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    Custom Solar

    3.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Bullet Solar Solutions

    Bullet Solar Solutions

    2.3
    (3 reviews)

    Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet…read moreEnergy Solutions. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but the most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes' response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a "$5K job," which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns directly to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

    Consider this, think about your electric bill plus your payment per month that you have to pay! To…read moreme there is no money being saved here. bad part about it too is that you still have to pay interest on the loan for the solars.

    Tesla Energy

    Tesla Energy

    2.7
    (30 reviews)

    I can't say enough about my experience with SolarCity in Fort Worth. From the sales people to the…read moresite surveyor to the installers, the entire process was seamless and quick. Leasing didn't make any sense to me so I purchased the system. With their solar loan program interest was 2.99% for 10 years. No money out-of-pocket either. The cost of the system is being paid for by a combination of the tax credit (the government's gift to me) and what I'm paying to TU Electric currently. The small difference in what I'm paying is to the billing company (MP2), but that rate is no higher than the one I had with TU Electric. As to their professionalism, I can't say enough here either. Everybody was polite and respectful. I felt no pressure during the process and I was offered all types of assistance in maneuvering through the electronic paperwork process. The sales people were always there to answer question and still are, even after the installation was completed. The system was installed last Friday. The installers were right on time. The crew leader introduced himself to me and then introduced his entire crew to me by name. They even offered me some of the breakfast they brought along. I watched the entire installation and asked questions and took photos along the way. They were quick to explain what and why they were doing things. They installed the free Nest thermostat which was difficult due to the wiring configuration of my dual stage heat pump. But they got it right and it also works flawlessly. They cleaned up and were gone...other than the panels on the roof, the inverter and emergency shut off near the meter, you wouldn't have even known they were there. I'm sorry to hear that some of the reviews are less than favorable, but truthfully my experience with SolarCity was completely the opposite. It was one of the most professional and satisfying experiences I've ever had with any kind of contractor. To me how they conduct themselves should be a model for others to emulate.

    I have Tesla panels via solar city. They stopped working and the response from Tesla is terrible…read more It takes months to get an appt via Tesla app. After waiting months for an appt my account was deleted from the app and there is no way to contact anyone for support. The phone and website all refer you to articles. The app has no way to contact support. The Tesla dealer can only send an email and the Tesla energy location is now closed. Why would anyone trust the brand Tesla with this level of service. Sure glad I never purchased their cars. You cannot contact Tesla energy via phone, app, Chat or email. Ridiculous lack of customer support.

    Custom Solar - solarinstallation - Updated August 2026

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