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    Custom Professional Remodeling

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

    Services - Custom Professional Remodeling

    Kitchen remodeling

    Single-family home construction

    New structure construction

    1 More Service

    Remodeling

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    Cabinet & Stone City - Kennesaw, GA kitchen cabinets

    Cabinet & Stone City

    (3 reviews)

    This company had a franchise in Dallas TX until July 2016. I had cabinets installed from Cabinet…read moreand Stone City in June 2016. My cabinet doors are now falling off, and Cabinet and Stone City will not honor the warranty. I have contacted the store in Dallas, and they say they are no longer franchisees and do not have to make the repairs. I have called several times to the locations in Georgia and no one will return my calls. I did speak one time with a young lady named Monica, she promised she would have someone call me, and I have yet to receive a returned call. I have left her multiple messages as well., Bottom line is this company does not stand behind it's product and installation,. Be very careful when ordering from Cabinet and Stone City.

    How unprofessional can one place be? WOW. Took over 3 weeks to reply to my email. Lost my info so I…read morehad to resend it. Then the designer (Kim) was unprofessional with me on the phone when I called to discuss. I am doing a small kitchen in my basement. She informed me that there wasn't a way to fit all the stuff I wanted onto the wall. Theirs was going to be my 4th and final quote, so I told her that I was sure it would all fit. Then she got an attitude with me when I told her what size sink I was wanting to put in (I already own all this keep in mind). I told her I wanted to put a 20" sink in the space and she informed me that they don't even make a 20" sink. Umm... ok. I have one sitting in my garage right now. Major attitude with this lady + horrible communication = I'll def be going elsewhere. I had an amazingly pleasant experience with Frugal Kitchens, Lowes and even Home Depot (who typically aren't known for their customer service). Skip Cabinet and Stone City and go elsewhere... Find a place that treats their potential customers with kindness and respect.

    Cabinets To Go - SIDE PANEL ON LEFT AND RIGHT SIDE COMING UNGLUED

    Cabinets To Go

    (29 reviews)

    $$

    I was initially very excited to work with Cabinets To Go, but unfortunately my experience has been…read moreextremely disappointing. We worked with a representative named Taylor who mentioned he was new, but the level of customer service we received was unacceptable. After making changes to our order changes that were clearly discussed an extra cabinet was sent by mistake. We also never received any layout instructions or dimensions for our contractor. We had to call multiple times before Taylor realized they had not been sent and finally emailed them. Additional items were added to our order without clear explanation, resulting in unexpected extra costs. The island was sent larger than ordered, and we were charged for it. Instead of receiving our sink, we received a box full of laminated flooring samples, which delayed our countertop measurements and installation. We were told we would be notified the moment the sink arrived to avoid further delays, but no one reached out. I called to follow up and was told it had already arrived. I ended up picking it up myself to prevent my contractor from being delayed even further. When I called to express my concerns, I was told the only compensation offered would be a $50 discount. Due to these delays, my contractor is still unable to complete my backsplash installation. On top of everything, the store refused to take back the unnecessary extra cabinet because my contractor assembled it despite the fact that it was sent due to their mistake. I truly dislike leaving negative reviews, but this has been one of the worst customer service experiences I've had with any store. I will also be contacting your corporate office regarding this matter.

    If I could leave zero stars I would. We totally regret ever walking into the Cabinets To Go store…read moreand dealing with their Sales person L.... She missed items on order and told us that something things could be taken off when in fact after the installer came he had to tell her to order what she said we could take off. She does not understand the product she is selling. When doing the plans she did not center the sink cabinet under the window. This is something we did not see at first, but this is her job. They then sent us the most incompetent installers that did not know what they were doing and damaged a wall and our new hardwood flooring. Cabinets had to moved several times because of their incompetence. Neither L... or Cabinets To Go is taking any responsibility for the disappointment, frustration and anger that we have had to experience. Stay away from this store. I did a review on the BBB and saw that they have numerous complaints and have a "F" rating.

    Custom Professional Remodeling - kitchenandbath - Updated May 2026

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