This is the place to go if you need a great suit and want an expert to help you find exactly the…read moreright one. Kerry and his father have several decades of experience between them and recently helped me get the perfect interview suit. Not only that, but they were able to complete the alterations for me within 48 hours. Skip the chains with their lousy suits and subpar service and come here for a truly unique clothing experience.

I could not recommend more highly Mark Thomas Men's Apparel. Kerry and team go out of their way to…read moredeliver exceptional customer service, with product that is second to none. Mark Thomas delivers top-of-the-line clothing that makes visiting the shop a yearly pilgrimage, and my one and only source for high end clothing--not merely in upstate New York, but nationwide.

"Shoutout to Zion at the Crossgates Zumiez! They provided incredible customer service, was super…read morehelpful, and made the whole vibe of the store awesome. Make sure you ask for them if you shop here!"

first, I like to start this off by saying I am a mom of a teenager a 16-year-old boy.I'm a little…read morebit older very close to my 50s I've gone into zumez in Crossgates mall before it's always crowded. Never really bothered me but what I have always noticed is the fact that they follow around the black shoppers old and young, they followed them around. They like to take the clothes from them and "help them out "while the white patrons are able to shop around no problem even when their huddle in a group . I never really took it personal. I'm not crazy about the store but my son loves the store so I just sit down and keep quiet but today really got under my skin. There was five employees there only one register working the woman behind register appeared to be laughing and joking sticking her middle finger up to her other coworker as she slowly ring my items.finally had i said "what's going on?"this is taken forever .Everything got quiet . Then I can hear a man stating get out the store save the trees. Don't give her receipt "Make her take a picture of her receipt.This voice was coming from the manager Brenden .I'm sorry my biggest mistake Today was not returning all of the things that I just purchased, but I know next time I will not step foot in this store.Dear Black parents beware .

We walked in about 30 minutes before closing and found some great deals. The store was clean, and…read moreAl, the salesperson, greeted us with a warm smile. It's a spacious store with plenty of clothing options to choose from. My husband and I were looking for sizes, and a young associate named Jeana (I hope I'm spelling that correctly) was extremely helpful. She answered our questions about fit and style, and was quick, attentive, and friendly throughout. We ended up spending quite a bit, and have no regrets.

excellent service i got greated at the door and all set. The Selection was extraordinary with…read moreoptions galore and i got 2 suits for a super deal.

My experience with Via Roma at Crossgates Mall was extremely disappointing. The level of customer…read moreservice was unacceptable, and what made the experience even worse was the misleading information provided regarding the store's return policy. As a paying customer, I expect a business to operate with honesty, professionalism, and transparency. Unfortunately, my experience reflected none of those qualities. Customers should not be given inaccurate information about return policies, especially when those policies directly influence purchasing decisions. What could have been a simple and pleasant shopping experience turned into an unnecessarily frustrating situation. The lack of professionalism and accountability was particularly disappointing. I strongly encourage prospective customers to exercise caution when shopping here, ask detailed questions about the return policy, and get everything in writing before making a purchase. Customer service and integrity should be fundamental to any business. Unfortunately, Via Roma fell significantly short of those expectations. Based on my experience, I would not recommend this establishment.

It's funny after all of these years of never having been in a Men's Wearhouse after seeing all…read morethose commercials that they ran for so long. I finally had the need of going to one for a friend. My buddy had come in from Japan and needed a dress jacket. He had forgotten the one that he had and it was important for an event. We looked around at about three or four different shops online for a sports coat. Then we saw the sign men's Wearhouse ,when we were looking for one of those other places and I went man these guys have everything. When I was calling the store directly to find out what their hours were a very nice young man answer the phone said that they were open with plenty of time for us to get there, and he would make sure that they would have some coats selected out in the sizes we were looking for. When we got there, we were greeted by this young man and a staff of two other women and it was about a half hour before they closed and they were all so very helpful. Getting us the right size and coat for this event. We didn't have to look anywhere else we we got excellent customer service, smiling faces, and happy employees. We bought the jacket. It was a very high-quality jacket. It looked great on him and it turned out that he needed the jacket for my birthday party that was going to be a surprise for me the next day. My wife works her magic all the time, and this became another one of the perfect surprises for me that she arranged . Team Men's Wearhouse . You guys are completely awesome.

Came here with my husband to get him fitted for a tux rental. We needed an option that we could…read morepick up in another state for a black tie wedding. Men's Wearhouse works perfectly since it allowed him to get measured and order the rental locally, but pick it up near where the wedding will be, out of state. The process was super easy and didn't take very long. We were greeted by someone almost immediately after walking in, and he was the same person who went through the whole rental/measurement process with us. There are lots of options, but he made it very easy. Asked a few different questions for add-ons that were available, i.e. vest, shoes, cummerbund, etc. I would highly recommend Men's Wearhouse when looking for a tux rental.

