When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Mike and Bryce did a great job installing the new 220 box for a well cistern -- they made it easy…read moreand painless. Great job!

After the recent power outage, we decided to buy a decent generator and have a transfer switch/sub…read morepanel installed to give us the ability to power our well, refrigerator ,internet etc...Brian came out and gave us a fair estimate then followed up with the install in a timely manner.After the install, he walked us through the hook up process completely. His professionalism and sense of humor was greatly appreciated. I highly recommend him for your electrical needs. Al Draeger

Had a problem with the outlet plugs in my kitchen. Took a chance on this company. So glad I did!…read more Excellent service! Honest, polite and a pleasure dealing with them. Took care of my problem that day. Highly recommend!!

It's trouble with a capital T finding help out here but when you do and the work is very good I…read morehave to say something. I've been remodeling. Remodeling is almost my new middle name. I keep telling myself just say no but I can't kick the dragon off my back so I just keep going. One thing I really don't like doing is electrical work. My house is a good fifty years old but not to bad. The people before me put up new drywall and did some other work but left the original plugs in the wall. So bad the plugs would fall out or be so loose as not to work, I.e phone Charger. Yes, whoever did it is fired in my book. I had to change one because I was hanging a tv up and the plug would drop out after a mere tremor. So here I am on the floor, a big guy with big hands and I suppose these green eyes don't focus the way they used to. Just Being honest it probably took me about an hour just on that one plug. I had two bedrooms and The rest of the living room and hallway to do. I'm still shaking My head when I think of it. I looked around and called Murphys Electric and left a message. The next day I got a call from them and I spilled out my dilemma. He very Nice and patiently listened and then told me they are very busy But he'll see what he could do. Will, by the end of the day he calls back and tells Me he has someone that will be here at 8 am the next day. I was speechless. Ok let's go for it and 8 am the next day Jed pulls up and I show him what I needed and off to work he goes. He had the first bedroom done in an hour! It was great and then he kept going. He even cut a beater opening in the bathroom where I had put up cedar walls and put the plug over the wood. He even spots the outlet that I put in and noticed it was out from the wall a little too much and fixed that up. I was very happy with the work and even showed him the lights I have on the deck where I have it partially roofed and has overhead lights and will have them come back to replace the lights with something like a Key Largo type fan. I have complete confidence in them.

Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

Tony and Chris were incredibly kind and professional. I highly recommend them. They installed a…read moremini‑split for me, and it works perfectly.

We recently used Granite Ridge IT support and were very pleased with the results. Their team was…read moreprofessional, responsive, and highly knowledgeable. They quickly understood my needs and delivered effective solutions. Communication was clear throughout, and their ongoing support has been prompt and reliable. Best of all I did not feel dumb for asking my question, they spoke to me as an equal. I would confidently recommend Granite Ridge IT to any organization looking for dependable and efficient IT services.

Company responded same day and were polite and friendly. They were concerned about getting us up…read moreand running as quickly as possible. They were knowledgeable and experienced with the unit and knew what to look for.

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

Well where do I start. 5 year contract, no updates on equipment , when service is needed it's…read morealways 2 weeks out. This company is not a good bang for your buck. The Techs are great when they do get to you. 10 cameras that were not able to hear or talk to the persons at the doors, 8 motion detectors and 4 smoke alarms for only $277 a month for 5 years. Shop around there is better value out there.

We've been with SOS for seven years. When it works, it's fine. When it doesn't work, we typically…read morehave to wait 10 days for SOS to fix the problem. In addition, several times the person they send is not sufficiently trained to resolve the issue -- and we have to wait another 10 days. Some configuration of this has happened between 8 and 10 times in 7 years. This is our SECURITY system. We pay a high price for this service but, when we have a need, we have to go without security for 10 days or longer??? We are NOT impressed.

Getting companies trying to rip me off with price gauges. The prices are outrageous. I have all of…read morethe equipment, just needed them mounted to the wall

I had a same day appointment, which I much appreciated, and AJ helped me with two issues that been…read morefrustrating me for several days. I don't think these were particularly complex, but were nonetheless baffling, so I appreciated their resolution and AJ's calm, pleasant manner. If I have issues in the future, I'll definitely call this business again.