Love our custom bookshelf. Thanks Roy! - Fences & Gates Near Me

I cannot say enough good things about Roy and his business. He replaced our crumbling/rotten front porch, and the finished work is gorgeous! He picked a beautiful but affordable wood product that looks great with our farmhouse. He was a joy to work with -- responsive, friendly, and on top of everything. He passed all permit inspections with flying colors, and was competitive on price. We are so happy with the work and he is the first person we'd call if we ever had another home project! Highly recommend! read more

I was looking for someone to help me with my leaning 15x20 foot trellis in my backyard. Didn't want to demolish it if possible as it has a beautiful wisteria plant already growing on it (and probably causing the leaning :)), but see if it could be made structurally sound. Roy Pales and his team at Rustic Woodwork and Design did just that. Roy was quick to come out, listen to my requests, assess the trellis and give me a fair estimate. He offered a separate price for sanding and staining. I mentioned I may have to wait to do the staining, as I was trying to keep to a certain budget and Roy completely understood. We agreed to the repair work first, and he said he would be available to do the staining when I could swing it. He and his team out the following week on our agreed upon day. They were able to complete the repair work in one day, replacing the 6 support posts and adding brackets , without disturbing the top part of the trellis. There was a concern about having to cut a part of the wisteria (which didn't end up happening), but Roy was up front about any concern he had. At the end of the day, they moved the patio furniture back into place (they had moved everything in the morning), vacuumed up all the sawdust and left me with a beautiful trellis. I was so pleased with the work, that when I received a tax refund, I contacted Roy to do the staining/finishing job. He helped me select a color to match the old and new wood. He was also in contact with me for various changes to the job (i.e. power washing the the old wood per the stain representative) and following up with how I liked it. His co-worker DJ did the majority of the work on this, and he did a great job. Again, he moved the furniture (and 2 heavy windchimes attached to the trellis) away then back again at the end of the workday. There was a miscommunication about how much of the trellis was to be stained, but this was addressed right away. The total time of staining was 1.5 days. The trellis looks great!!! I wasn't looking forward to having to vet someone out for this project, but I was pleasantly surprised to be able to meet and work with Roy. I'm not that experienced in working with contractors, but he made working and communicating with him easy. I highly recommend Rustic Woodwork and Design and will use them again in the future. read more

We couldn't be more pleased with Roy and his crew. Working with Roy to design and construct a barn complete with shelving, storage loft, and interior loft access ladder was an absolute pleasure. He communicates well with updates/ideas, he's honest and transparent with costs, and finished the project within his expected timeline. From the barn itself, to the details inside (including a folding shelf that stores away), we simply couldn't be more pleased and the final product was exactly as we had envisioned. We will absolutely be using Roy for future projects around and inside our home. Thank you Roy! read more

Custom Woodwork & Design - Fences & Gates Near Me

Roy Pales and his assistant Luis are very diligent in their work. I recently had a deck put in my backyard. Roy is a very thoughtful person and takes in all the concerns of his customer. I felt he was meticulous and if he said he was coming at a certain time or date he did. He answers his emails promptly and he is straightforward with his estimates. I felt his estimate for the deck was reasonable compared to other estimates I had received. Unlike some companies who send a Rep to discuss the contract and details and then send over workers to do all the labor, Roy does the work himself. His work is very detailed oriented and he seems to really know his craft and take pride in it. I am very satisfied with the final product. read more

I recently had a deck built by Roy and his helper Luis. I cannot say enough good things about the experience. His standard of workmanship was excellent,very professional always pleasant and on time ready to start the day. problems that came up were easily solved. If you want outstanding results you need Roy at Rustic Woodwork and Design. A Real Class Act. Carol G read more

Roy built us a custom outdoor cat ladder that was way nicer than I had envisioned. He quickly understood the concept and improved upon it. The turnaround was also quite fast. Thank you, Roy! read more

Roy completely rebuilt my old deck and added a beautiful pergola to shade my dining room. He was prompt, efficient, professional, tidy, and his work is precise and sturdy. He communicates!! He made suggestions along the way that added to the beauty of the structure such as nailless connectors on the deck boards and a non toxic oil stain. the finished structure is even nicer then imagined. I would absolutely recommend Roy Pales. read more

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Roy did a great job repairing our front porch railing. He was very neat and meticulous. We will keep him in mind for future projects. He went above and beyond by nailing down a loose fence board for us that wasn't part of the original request. Thank you Roy! read more

Working with Roy to design and construct custom shelving my garage/carport was a terrific experience. He is responsive, organized, highly-skilled in his craft. Roy offered several design options to suit our needs and collaborated with us on making the best decision within our desired price range. It is clear that he has a passion for what he does. His positive outlook and calm demeanor really make an impact in the overall experience of working with him. We are very happy with the quality of our new carport shelves and cannot wait to work with Roy and his team again on our future projects. read more

Roy did a great job on my decks! My back deck was in poor shape really needing a good sanding and to be stained. He got all the work done in one day! Turned out great. He even used the stuff I had already bought at the store when I thought I would do it myself. Had two quotes before him and he was far less with much more professionalism. Will use him again for tiger projects going forward! read more

I asked Roy to look a my dad's deck that was rotten and structurally unsound. Previous bids were to tear down and replace which was not in the budget. Roy was able to replace all the rotten beams and planks and make it structurally sound and functional and also replaced a side gate. All quality work and reasonably priced and he was great with my 81 year old dad and kept in contact with me the whole time. Highly recommend! read more

Roy Pales accepted a very challenging project involving the demolition and rebuilding of an elevated deck. He was asked to use materials that were relatively new and with which he had not worked previously. He presented a very reasonable bid considering the demands and magnitude of the project and proceeded to complete the deck with a level of skill and craftsmanship that exceeded our expectations. Because the height of the deck necessitated the use of scissor lifts, Roy and his team were forced to adapt to less than ideal conditions. As often happens with build projects, the projected estimate required revision. Roy did an excellent job communicating this with us throughout the process. Attributes beyond his skill as a craftsman included honesty, integrity and dependability. I would not hesitate to recommend Roy and look forward to working with him and his team in the future. read more

Roy installed a new latch/lock on my gate and did an excellent job. He went to several hardware stores looking for what I wanted and when they didn't have it in stock, he ordered it for me. He was very polite, friendly, and professional. Would strongly recommend him. read more

Roy did great work for us, I'd highly recommend him! He turns out beautiful results, was articulate, knowledgeable, cared much about what we wanted, always on time, cost conscious, Couldn't ask for a better team mate/craftsman in creating a space you love. read more

I just had my entry deck replaced by Roy. He and his crew were a delight to have working at my house. They were polite, neat and respectful. I will call Roy if I ever need deckwork again. He does beautiful work, fair pricing and completed on time. Thanks Roy! read more

Roy and his team just completed an installation of live edge kitchen shelves and sliding glass doors. He is kind, honest, and reliable; his work was tidy and his wood craftsmanship skills are of the highest quality. I would highly recommend Roy's services for your wood working projects and look forward to our next project! read more

Roy rebuilt a deck on our cottage. He and his team were always on time, conscientious and produced outstanding results and at an affordable price. He gave us some great ideas and options to fit our budget and it turned out beautiful. In addition, he helped us figure out how to move a large wooden arbor and saved our old wisteria from the fumigators. read more