1. Custom Insulation Company

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Worcester, MA

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Custom Insulation Company

4.0 (6 reviews)
Open • 8:00 am - 4:00 pm

Services - Custom Insulation Company

Insulation installation

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Energy Monster - Install solar panels to your home.

Energy Monster

(14 reviews)

Due to the field of work I do, I am a perfectionist for detailed work from those that I hire. The…read moreguys from Energy Monster did a fabulous job on my 4kw LG system. Installers were Tim & Lyle. All conduit was run beautifully and the all black LG panels look great. All work was done in one day! My sales guy Kevin definitely was knowledgeable about his recommendation and placement. Al in all, this was a really good experience with zero issues at all.

We were told that we did not have any insulation in our home at our energy assessment performed by…read moreBrian. Because of the style of our house, we were also told in no uncertain terms that the insulation would have to be put in from the interior of the home. So we spent weeks preparing by pulling everything off the walls and packing up my husband's small collectibles and moving all of the furniture in every room to the center. And we had to remove the beautiful real wood paneling in our dining room so that they wouldn't drill into it. It's the good stuff, not the cheesy 70s stuff. When the insulation company came, they drilled holes in four different rooms. Every room had insulation. We then had to patch and paint every hole and put everything back where it came from. It was a horrible experience with very little in the way of an apology from the company. When the team came to do the insulation and discovered that it wasn't needed, they asked who had done the evaluation, and when we said Brian, they said that that made sense. Apparently this isn't the first time that something like this has happened to someone. That is shameful! They did nothing to help our energy consumption.

Critter Control

Critter Control

(7 reviews)

Had trapped a nuisance skunk and didn't want to get sprayed dealing with it. Called in the A.M and…read morea tech was out that morning to move it into one of their traps and remove it. Tech (Chris) was pleasant and knowledgeable. Would definitely use again.

this place is terrible. They have not had a working websIte since I joined more than 6 months ago…read moreto see what activity they do. They do not have a contract that lists out all the items I purchased. I thought I had mice, so ordered 2 doors and service to remove them. I only needed one door, so asked for a refund. But since I can't see the detailed contract, , I have no idea if they are reimbursing the right amount. Iam immunocompromised. I went downstairs today, a Tuesday and see flies. Since there are no windows, I am pretty sure it is a dead mouse. ( MAGGOTS DEVELOPED INTO FLIES). I CALL TO ASK THEM TO COME REMOVE THE DEAD MOUSE OR MICE WHICH I DO NOT SEE AND GET RID OF THE FLIES. THEY SAY THEY CAN'T COME UNTIL NEXT WEEK AND I DO NOT HAVE A CONTRACT TO GET RID OF THE FLIES. I TELL THEM WELL, THE LONGER YOU LEAVE A DEAD MOUSE, THE MORE FLIES WILL BE THERE. I find this place lacking in service men, can't get a hold of people to talk to and they can't provide a breakdown of what I paid for a door or service which was not needed. I am disgusted. WHAT kind of company does not have a working website for over 5 months. The original contract was detailed, but the copy I recevied just listed the total, not details of the itmes. Service time, slow, slow, slow. Nobody answers the phone or chat, at the local office you use, and you spend all day trying to make appointments thorugh a central office. I will not renew when the time comes. I will be honest, Terminex is not great either but at least you can get someone on the phone. After 8 thousand dollars my problem has not been solved and servie is lacking.

Custom Insulation Company - insulationinstallation - Updated November 2026

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