Excellent office and professional care. They spend the time with you. Explain in detail. Answer…read morequestions and offer great follow up. Staff is very friendly and respectful.

Very caring and professional group. They take the time to listen and provide solutions. They file…read morethe insurance forms as well

This is not your average ear doctor. They are a family practice & when you go here they make you…read morefeel like a part of the family. Since it was my first time wearing a hearing aid I didn't know what to expect. They helped me understand everything about the hearing aid & what to expect & how to adjust to it. They helped with my insurance by making sure I was covered for everything that I was told. I'm very happy to have found this family practice.

Audiology in Syosset and doctors didn't know ASL America sign language. How deaf people…read morecommunication with doctors. Audiology must learn sign language ! they work have lot money so they can afford pay for interpreter! If they can't then they are cheap. Sorry there is strong NEGATIVE.

Kind, caring, concerned. I'm so thrilled with my hearing aides! Dr. Zeller took all the time that I…read moreneeded to learn how to use my hearing aides. It was a LOT of information, but she was awesome. The world is a different place - who knew it was so noisy!!

Zeller is grossly incompetent and a pathological liar. She is more interested in selling unneeded…read morehearing aids than providing full service audiology and associated paperwork required by health insurance. Sometimes one needs to wonder if audiology is her business or just a hobby.

Still by far the best audiology office on LI The office…read morestaff is still the most welcoming professional staff I've ever encountered. The consistency of personnel is remarkable. Dr Barnett is still the best health care professional I've ever met. I continue to to highly recommend this office

They know nothing about Tinnitus. Do not work with people other than spending 5 mins with a Widex…read morehearing aide. Do not return calls or help people if that hearing aide is uncomfortable and doesn't help their Tinnitus. They should change their name, absolutely no knowledge about Tinnitus.

Always a pleasure visiting the the Hearing Center. Without properly working hearing I'd be lost in…read morethe world. The Hearing Center always helps me get the right aids and the customer service is great

I had gone to Ear Works in Syosset about three weeks ago met with the audiologist Olivia, who did…read moregive me a hearing test. She had quoted me a price for one of their better sets of hearing aids for $7300. I explained I had no idea that hearing aids cost so much and I had asked her face-to-face if I was going to find these a lot cheaper somewhere else, her direct answer was we are competitively priced with other audiologists in the area. I went to see another audiologist in the area and first submitted my hearing report that was done by Olivia. They concluded that her results were inaccurate, which I found difficult to believe so they had a second audiologist in the office do another test, and again did confirm that the ones from Olivia were an accurate, and they me a new accurate report. Her biggest concern seem to be if they were "real audiologist", how long was that warranty?, how many follow up visits were they going to allow me?, who wanted the name of the other audiologist, or the name of the company which I saw no reason to give to her for her own satisfaction only, I explained to her everything was exactly the same as her company was offering me. I wound up buying the same hearing aids. I was quoted at Ear Works from the new audiologist for $4500!. Their website states that there is no pressure from them to buy hearing aids yet they called me three times following up. I did not answer any of the calls. I decided to call them back, and I spoke to Olivia, and I explained everything in this review to her, including the inaccurate results, and that she had told me that they were very competitive, and I paid almost half of what she quoted me for the same hearing aids, and told her that I would continue my business with the new audiologist and she didn't need to call me any longer. That was literally the day before I'm writing this review. Today I came home and in the mail I see that she submitted $185 bill to my insurance company for services not described other than the CPT code but I imagine they were for the hearing test, which I assumed I was not being charged for. But I'll deal with that later I wanted to put this review out there warning other people that Ear Works has many locations and people should definitely do their research before they commit to a place like Ear Works audiology, particularly the one in Syosset.

Good job. I was worried about my hearing. They scheduled a quick and timely appointment. Clean…read morefriendly nice. Thumbs up.

While visiting my grandchildren in Glen head over Christmas one of my hearing aids stopped working…read more I called Dr Hamilton and she saw me the next day. Excellent appointment. She spent enough time to explain maintenance issues that my Austin audiologists had never mentioned. I left her office with fully functional hearing aids and new knowledge. I highly recommend.

Finally found the time to write this and it's long overdue. I was very hesitant to get tested for…read morehearing aides despite having hearing issues dating back to my teens. Now in my late 50's I still thought I was too young. Dr. Hamilton was so non-judgmental and supportive. I never felt rushed or talked into or out of anything. Honestly I don't wear my hearing aides all day or even every day, but when I need them, they deliver 150%! What a joy being able to follow a conversation in a noisy room again. Eastern Audiology made the procedure and paperwork very easy. I can't say enough, other than thank you!

We had an amazing experience. Having a 6 year old with autisms and ADHD is always nerve wreaking…read more But we were so welcomed here, Dr Carly Gardiner was so understanding of our little boy, so loving and so patient. We had a great experience, I recommend this Dr to all adults and I specially recommend this place if you have a special need child, you will be treated with care and respect here. Can't forget the front desk Elizabeth, welcomed us with a big smile and made us feel at ease.

I went to the HEAR USA office in Carle Place after the warranty expired on my hearing aids to…read morereplace both of my receivers (the parts that go inside the ear canal). Since they only require a simple operation to remove and replace, I just wanted to purchase them for $100.00 each. They plug into the main unit, so, anyone can do it. They refused to sell them to me and insisted that they perform the repair. I initially agreed to an additional $60.00 charge to perform the service and I left the hearing aids there. The next morning I received a call from the office that the charge would be an astounding $390.00. They said that the extra charge was a service charge ($65.00 per aid) and, if I wanted them repaired would I be willing to pay that amount. I had no choice because I needed them repaired, so I reluctantly agreed. When I picked up my aids, I complained about the cost and i was told that, in addition to changing out the receivers, they had to do a performance check (not their exact words). Shortly afterwards, I called their corporate offices and, although the customer service agent was advocating for some kind of refund, her boss denied any relief. When they contacted the Carle Place office, the office denied doing anything other than changing the receivers and nothing else. Why then was I charged for the additional service charge. Someone was lying. HQ finally agreed to sell me the receivers at retail price and allow me to replace them myself in the future should I ever have to do it again. That will probably never happen since I am getting new hearing aids from another company with good and honest customer service. I highly DISCOURAGE anyone from getting their hearing aids from HEAR USA!