Contractor Review: Black walnut Kitchen Design Atlanta (Jason Morgan) & NHG Cabinet Gill
Project Scope: Kitchen and Bathroom Cabinet Installation/Assembly Contractor/Company Names: blackwalnet kitchen cabinet (Jason Morgan) and subcontractors (NHG carbonated Gill)
Executive Summary: Warning Regarding Workmanship and Accountability
While the contractor, Jason Morgan of black walnut Kitchen Design, presented a professional front when securing the business, the execution of the work was severely lacking in attention to detail. The focus appeared to shift to rushing the job to cut costs, resulting in numerous critical errors. Crucially, after the defects were identified, the company and its subcontractors refused to address the issues and became unresponsive to calls and texts, demonstrating a profound lack of accountability.
Detailed Issues with Workmanship and Materials
The quality of the installation and assembly of the kitchen and bathroom cabinets was unacceptable, showing a clear disregard for proper construction standards.
1. Structural Drawer Defects
The most significant and immediate issues involved the drawer assembly:
* Instability and Missing Hardware: Drawers were installed using the wrong screws, and in several instances, were secured with only one screw on the side and back panels. This fundamental structural error has created significant instability in the drawer boxes.
* Material Damage (Cracking): The use of incorrect screws during assembly resulted in visible cracks in multiple drawer units, permanently damaging the cabinetry material.
2. Subpar Finishing Work
The finishing phase of the project was significantly incomplete, indicating a rushed departure from the job site. A substantial amount of required finishing work was missed or overlooked.
3. Rushing and Lack of Attention to Detail
The volume and nature of the mistakes--specifically the critical errors in hardware and assembly--strongly suggest the work was rushed to save time and money, placing cost efficiency above the client's investment and the longevity of the final product.
Refusal to Correct and Lack of Communication
Following the discovery and reporting of these numerous defects, the contractor and their team were given the opportunity to return and correct the faulty work.
* Refusal to Engage: The contractor and subcontractors explicitly or implicitly refused to engage in the necessary corrective action.
* Complete Communication Breakdown: The team stopped responding to calls and text messages, effectively abandoning the project and leaving the customer with damaged and structurally compromised cabinetry.
Conclusion and Recommendation
Prospective clients seeking quality kitchen and bathroom cabinet installation should exercise extreme caution regarding Black walnut kitchen design ATL (Jason Morgan) and their subcontractors (NHG cabinet, Gill). The experience transitioned from a professional engagement to a high-stress situation involving defective products and a complete refusal by the company to stand behind their work and warranty. I strongly advise against using this company for any custom or installation work where long-term quality and post-installation support are expected. read more