I hate shoes. I hate shoe stores. I hate shopping for shoes. I hate having shoes on my feet…read more But dammit, summer is here, and I needed a pair of sandals. The only trouble is that I've never worn sandals before. For over ten years it's been flip flops until it snows. And then flip flops after the first thaw. And I wanted to find some sandals that were just like flip flops. They needed to be waterproof and let my toes fly free. But they also needed to offer better support, because I'm getting old and my beloved flip flops were no longer cutting it. Oh, and did I mention that I'm almost impossible to fit? My feet are huge weighing in at size thirteen, and thank to my maternal-grandfather I've inherited his genetic mutation of a hammer toe on my left foot. The morning I walked into Track N Trail I was desperate. I had already been to a few other stores in the mall, and they were my last hope. There was one lone clerk manning the store, and he worked tirelessly to get me into a pair of something called Chaco's. And by tirelessly, I mean that we must have tried on over a dozen different brands and styles of sandals until we found one that worked. Now, I know some people are happy to buy their shoes on Zappos.com. That's what people were advising me. But I needed a bit more hand holding than that. And I can assure you had I not had the guidance and support of an actual human being that morning, I never would have found my way to this particular pair of foot ware. Which I have to say, I'm starting to really love. Yes, they are crazy expensive for what amounts to a piece of rubber strapped to my foot with some nylon. But they are designed or approved by foot doctors, and they are everything I want in a flip flop, but in the form of a sandal. Thank you Track N Trail. I hope this pair of sandals lasts me for a million years so I never have to go shoe shopping again. But if I do, I'm coming here first.

My shoe shopping experience, and now my wifes normally goes as follows: I try out all the discount…read moreshoe stores first, and find that it's all crap. Then I try the department stores, and find the same sort of thing. I check on-line, get the shoe in the mail, try it on, hate it, then ship it back. Then I go to Track and Trail, find a shoe that I fall in love with, find that it costs only mildly more than the crap I was looking at, and buy it. They also sell other accessories, such as socks and shoe care products, all top of the line stuff. And not to forget, the service is always great. I've never had a bad experience shopping here, and at this point, most of my shoes, as well as my wife's Caterpillar (as in the bulldozers, and just as well made) boots have come from here.

Cute fashion and good prices. Wish they'd expand into housewares,too. We need a store in CT!read more

Living for many years in the Boston area, I'm familiar with this store because we have one in…read moreDowntown Crossing. I was surprised to see one in Albany when I visited Crossgates for the first time in a couple years. It's like a lower end H&M, with a heavy focus on trendy and novelty items. They have stuff for women, men and kids as well as a small amount of home decor and beauty products. This store is not nearly the size of the one in Boston but still good sized. Many items are inexpensive and low quality but they also have decent stuff that is not high quality but doesn't need to be. For example, they have great, cheap flip flops, shoe covers to use in your luggage and collapsible nylon bags for your packing. I also really like their hair accessories which are an amazing deal and trendy. They also are a reliable spot for basics like tanks and tees. I always enjoy stopping in Primark and usually find something. This visit I scored some nice nylon, packable totes for traveling. The one in Boston was a great spot to get tissues and beauty products like sponges and Q-tips but I couldn't find any of those things at this location, but will check back again while I'm in the area. No service whatsoever, it's self checkout and you have to scan your receipt yourself to exit the checkout area.

Great assistance from Patty and Kathy for my short notice and large order. They were so nice and so…read morehelpful. I'll be back next year!

Long blonde haired employee ( pretty young looking ) I believe her name was either emily or emma…read morefrom what I overheard and she was extremely dismissive. I asked one question about a sale and she rolled her eyes so obviously I thought she was being sarcastic. I was proven wrong when the demeanor in which she answered lined up exactly with her previous action. Extremely disappointed with my interaction here and I would not recommend if you enjoy happy interactions at places you wish to spend money at!

Jimmy apparently used to play for the Utah Jazz, but I have no idea if he still does because I'm…read morenot huge into basketball, or even really small into it. This is an expensive clothing store in Albany which doesn't really do it for me. Barbie doesn't think it's great either, but service is really nice so we can give a neutral three stars. We came here as part of our little Mall-Excursion where we literally went into every single place inside the Crossgates Mall (or it seemed like every store, it was probably half or less to be honest), taking 7 hours over it, and while this wasn't one of our favourites, we did really appreciate the way they treated us.

The short girl Assistant Manager was very unprofessional and was cursing across the store to the…read moreother sales associates, and was making very unprofessional remarks after an interaction with another sales associate. There was just screaming back and forth and once the situation had de-escalated she continued to instigate a fight with said sales associate. Honestly, I will not be coming back to this location just because I did not feel welcomed when I was shopping there