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Custom Tile & Stone

1.0 (1 review)
Open • 8:00 am - 5:00 pm

Services - Custom Tile & Stone

Floor installation

Floor repair

Floor restoration

3 More Services

Tile installation or replacement

Tile refinishing or restoration

Tile repair

Custom Tile & Stone Photos

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2 years ago

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Rich's Modern Flooring

Rich's Modern Flooring

(8 reviews)

Our builder had us use Rich's flooring for our new build, and it was a huge mistake. Carol was a…read morenightmare to work with, and was so unorganized we would have to correct her constantly. Constantly losing floor plans and material decisions. The people installing the tile, carpet and backsplash were great, and did good work. The issue was Carol micro managing them and changing things we hadn't approved. The entire process was incredibly stressful, and make 1000 times worse every time we had to communicate anything to Rich's. Rather than have to deal with them at all, we hired different contractors to fix mistakes.

I went to numerous flooring companies after we had a flood in our vacation house in Billings,MT. We…read moredid not know anyone local, but after dealing with Rich Jr. We felt comfortable and we hit it off! Rich stayed within our budget required by the insurance company and he gave us better padding and quality of carpet than we originally had. All the installers are experienced, prompt, clean, and professional!! A year or so later we called and Rich gave us the same deal and quality flooring for our upstairs bedrooms and closets. They even worked out a payment plan. We also had Richs Flooring work at our rental properties. After just liquidating our Montana properties I wanted to share our great experience! They are a fantastic family owned business that I would be more than happy to refer them to others!! Thank You Rich's Flooring! The Gardner Family!

Soft Touch Designs - One bedroom after floor refinishing

Soft Touch Designs

(1 review)

My wife found these folks through Facebook or some such social method. Our old house in Absarokee…read moreneeded some TLC for the floors (Depression Era "hardwood" flooring). To make matters difficult, we had to do the original estimate long distance. We were living in Texas and relocating to Arizona. I provided the approximate square footage and they gave us a conservative estimate before putting their eyes on it. We wanted to know order of magnitude cost versus total replacement. We explained what kind of flooring it was with a couple of pictures (it was not solid hardwood and would not take normal progressive sanding being too thin). Their estimate was within our budget and we agreed to the terms. We agreed to have them inspect to determine if any additional repairs were required. They must be busy because we scheduled out a couple of months, which was okay since the house was empty. They were definitely worried about the condition before they got to view the floors. They completed the work a few days before we arrived. We were completely knocked over with how beautiful the floors were. To top it off, they came in within their estimate. If you need your hardwood floors refinished, we highly recommend Soft Touch Designs.

From the owner: Hardwood flooring is one of the most attractive and important design elements in your home or…read morebusiness. No matter what your need, wood flooring adds value and comfort to any interior design, and with all the choices available today.

Pierce Flooring & Cabinet Design Center - No bullnose until trim. Why the difference?

Pierce Flooring & Cabinet Design Center

(12 reviews)

We wanted to stop for a moment to review Pierce Flooring in Billings, Montana. My husband and I…read morejust moved to Montana, bought a house that needed new carpets, LVP and tile. We started with the carpet because that was the worse of the three. In talking to my mom, who lives here, she suggested we find and support local business' in home refresh. We chose Pierce Flooring. We walked in and was greeted by Jon Knaub. I'm going to be honest; I usually stray away from the salespeople because we've had a few incidences where they follow you at a close distance, not allowing you to enjoy the process of picking our furniture, appliances, etc. That being said, Jon was the total opposite. He asked what we were looking for, directed us and allowed us to take our time and feel right in our pick. He answered our questions in detail and even threw down a few rugs to show us how our pick would look with different wall colors. We made an appointment for Jon to come to our home to take measurements. We then went back in to pay for carpet and upon a second look we ended up choosing a different carpet, which we love. All in all, Jon and the Pierce Flooring family was a joy to work with, straight forward, NO upselling, and allowing us to stroll through their store at our pace without being badgered. It's important to note that we have returned and are now working on choosing an LVP, with Jon as our store contact. Thank you, Pierce Flooring, for welcoming us to Montana and treating us like family.

This place is a joke. They used to be reputable but not anymore. Let's just say I've felt more…read morecomfortable leaving a car dealership than after our flooring/ countertop purchase. Several return visits to fix obvious problems that should have never been left. So all around didn't have a good experience and was just glad for the project to be done so we didn't have to deal with them and their excuses.

Custom Tile & Stone - tiling - Updated May 2026

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